Cottage Flowers

Category:	Florist
Address:	170 Halsey Rd, Parsippany, NJ 07054, USA
Phone:	+1 973-335-4100
Site:	flowersbycottage.com
Rating:	3.6
Working:	10AM–8PM 9AM–8PM 10AM–8PM 9:30AM–8PM 10AM–8PM 10:30AM–5PM Closed

Location

Photos 39

Reviews 17

Christy Patterson

I ordered flowers through Teleflora that were delivered by Cottage Flowers. The bouquet I ordered was absolutely nothing like what was delivered, and I let Teleflora know I was disappointed. Teleflora advised they would send out a replacement and collect the flowers that were not what I expected. The florist returned to the recipients location, which in this case was her new job, was rude to the front office staff, created a confrontational scene with the recipient, and lectured her about me complaining of feeling "ripped off", which he did several times with very dramatic air quotes while he was ranting and carrying on at a corporate office. After he finished his theatrics, he took the flowers from her and did not give any replacement, as I was advised would happen. She was humiliated and embarrassed at her new job, for something that was meant to be a nice gesture. The feedback I sent had nothing to do with the recipient. The fact any business would behave this way is disgusting. If you use Teleflora, be warned, this is the kind of florist they allow to represent them. You can pick-up an arrangement at Target or Wal-Mart of superior quality (how sad is that?) and none of the drama of their inability to provide good customer service. Ive included a photo of what was delivered versus what was ordered, my disappointment was not unreasonable at all. The attitude of this florist is abhorrent.

Sujit John

I ordered orchids to be delivered to my mom on Mothers Day as the stores website said it would and could do. When I put information for the order online, the site asked for the recipients phone number (presumably to work out any logistics with delivery). There was no area to put a phone number for the person who made the order. They proceeded to call my mom to let her know they were out of stock. I called to inquire why they didnt update their website, the owner of the store yelled at me for expecting orchids on Mothers Day. I told her I expected it because her website said they could deliver it. She continued to give me a lecture at the top of her lungs. Horrible horrible customer service approach. How do places like this stay in business?

Joan Dondero

Cottage Flowers in Parsippany, NJ, at my request, made up a basket of a beautiful flower arrangement, goodies and doggie (healthy) treats for my daughter & her small family. My daughter sent me pictures of the arrangement....ABSOLUTELY BEAUTIFUL!!!! My daughter & her family (& dog, too) were over-joyed....I was so happy that they were pleased, it brought tears to my eyes. I HIGHLY RECOMMEND this fantastic lady and her COTTAGE FLOWERS in PARSIPPANY to anyone, everyone, who want, or need, arrangements for BIRTHDAYS, HOLIDAYS, WEDDINGS, SPECIAL OCCASIONS, ETC. I will continue to be a customer. Thank you, Cottage Flowers, you are a breath of fresh air (and fresh flowers) in the community.

Justin Mortellaro

DISCOURTEOUS! I ordered flowers to be delivered to my girlfriends work for her birthday. Ann was nice and helpful. The flowers arrived in a timely fashion and the presentation was great, HOWEVER when they arrived the flowers wreaked of smoke. I called Ann and politely and respectfully thanked her for her services, but explained that smokey-flowers werent what people pay for/expect. She basically mockingly laughed at me and hung up. Left a sour taste in my mouth.

Kimberly Maltz

I had been trying to send an arrangement to my mother for Mothers Day for several years with specific types of flowers. While every other shop I called in previous years failed (and sent something totally different), Cottage Flowers succeeded and created a gorgeous arrangement that didnt look like they just shoved some random flowers in a vase! Make sure you call them directly and you will receive excellent service!

Shaharyar Awan

I got flowers delivered through TeleFlora to my fiancée for her birthday. The order was processed by Cottage Flowers. What got delivered was the smallest and the most heartless bouquet I could have imagined, nothing like it was shown on the website. The bouquet looked worse than a gas station bouquet, for $60 plus tax and delivery. I wont choose either Teleflora or Cottage Flowers in future.

Tambi Stas

Stopped in last minute to pick up flowers for my girlfriend! I actually didnt realize that it was already past the closing time. The lady there was super friendly, and she made a beautiful arrangement of roses for me, and we chatted up the whole time. Would definitely recommend Cottage Flowers to friends and coworkers.

Hsin Tai

Ive been getting my prom boutonnières and wristlets from Cottage Flowers for the past couple of years and will continue to do so. She always manages to make the flower arrangements beautifully and is a wonderful lady! She gives excellent suggestions, being very honest about unrealistic expectations.

A Private User

Extraordinary customer service! Via telephone order, I requested a very unique and specific arrangement to be delivered to a local hotel. Cottage Flowers completely met my specifications and the arrangement was awaiting my arrival in NJ. Thanks for making our special weekend more memorable!

A Private User

Cottage Flowers is the best! Ann did the flowers for my wedding. Everything was gorgeous and Ann made sure everything went smoothly. My whole experience was pleasant and the price was unbeatable. I will definitely come back again. I reccommend Cottage Flowers for everyone, especially brides!

Pedro Ortiz

Excellent experience over all from Taking the order and understanding what i am looking for in a Florist. The Roses i sent my wife to her office received compliments all day long. Delivered on time as promise. Will definitly use again....

Jessica Orlando

Ann was amazing! She worked with us for our wedding and did a beautiful job! She worked with our budget, gave us wonderful suggestions and made the venue gorgeous! I never had to worry about a thing. Thanks Ann!!!

Oksana Cantrell

Horrible service; horrible flowers; rude florist - very rude florist. Use only if you want to pay $40 for flowers that ShopRite throws aways. Ordered a dozen roses - $80 for bruised, torn flowers.

Dmitry Tkachenko

Went here because nothing else was open at 7pm. Ended up getting a great bouquet. The prices are better than at other places and the florist seemed to know her stuff.

Aj Santos

Tried to order something on Valentines day, The woman on the phone was rude and wasnt helpful in the least bit. I wouldnt recommend this florist going forward...

Daniel Nazzaro

Local florist, knows her stuff, small shop with reasonable inventory for last minute and always an excellent job when planning in advance

Jeffrey Toye

Very rude