West Haverstraw Verizon Wireless

Category:	Cell Phone Store
Address:	32 38 Route 9W S, West Haverstraw, NY 10993, USA
Phone:	+1 845-271-4855
Site:	yourwirelessinc.com
Rating:	4.8
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM

Location

Photos 10

Reviews 30

Yanco Escano

I went to upgrade my phone and was greeted as soon as I walked in. The staff was extremely helpful and very patient. Lidia assisted me in my upgrade, taking the time to explain my options, the associated costs, and how I could benefit most from the current promotions. She also showed me some great accessories that went along with my phone, and sat next to me to help setup/customize my new phone. I felt like a valued customer and my business was appreciated. She even walked me to the door! I would definitely recommend this location to anyone, being that the staff is knowledgeable, patient, and are there to look out for whats best for you.

Bill Archambault

I have recently upgraded my phone as I was having some mechanical issues with my old Iphone 4s. The sales person in the store,Ken, was absolutely the most knowledgeable wireless sales rep I have even seen! He not only knew the phones and plans upside down, but he knew the technical aspects of them as well and helped me understand the full capabilities of my new phone and taught me how to use it! nobody does that at other carriers or corporate locations. His sales manager, Lidia, was also extremely customer service oriented and helpful with other questions I had. She runs a great store. I have referred my family and friends to here.

Frantz Pamphile

Mr. Victor Ingram was very helpful in helping me with getting a new phone. He was very patient with me, even when he had to transfer my pictures twice (because of my mistake). He also answered all of my questions and he made sure that I understood what he was telling me. I will most definitely refer my friend who is looking for a new phone to this store. I am very pleased with his service. We need more people like him in the Verizon stores.

Steve Valvo

Cristian Contreras always deliver the best customer service experience. He explain everything by detail like this you dont expect any surprises on your monthly bill... I lost hope in this store but he made me believe again on it! Let me give you a suggestion... Dont visit no one else in that store. GO DIRECTLY TO HIM, ASK FOR HIM, he works Thursdays, Fridays, Saturdays and Sundays all day... You wont regret...

Sergio Briceño

Excelente atención ella fue muy amable y nos ayudo muchísimo, en realidad hizo más de lo que esperábamos Muy buen servicio y felicitaciones para Victoria.

Tanya Adams

Victoria was extremely helpful and patient helping my parents get new iphones. They are first time owners of smart phones and had a lot questions and we were there a very long time. Victoria made sure all their questions were answered and they got the best plan possible that they needed. Thank you Victoria for all your help!

Mike Silverstein

I recently came to this Verizon location with a few questions about my new iPhone 7. The employee names victor helped me answer all of my questions and was very professional. I purchased glass protection and I will be a returning customer to this location. Amazing service and very professional. I Highly recommend this store.

Kristina St.Pierre

Lidia was very helpful in getting me my new phone. I didnt have to wait long at all she was very attentive. She took the time to explain my bill and any changes that were being made. She also took the time to find the lowest possibly monthly payment. Overall a great experience at Verizon Wireless West Haverstraw!

Jackee Milien

The service was really great. I walked in a was greeted immediately. The sales representatives Jonathan, Kendall and Lidia were nothing but amazing. They answered all of my questions and went above and beyond. I would recommend all my family and friends to this store. Theyve definitely made me a loyal customer.

Soraida Soto

I must say Natalis Mendez was outstanding. Very friendly, polite, knowledgeable and fast. I truly appreciate her help in helping me get a new iPhone 7. One again, she is the best. I will send my friends and family to see her. Thank you.

Marisor Hernandez

Muy buena experiencia y mucho conocimiento para ayudarme volvería en cualquier momento gracias por tu ayuda

Justine Wong

My experience went very well with christian. Attentive and helpful because i couldnt understand a damn thing lol. Expensive but worth it and he helped me with setting up a plan that fit for me. Thanks

Darren Beamon

My experience at Verizon Wireless in West Haverstraw was very pleasant. Victoria and her trainee, Alyssa, showed great customer service and they kept my visit light natured with their humor and wit.

Nicole Senatore

What a wonderful and pleasant experience at Verizon thanks to Alyssa who made the entire process so easy. She was very knowledgeable and helpful. I would reccomend her services to anyone!!!

Patria Sanchez

Excellent service i switched over from sprint and i canr wait to test out my service. I know i can count on my representative for any of my verizon needs...she will be my go to from now on!!!

Mary Jean Grau

Great experience with Lidia Reyes, sales consultant. Lidia took the time to explain the features of my new Note 4 phone. She was very knowledgeable and patient. I highly recommend this store.

Gloria Kerr

P Christian was excellent. He listenend and was able to take control and figure out exactly what I needed. He was very nice and will return to my local Verizon store to see Cristian...

Chris Wamsley

Lidia provided me with an excellent customer service expirience. She went above and beyond to make sure everything was up to par. Id recommend her to anyone needing Verizon needs.

Jeanne Skala

Christian was very accommodating and extremely knowledgeable about all aspects regarding my ne phone. I will consider him to be my own personal Verizon go to guy!! 5 star service!

Chris Malta

I came into the store today with a few questions, Alyssa was to help me out with everything I needed today. She hooked me up. Thanks Alyssa !! Now I can go enjoy my new Note 5 :)

LillyAnn Wilson

Best experience in a Verizon Store. Employees all very friendly. Cristian was amazing, he got me up and running with my new phone in no time with everything transferred over.

Scott Maio

Victoria was amazing. She broke everything down very simple and easy to understand. After visiting a couple of locations I found my new Verizon home. Thanks again Victoria.

Lisa Crispino

I thought the service was a great experience with the young lady Victoria. She was very helpful and very courteous. I only stayed with Verizon because of her service

Sterling Watford

Terrible service. After waiting there for 20 minutes, I was never even acknowledged by the so-called customer service team. Dont go there unless you have time to waste.

Iris Williams

Victor in gram the store manager was excellent its the best experience I have ever had at this store ever I will alway come back to victory and send my famity too

Sylvia Gonzalez

I came in for an email issue it was fixed in a timely manner by a lovely rep by the name is Victoria. She is very knowledgeable and helpful. Thanks for the help.

Cheryll Noyes

Thank you so much Jon I was on prepaid now I feel like a part of the Verizon Family new phone accessories and the best customer service! Definitely coming back

James Burnes

Chris Norell was very helpful with everything, he has a great sense of humor helping me with my activating my phone after it was stolen. Thanks so much!!!!

Richie Ryder

Kendall and Jonathan are awesome,they helped me out with excellent customer service and entertained me the whole time, definitely recommend this location

Marilou Oneill

Great service by Genesis Santana. She was very patient in explaining the features on the phones I asked about. Shes great! Will definitely visit again.