Category: | Mobile Phone Repair Shop |
Address: | 2853 Third Ave, Bronx, NY 10455, USA |
Phone: | +1 347-577-0007 |
Site: | 1800fix.com |
Rating: | 4.5 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM Closed |
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Nasser Handal
The guys are very nice and the service is instant but their skills suck I had a T-Mobile g4 with a cracked screen which needed replacement. after the screen was replaced my phone was not the same. It began navigating itself as if a ghost entered in it opening apps! closing it! clicking the home button etc. Etc. It was just really frustrating however I brung it back a month later for another replacement because I cracked my screen again and I advise them for this time to be careful because of what happen the first time and i explain to them the situation he said "OK" didnt offer me a discount didnt even an apologize. So when I got the phone I notice everything went back to normal hurray for me! until 5 hours later it was back to square one and worst than ever. I wouldve brung it back so they can fix it already! But i already cracked the screen again and i was not trying to give them more business. But my point is I dont recommend anybody to go to these guys due to the fact they dont know how to conduct business they messed up my phone not once but twice I will never go back to them again.
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Destiny Lopez
If I could leave no stars I would, this place is very unprofessional and a piece of crap. Ive purchased a cell phone galaxy s5 the managers claim to be brand new out of the box, it appeared to be normal but one day later the device started malfunctioning and would not charge. I went to the store and they gave me another cell phone another new galaxy s5 they swore that I would not have any issues and once again it is ONE day after purchase and this device doesnt charge either. How could 2 brand new cell phones be defective one day after purchase? This place is a rip off, all their phones appear to be garbage in my eyes. DONT BUY HERE !!! YOU WILL GET TRASH. Not to mention they say they dont give refunds but ill be damned if you think im going to try a third defective cell phone, I will receive my refund in its totality.
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Paola Amaya
Dont go here for the love of God! They take forever to fix your electronics and your device never comes back the same. I got my phones cracked screen fixed and 2 weeks later the new screen began separating from the phone. When I went back to ask if they can fix it, the guy at the front desk told me that its my fault because Ive been putting my phone in my pockets for too long and im not supposed to do that. Really? IT WAS WINTER. And where am I to place my phone? In my ass? I replied that they shouldnt use cheap glue and thats not a valid enough excuse. Not to mention they are way too over priced. Got my laptop done here before, and although it went well, pieces of my laptop such as the safety rubber between the screen and the keyboard were missing. DO NOT GO HERE.
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Elsy A
I took my samsung galaxy tab 4 to get the USB port fixed. The manager himself told it would be done the next and shook my hand. I wen in on Friday 11/13/2015 and expected it to be done the next day. I call and they tell me this "You did not put it on rush. Call us on Monday". 1. I was never offered "rush" at not point in time & 2. It was not fixed yet. I call Yesterday 11/16/2015 to see if my tab is done and the said no to call tuesday. I call today 11/17/2015 and they tell me they just ordered the piece for my tab and it will take 2 - 3 business days. I am never coming to this place again. They dont just put excuse after excuse. I am going tomorrow to see whats up. Oh and word of advice all check your receipt because mines says "tab 3" when its a tab 4.
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E-touch Services
Never ever get your phone fixed here, they do not not use OEM parts. I got my screen replaced at this location and with in 2 days the LCD cracked with a minor drop. I took my phone back to the store to tell the manager and they said they could not replace the LCD. I paid $189 for the screen replacement which APPLE charges 129. anyway I took my phone to apple after the manager refused to fix my phone and when apple took apart the screen they told me it did not have an original part. Moral of the story is Get your phone fixed by real professionals and not a bunch of THIEVES.....
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Micka Sherie
I brought my laptop in thinking the LCD was broken. I was quoted a price and later on I received a call telling me that its my hard drive and that hell do it for the same price. I was very thankful for that! I picked up the laptop the next day and to my surprise he installed the new windows as well! My computer work smoother and looks way better. Thank you so much! I will be back and recommend you guys to everyone. Great price! Excellent customer service! Great job guys!
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Joel Guzman
had a my sim card stuck in my samsung galaxy S7 phone and Armando was able to help me out. he kept it honest and optimistic without getting my hopes up but was kind and professional enough to see if he can try to fix the problem. educated me a bit and fixed my problem within 30 minutes. i totally recommend this place for phone repairs. i see that they fix all types of phones and even game consoles. (food for thought). Thanks again Armando for your help.
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Tamar Shines
As Usual, The Service Is Done With The Upmost Satisfied Duties. The Workers Are Straight Forward And Personal When Serving The Customers Needs. Been Coming Here For A Few Years And No Complaints. The Hour Window Is Handled Within The Hour. Before Eye Ever Take My Phone Into Assuarion, 1800 Fix It Is Where Eye Will Rather Go. Since Their Services Are Better, Affordable And Should Guide These Big Businesses To Some Customer Service Classes.
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Ze-Enna Jenkins
I am more than please with the service that I received today. After having a really bad experience, the guys at the upstairs Bronx location turned that right around for me. EXCELLENT customer service, they are well informed and are experts at what they do. Speedy, professional and understanding. I cant WAIT to take my laptop up there to see how they can help me. Big ups to Tony, Louis & Armando! Whos happy??? This gal from Dallas!
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Charmaine Johnson
I intentionally threw my Iphone 6 pretty far yesterday (out of anger) leaving the screen shattered, and the actual phone bent. I went into 1800 Fix it and Cesar gave me 100% Customer Service. Not only was he very informative, friendly, and efficient but he was QUICK! In one hour my phone was the spitting image of a Brand New Iphone. Thank you Cesar:)
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Michelle Santana
Wish I could give it more stars! I arrived at closing ( 1 Palisades Ave Yonkers NY) Justin was kind enough to open up shop again and help me I had needed my screen replaced. He did the work in 15 mins tops and added a screen protector to my phone. Would definitely recommend this place . Great customer service and friendly people
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Monica S. Richardson
I am always 100 percent satisfied with the customer service, knowledge and the repairs. I have been and will continue to remain a loyal customer. These guys are very talented and I trust them with my electronics. They have repaired items that others have told me to trash. Thank you gentlemen!