The Home Depot

Category:	Home Improvement Store
Address:	310 NJ-36 Ste 100, West Long Branch, NJ 07764, USA
Phone:	+1 732-935-0100
Site:	homedepot.com
Rating:	3.9
Working:	6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 8AM–8PM

Location

Photos 100

Reviews 31

Bonnie Ambrosia

I bought a Value Shed from Home Depot in Eatontown in September 2015 and it was installed 3 weeks later. The woman at the courtesy desk in Home Depot, I think her name is Amy, was wonderful. She went over all the details, prices and decisions that had to be made about my shed. The shed arrived by truck after the confirmation call the day before. Two guys built it on my property. They were efficient and polite. It took no more than 2 hours, they leveled it perfectly, attending to each detail as I requested. It as perfect! From ordering in the Home Depot store to the delivery and construction, I would have to say it was an EXCELLENT experience. We LOVE our 8 x 8 Value Shed, it is a strong structure, SO WELL MADE!! I recommend Home Depot, Eatontown NJ and their Value Shed installers with a 5 star review!! I would give them 10 stars if they had it!

Reza Akhtar

FLOORING - Carpet ordering easy, of course, handing over money is usually welcomed. Measurement service for carpet install also pretty good. Friendly and timely. Installation service poor. Received a call morning of install, well be there between 2-6pm. Wife had already taken day off to accomodate install before guests coming. No show installers, no answer on calls. Store said to call measuring company. Measuring company most helpful in that they at least tried calling installer, then called store. Still no answer from installer. This is $3k+ install. Will NEVER use their service again. It is irrelevant that they use 2nd or 3rd party installers. It all reflects on Home Depot, they choose their installation services.

Gerry Poling

Cheryl in the blinds and shades department is the most efficient and pleasurable salesperson one can have working with/for you. Cheryl is totally knowledgeable about her product lines, delivery times, and has an encyclopedia memory of shadings. She knows what products her lines have on sale, when they are on sale, and what might be best for your needs. Cheryl is an absolute joy to deal with. I am not related to Cheryl and I am only acquainted with her by her Home Depot job and my purchase of shadings.

Thomas Crawley

Purchased kitchen appliances there, Dishwasher, Refrigerator and two ovens. From start to finish the whole experience was a nightmare! Appliances delivered before the measurements were done. I know the installs are done by sub-contractors which are just plain terrible. I had to pay my own plummer and electrician to actually do the installations. I also was delivered the wrong refrigerator. Just wayyyy to many issues to go into. Just a miserable experience.

Bot Ty

The manager Sean does not have the time of day for anyone. He refused to come over to assist me get something off the shelf. An cashier told me that no one was in plumbing at the time so called for Sean to come help. He never came. Sean waited at the other end of the store on his phone. And only finally came over after I was helped. Several employees told me that he does that regularly. So much for demonstrating great customer service.

Don Miragliotta

Went in for an item which I had looked up before going to the store. On line said the item was in stock. When I got to the store I could not find the item. I was approached by a gentleman named Bob ( I believe he was a store manager) he took me to the area where the item should have been and it could not be found. He offered me an item which was more expensive at the lower price. Good move good customer service. Thank you Bob.

Brian Smith

Typical HD in shopping experience. Tried to follow up on my custom order by phone it was very difficult. Long wait times. Called put on hold and no one came to phone. Left messages with no call back. Shopping at store is OK. If you need to follow up your order by phone good Luck. Be prepared to waste a lot of time

Vinnie Marone

No where to go better for all you DIY fix it repair place staff very helpful especially NUNU he goes the extra mile when i go in i always look for him 1st he always send me to the right direction or finds someone who can nunu is the go to person at the west long branch homedepot

Ray Moric

Very friendly, knowledgeable people who are genuinely eager to help. I cant say enough about my extremely positive experiences, every time I go into this store. Other stores should try to develop this high level of customer service.

Gleep Glop

first I had salesperson: Jxp2798 take a lumber order with great customer support. Later in the day I had Amber on the line taking a giant order over the phone since the website was down. It was such a great experience! Love this HD!

Albert Amorino

The new solar guy really knows his stuff - very honest. The store management are easy to find in the unlikely event of a problem. Most store personnel are aware of where the products are located. Very pleasent experience...

Jim Berner

The Long Branch Home Depot is MY Home Depot. Nothing like a Saturday morning with a cup of coffee roaming the aisles for DIY projects to complete. Friendly helpful staff, clean and well stocked, gotta love it...

A Private User

if you need something its hard to break up conversations between employees.You feel like they are doing you a favor.Except for the kitchen designer area whhich is WONDERFUL

Sašo Luznar

I like all Home Depot stores, it is always well stocked and the service is decent at the counters and custom service, but its often hard to get someone in their isles.

Mary Craig

Not one single employee greeted me. Could not locate anyone to assist me. Ended up getting very frustrated and left the store and headed to Lowes.

Mark Abady

Great store, it just needs a litle more staff to help. The people that work there are very nice, and always willing to help.

Hector Romero

es.muy bueno tiene de todo para construcciin

Kristina Fleischer

The paint guy spat out his partially chewed apple into his hand to answer my question. I walked out and drove to Lowes.

walter brzyski

Called to speak to someone was put on hold for over 6 minutes, then call was dropped. Horrible service.

Chris Vaccaro

Everyone is extremely helpful and happy one of them might most friendly ones Ive ever been in