Category: | Cell Phone Store |
Address: | 340 U.S. 9, Lanoka Harbor, NJ 08734, USA |
Phone: | +1 609-549-6600 |
Site: | cellularsales.com |
Rating: | 4.6 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–6PM |
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TR Glow
STAY AWAY. Dressed up as VZW store, it is just a 3rd party cell sales store that is not knowledgeable or helpful in any way. Took 2 hours to buy 3 smartphones, one in which I had to leave with that the sales associate could not figure out how to get working. Another they couldnt figure out how to transfer information or set the phone up. Pressed with time after spending 2 hours there, I had to figure out on my own how to finalize the initialization. Was sold on the $200 ($600 coming back in total) trade-in rebate for each new device, and told to wait for further instructions to redeem rebate... guess what over 2 weeks later and now they cannot help with the rebates and I need to contact VERIZON direct. SAVE your time and money and go to a REAL Verizon Wireless Corporate Store not this scam. Look at the reviews on other sites about this place, all say the same.
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Glen Seidel
I came into this store a Sprint customer with an old iphone 4s. Kara was the sales person that helped me. I told her i didnt need an iphone again and that i wanted a phone with a good camera and good battery life. She turned me onto a Droid turbo and let me play around on it while she was going over details of plans that i might be interested in. She was very knowledgeable about the phone she was selling and the plans that are offered. i switched from NO SERVICE to GREAT SERVICE and i can make phone calls, texts, or do anything on my phone at any time unlike sprint. I love the phone she sold me. Kara was amazing and she even fallowed up with me about the phone days after the sale. Thank You Kara!
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Jeremy Spake
I went here to upgrade both phones on my account. Ben Harvey worked with me and was professional, courteous, and solved all our needs seamlessly. He was attentive and efficient - getting us our phones, transferring all our data, and updating our accounts and plans to better suit our needs. He got us in and out in great time and the service and attention to detail were first rate. Customer service is my primary driver of brand loyalty, and he secured my business without question. Great service, great staff. Cant recommend this location highly enough.
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dan bills
I went into the store to purchase a new phone, not knowing much about newer phones. One of the sales reps, Ben Harvey, quickly helped me as soon as I went in. He actually took the time to explain what the new technology each phone had, and helped me pick the best one that fit my needs. I have had some bad experiences at other places with long waits and disinterested staff. Thus store has great customer service and I would recommend it to anyone
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Harriet McCormack
I came into the lanoka harbor store and dealt with Ashley. She was helpful with my old phone. Because she was so helpful, I checked her schedule and made it a point to come back to purchase my new phone from her. She was patient, knowledgeable and spent a great deal of time with me to make sure I was comfortable and knew how to use my new phone. I would recommend her to anyone who plans to go to the lanoka harbor store. She was terrific!
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Joseph V. Scorese
The Worse Customer Service that a store could supply. They would not let my 82 Year Mother purchase a emergency phone when her phone broke with no other phone to call family in case of an emergency at 9:30pm in the evening. because she could not find her 4 Digit code. But had all her proper ID. They are a disgrace to humanity and deserve to be shut down.
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Danielle Kelly
My visit to your location was wonderful. Not only did Ashley take the time to help me pick out a phone but she also took the time to explain to me how your new plans work and how it would benefit me. My past visits with other verizons were not as informative! Ashley did an amazing job and i will always go to her for any future Verizon needs.
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Liesje DiDonato
Ben did an excellent job with customer service while helping my mother with her new iPhone. He recovered her gmail and appleID passwords, set up the phone, backed up her photos on her laptop, hooked up her email and wifi, showed her how to use it, and he did it with a smile. He was friendly, attentive, and so thoughtful!
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Jessica Kassar
Jordan Fulton was my sales assistant. Right away he was able to point me to a phone that fit my needs. He explained everything about the device and switchover. He was very kind and courteous. He was knowledgeable about the device and even set it all up for me. Wonderful experience!
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ashley Keller
Went in to get a new iPhone since mine was very old. I saw Kara, she was great. She went over how my plan was going to change and the best option for the phone. Awesome customer service. She even followed up with me later to see how I liked the phone and if I had any issues.
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Gary Finarelli
I went into Verizon because I had broken my phone. The sales rep Kara helped me out and got me a new phone without hurting my wallet. She was friendly and efficient. Will def recommend her and this Verizon location to friends and family.
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Ted Keefe
I had great service from Amy today. My mom traded her old original phone from 2002 and I just switched from Sprint which had bad service in multiple areas. I recommend anyone to come to her for any new upgrades and services at Verizon!
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Lisa Pavero
The service here was incredible. Doug helped me out so much. He made sure everything I needed was transfered to my new phone. He was very patient in showing how to use the new features on my new phone.
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Terry Sica
very happy to be a new verizon customer. Jordan was so easy to talk to. explained things in an easy to understand manner. was patient and thorougly informed about his product. like him alot.....
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Kathy Seidel
came into Verizon for a new phone and Kara the sales rep was very helpful. I hated my phone and she got me a phone that I now love. I was recommended by my son and I will be back in the future !
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Yvonne Oshea
Had a good and educational experience today. Ronnie helped us get a line disconnected. We were unaware we had two upgrades on the account. Ronnie was very nice and professional.
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Andrea Brumbach
Ben helped my family with our new phones. Everything went smoothly, and we highly recommend this store to anyone who is considering switching or needs help with their account!
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Allison L
I had a great experience with ashley. She was very knowledgable and took her time to look at my plan and save me money.I will definitely come back to this store
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Kristie Scarangella
Kara was excellent. She saved me some.money and helped me learn how to use the new phone. My sister referred me to her and I couldnt be happier
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Kym Scarangella
Kara Creech was a tremendous help explaining everything to me! She was very professional and knowledgeable! Great experience!
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Janet Bonk
Today my phone crashed and Ben Harvey was so helpful. He fixed my phone in two minutes. Very nice and informative.
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Jaime Aiello/Raimo
I received excellent customer service from Doug Huggard at Verizon today. He was able to help with all my questions
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Sonya Keleshian
lacey verizon hands down gets the job done, great service great employees .... ask for ben when you go in !!