Jay Roberts Jewelers

Category:	Jeweler
Address:	515 NJ-73, Marlton, NJ 08053, USA
Phone:	+1 856-596-8600
Site:	jayrobertsjewelers.com
Rating:	3.5
Working:	10AM–6PM 10AM–6PM 10AM–8PM 10AM–8PM 10AM–6PM 10AM–6PM Closed

Location

Photos 43

Reviews 13

Nikhil Rashatwar

I walked into this establishment a few minutes ago. I dont normally go out of my way to post any reviews, but my experience here put an ad taste in my mouth about the business practices that go on here. For some background, I walked in with a watch that I purchased elsewhere to ask for a link to be removed and the staff seemed turned off by the fact that I came in with a watch that was purchased elsewhere. I told him I was interested in looking at other watches so I browsed their preowned section. They kept trying to push the watches on me at that very moment and I told them that I would keep in touch with them at a later time. I did not want to immediately make another decision on buying a high priced item, as I just spent $4000 on an Omega a few days ago. The lady told me that my link removal would cost $20, but when she removed the link, she gave me an invoice for $53. While that may seem like peanuts to somebody who spent $4000 on a watch, it is a matter of principle that she overcharged me being that she did not think that I was a serious buyer. I decided not to make a scene and paid the invoice. I would just like to make all aware of the experience that i had with the staff. It is up to you whether to go to this spot, but I would advise otherwise. There are plenty of other watch dealers who would welcome customers with open arms and charge their promised price for services. *rant over*

R Selby

I am a repeat customer of Jay Roberts Jewelers for many years. I work with Jay Golde. I have found service to be exceptional. Over the years, he has special ordered a watch and a necklace from Chopard for me. He also went above and beyond in accommodating an engagement ring purchase. He spent time showing us different stones he had in stock and once we knew what we wanted he then special ordered 4 stones that fit our criteria. We then selected the diamond we wanted and he custom made a setting. Very nice work and exceptional service. I also want to mention trust. I have a background in jewelry. Everything Jay said and did was transparent and honest. The bonus is the price. I find their prices extremely competitive. Service, honesty, price, quality – Jay Roberts Jewelers has it all.

Alex Nuzzi

If you are looking to get insulted and be spoken to with zero respect, go to Jay Roberts. The older man with the beard talked me out of patronizing them within 5 minutes of walking through the door. Funny I wanted to buy one of their breitlings too considering they were 40% off MSRP which is a half decent deal until we spoke. I would rather pay more somewhere else and have a positive experience if Im going to spending that much money on a watch or piece of jewelry.

Danny D

Prices were good and so was the quality. Im a shopper and I do lots of research before making this kind of buy - for sure. Before you buy call the Diamond consultant there and youll make sure youre getting not only a stone thats on the site but they may have something in inventory

Emily Shaffer

Extremely rude staff. I came in with a complaint about their security officer and was berated for even having a complaint. I was treated as if I was a woman whos words meant absolutely nothing. Just because you have money does not mean you can treat women with disrespect.

JAG Gins

bought an expensive watch there for my wife- the face broke and we brought it in and had to pay to have it repaired- did that...it then broke again, same exact issue...brought it back and they wouldnt do anything- would charge $125 to send out- never shop there...

C. H. Cohen

For the past 20+ years, this has been the exclusive jeweler. Trustworthy, honest, and knowledgeable - traits not seen in many jewelers nowadays. Always polite, and very helpful. If you have questions, they are willing to go the extra to help out.

Kelli Joyce

Jay Roberts has an amazing selection, the staff is extremely knowledgeable and super friendly! I have a few pieces from this store and each time it was an awesome experience - comfortable and easy,.. Highly recommend!

Howard Forman

I have purchased several items here. Great selection, friendly service, reasonable prices. No better place to go for that special something. I wont shop for jewelry anywhere else.

Tim Abraldes

Great place to shop if looking for an engagement ring. Very knowledgeable staff, friendly, and competitive pricing. They work for your business, you will not be disappointed!

Michael Kahn

Mimi and the rest of the staff are incomparable in assisting a man in picking out the perfect gift for the woman in his life. Also the pricing can not be beat.

Barbara Spigelman

Beautiful store. Amazing selection in both jewelry and watches.

A Private User

Enjoyed my shopping experience there,