T-Mobile

Category:	Cell Phone Store
Address:	130 U.S. 22, Springfield Township, NJ 07081, USA
Phone:	+1 973-564-8172
Site:	t-mobile.com
Rating:	4.1
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM

Location

Photos 15

Reviews 11

Kevin Arnaiz

Worst T-Mobile I have ever been to. I do not understand how they can treat people in this store. The fact of the matter is that it wasnt even the employees it was the manager itself who was the worst. This place deserves 4 stars for the employees they were awesome and very helpful. But I have never been so disrespected by upper management as I was in this store. I have a so many lines with T-Mobile and I would suspect they want to keep my business as I spend more then $2,000 a month on phone service. Long story short came in to add a line employee couldnt add it so I called business line and they were able to add it Manager jumped in and this is his exact words "If we dont add the line then you are just wasting everybodys time here" what??? Im wasting your time because you arent making commission off me? seriously? Never have a heard upper management speak to a customer like this I would understand if the employee was upset but for the manager to just come out and speak to a customer in this manner was unacceptable. I own my own business and have dealt in the customer service business for almost 10+ years and I have never treated a customer the way I was treated. This man should be fired and someone with customer service experience should be put in place. Horrible 0 stars for management 4 stars for employee that helped me

Youssef S.

The store is spacious and clean but the 5 stars are because of the person who helped me. Ross is very experienced and really knows what hes talking about. He took the time to explain everything I needed to know and answered all my questions without once turning into a salesman trying to sell me something like every other place would!

Othebert Rojas

La atención. Es buena. El personal muy atento a tus requerimientos del servicio los recomiendo

vivian rospigliosi

Im with t-mobile many years i cant complaint,i have the best service i allways looking for Ross he is amazing,he explain every question i have,and i never live the place happy.

Aisha Nicole

I went to T Mobile to change my food. The employers was very organized. They took there time to help me with the exchange. The place was clean, color coordinated and organize

Mario Malinov

They are helpful although not the most knowledgeable staff.

Erich White

Busy location, but friendly helpful staff.

Igal Ghitelman

Friendly, helpful, and knowledgeable staff

Kiima Ballantyne

Pretty fast service and informed staff

Leonel Munoz

Great service

Saahib Jones

Cool joint