Category: | Cell Phone Store |
Address: | 3208 Bridge Ave, Point Pleasant, NJ 08742, USA |
Phone: | +1 732-295-1262 |
Site: | gowireless.com |
Rating: | 5 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM |
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U101096
I want to express my gratitude to Stefani, Nick and Shaun for the outstanding customer service that they provided to me and my daughter regarding a recent phone replacement that was still under warranty. Stefani could not do enough to help us with the warranty process, going so far as to directly contact Verizon on the phone for us and transferring the data for us to the new phone. All three employees were very friendly and knowledgeable when discussing the products and plans that were newly available. Stefani even recommended a different plan that was going to save us 60 dollars a month... of course we switched to it. I felt completely at ease and there was never any sales pressure but I did walk out with a great deal on a new 8 inch Verizon tablet. This is an indirect Verizon retail store but I couldnt have been treated better anywhere else. They have gained me as a customer for life regarding all my wifi and electronic needs. Thank again for a job well done.
RA
Randy Goble
Had a great experience in this store yesterday with upgrading my cell phone from my old broken one. Their customer service was second to none that I have ever had in a Verizon store. Michael we knowledable and efficient with his work acknowledging my time was important. This will not be my last time in this store
KR
Kristen Caruso
Ryan was awesome. We came in for a new prepaid plan and he got is the best deal possible. Gave me an app with his business card and told me I could reach out to him with any questions. Great job and I recommend this store for all wireless needs!
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Brian LASH
I came into the verizon store in Point Pleasant with my grandfather, and Rebekah and Shaun were extremely helpful! They were very patient, kind, and knowledgeable when explaining the plan and the phone in general.
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Sonia Odom
Marilyn the store manager was so understanding with my phone issues. She took her time with me and reviewed all my options. Best Verizon experience I have had in the past 10 years.
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Dan DiGuglielmo
Writing this review on my new tablet. Jackie and Nick worked very well together in making sure my wife and I were all set with our new tablet.
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Deanna Marsh
Mike Felicetta was superb with all my verizon galaxy 7 needs. Patient..helpful..informative! Makes being a customer with Verizon ..awesome!
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Grace Martis
mike was extreamly helpful in getting me set up with my new iPhone! He worked deligiantly to meet all my needs. Thanks mike!
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Sherri Book
Jackie and Nick were very helpful in helping me try to upgrade early and helping recover pictures. Best experience so far
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Gina Polas
Lost my phone and Marilyn and mike took care of me. Got a great deal and they retrieved all my family photos.
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Joan Blake
What a great experience, the staff was patiently and was able to transfer all of my pictures to my new phone.
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Thomas Baker
Mark and Marilyn were so patient with my mom and i. They set up my mom first iPhone easy. Thanks
MI
Michelle Lacour
Nick was very patient and helped me with all my problems, this is my new Verizon of choice.
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Rob Cambell
Great place to get your phone needs. Marilyn and Mike are so friendly and patient.
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Diane Wells
It was great! Dropped phone in water and Nick was able to get my phone running!
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james turiano
Great service! The District manager was patient and handled all my needs.
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Michael Kubichek
Mark was great and was very knowledgeable with setting up my new phone.
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Jill Keough
Nick was very helpful! Not pushy and ever saved me money on my bill.
MA
Mary Bitton
Marilyn was so patient and helped with my first smart phone...
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Joan Loren
Marilyn is patient and well educated on Verizon services
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Patricia Woolley
Nice and friendly explained everything.
MA
Marilyn De Cuollo
Great team Marilyn and mike..
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Tsniaga Malsi 4eva
Nick great salesman
PA
Patricia finn
Marilyn was great