Category: | Used Car Dealer |
Address: | 3845 NY-281, Cortland, NY 13045, USA |
Phone: | +1 607-753-9774 |
Site: | royalautogroup.com |
Rating: | 4.4 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–6PM 8AM–3PM Closed |
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Sam Ferro
I bought a Subaru Impreza about 6 months ago, and the reason I waited to write a review is because any dealership or salesman can seem decent enough to talk you into buying a car, but it is after the sale that really shows the level of customer service. Since I bought my Impreza I have had no problems until the start of the summer when I tried to use the AC. Found out the AC did not work. I contacted Mike (my salesman) and within minutes I had Tina (customer service) calling me to get me in the shop the very next day with a loaner car to take with me at no charge. Car was fixed in one day with zero problems. I will definitely be referring anyone looking for a vehicle to Royal Nissan Subaru due to the customer service proved by Mike and Tina. Thank you!
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Yoav Baumgarten
About a year ago I purchased my warranty extension from Royal (although I bought my Subaru elsewhere). Chase from financing made a very reasonable offer, and certainly the best quote I got while checking all Subaru dealerships within a 200 miles radius. This morning purchasing that warranty paid for itself having my AC repaired. They have my vote for my next Subaru.
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Adrian Mitchell
Theyve been servicing my vehicle for almost a year now, and I couldnt be more please with the service that they provide. Customer service is always number one to me, and Royal Nissan Subaru believes that too!!!
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Ronald Skinner
Chase Drake and the rest of the people that work there are highly fishnet at their jobs and they treat you with respect they will do you right
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Patrick Olin
Fair deal on a new Outback, their parts department is great, too. Ive been buying parts from them for all my Subarus, past and present.
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Dan Biechele
Chris Smith was very helpful when we were looking at the Subaru Legacy.
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Breck Aspinwall
We liked the sales staff and professionalism