Category: | Furniture Store |
Address: | 1835 W Edgar Rd, Linden, NJ 07036, USA |
Phone: | +1 908-474-1711 |
Site: | roomandhome.com |
Rating: | 3.3 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–6PM |
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Mayra Solis
If you see this place RUN!!!! Run fast n Run Far! They sell overpriced cheap furniture that falls apart and breaks the same day its delivered to you. I bought a king size platform bed last month 12/2014 and literally hours later it collapsed on us. When I called the next morning to report the incident I was directed to the manager Tom. Tom said I broke the bed bcuz I moved it. So bcuz I moved the bed it broke? Yes I know this sounds ridiculous. This means I can never toss and turn in the night or even have whoopi with my boyfriend. Wow!!! They sent a tech to temporarily fix it after 3 calls. The bed of course collapse again 3-4 days after that. Technician #2 comes and temporarily fixes it and it lasts for almost 1 month. Thats it Ive had it! I want my $1600 back! Tom of course insists on sending tech #3 . At this point this bed is useless and how many times are you going to send a tech? My back n neck is hurting from all the times it collapsed in the middle of the night. Tom never offered an exchanged or a refund. Is this where you want to buy your furniture from? I wished I would of read all of these bed reviews prior to purchasing this nightmare of a bed. Tom Ill see you in court ok!
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Randy Marks
We recently made a major purchase here. It is hard to find modern furniture in this area so when were driving by and saw the showroom we stopped in. We bought a new bedroom set on the spot. It was made in Italy and consisted of a queen platform bed and two nightstands, dresser, high chest and two mirrors. One mirror was over the dresser and the other was a matching full length dressing mirror. We also bought a coffee table and two matching end tables. I have to say we got an amazing deal. Delivery was set for the following week. They came exactly on time with a 3 man crew and set up everything exactly as we wanted. They even mounted the mirrors for us. I wish I could post picture because it looks amazing in our home. We had an excellent experience here. Our salesman Johnny even gave us his cell phone if we had any issues. I see some of the older negative comments here. All I can say is when we entered we saw a huge showroom full of beautiful, high quality furniture that was very competitively priced. The staff was terrific and they performed perfectly on delivery. Judge for yourself.
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A Private User
I made the mistake of buying from Room and Home. Their wretched customer service and store policy will only give you a headache. While buying the furniture they seem as if they care about the customer and promise some of the best services around but its all a ploy for you to buy from them. Once you get the sofa in your house it becomes your problem. Our couch that we got a week and a half already sags on one side of the sofa and is uneven when we got the customer service they said that it was perfectly fine and that it wasnt thier fault. They offered to replace the cushion and said they will call us back....... It has been already 2 weeks that we have been calling non stop. They seem like they care but its all just a ploy. They continuously promise things and yet have yet to deliver. Its amazing that they are still in business. **WARNING: DO NOT BUY FROM THIS STORE. IT WILL ONLY GIVE YOU A HEADACHE IN THE END**
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A Private User
A friend of ours ordered some furniture here last year and recommended we go here and speak to John at the contemporary showroom. I have to say they have a large selection and the general style was very much to our tastes. We found a good living room and dining room set, and John really took care of us, and was very happy to hear that our friend recommended him. He told us we should have the furniture in our house within 72 hours. We went home and later that night their office called us and asked to deliver the next day! Needless to say we were very ecstatic and the next day we had our furniture all set up. Their delivery personnel were nice and quick. Overall, we are extremely pleased, and everyone loves the furniture we picked out!
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A Private User
I brought my living room furniture and I was told it is in the warehouse and will be delivered within 5-7 days. Well its been a month and still no delivery. They state that it is on a container coming from Italy. I still dont know where my furniture is, I am offered a discount for the delivery, which somehow a week later hasnt appeared on Vias. If you want trouble then by from them other wise buy from anyone else.
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Juan Cuadros
Horrible service ...GAYLE ZANGHI SAYS ITS AN ITALIAN PRODUCT ...delivers wrong color without informing ..7 months waiting for the correct color to come from CHINA.. Shipment always delays...full of lies ..over charged ..will never recommend her or this place for anyone
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Nick Didorak
Run away from this place! I bought sectional sofa in this store and if has terrible chemical and toxin smell. I cant even sit on this sofa. If you do not want to poison yourself, do not buy here dangerous furniture.
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Peter Dalton
Not a lot of choices it seemed, one floor, it look like decent quality furniture, not sure about the pricing too much, just did not seem like my place I guess because of the choices and or type of furniture.
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SnipperSo
Awesome, very unique pieces to really make your house POP! Very nice sales people... And the best part is that its not over priced like Ashleys Furniture Store.... Their prices are just right !!!
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Rosseli Medrano
Its a nice place to get furniture Ive bought a sofa and a bed set here and Ill say its pretty good. Lets see if theyll survive with my toddler and baby on the way.
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Reet K
This is the worst place to order furniture. They will not deliver when promised. I had to wait an extra month after the promised delivery date. DO NOT SHOP HERE.
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Keith Knutsen
Purchased a sofa set over the weekend had it delivered on Wednesday great service the salesperson was Eric he was a pleasure to work with.
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Anna Otero
Love the pricing and quality!! Gentleman Eric great service thoroughly explained everything!! Very satisfied will definitely come back!
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Anthony Feliz
Great service fair pricing, quality products, delivery on time as promised
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sachin mathur
Good quality and nice designs at reasonable price
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Marie Edouard
Great selection of furnitures
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Alfredo Ramirez
Good place...!!