CVS

Reviews 11

A

A Private User

Complaint against Store 479: 265 Long Ave, Hillside NJ 07205 Today I spent around 1 hour arguing with a guy at CVSs photo department. I brought my SD card with me to take passport pictures from my own. I created passport pictures in the CVS Photo machine and did not take help from any CVS employee. So after checkout when I went to the CVS person then he charged me the price of passport pictures i.e 7.99 each for 4 printouts. However the price of the 1 print is 29 Cents. So when he was charging me with the around 32$ for 4 printouts. I asked him that it should be 29 Cents per print instead of 7.99 per print becasue I didnt take anybodys help to get passport pictures. In response to my question he told me that it doesnt matter whether you take printout from your own or your take help from us. We will be charging you $7.99 for each. My little daughter was crying and it was her food time, so I had to agree with him and allowed him charging around $32.00. More frustrating situation was awaiting. When he brought my passport pictures, I got so frustrated to see those pictures becasue none of them was with the same size, so when I asked him why thiey are not similar in size then he put all blame on me and said its your mistake in a very rude manner and said we can not help it. I asked him I could do mistake in one picture but cant make similar kind of mistake in all. That was so unethical of him that he kept blaming me. After long effort when I asked him that I am going to talk to CVS customer Care to report this issue then he offered me to click passport pictures free of cost, so I agreed with his offer because my one year old daughter was crying so I had no option then accepting his indirect force offer. So I took the picture then I went home. I was so tensed even after reaching home for long time. Then I decided to go to another CVS (Store # 2795, 187 Millburn Ave, Millburn, NJ) to make sure what are charges if I bring my own SD card and take the passport printout from my own and if when CVS guy take picture and order passport pictures. I was astonished to hear that if I take from my own then charges will be 29Cents each. So there I took 8 printouts of passport size pictures and they charged me 29cents for each printout. First CVS pharmacy cheated me and I wanted to lodge omplain against the person. I also have receipts from both CVS.

---

TO

Tonesha Reese

I arrived to CVS Hillside with about 20 minutes to spare before their pharmacy dept. closed. There were about 2 people in line ahead of me, one being the individual that was being serviced. Fast forward ten more minutes and I am still waiting in line to be serviced, at 8:50pm the drop off window was shut down. I do not know if this standard practice however I feel if your hours are listed until a certain time you should remain working until that time. I’ve worked in retail before so I already know this means you are not going to get the world’s greatest service and should not have been surprised at what happened next. I get up to the window, give all my info, and am told my prescription is just about done and they would be back. I stand another ten minutes while they look for my prescription only to be advised it was on hold and they were not sure why. I was advised to call back in the morning for more information, I just called and was told the hold was due to needing updated insurance info and they could have taken that last night. I do understand working a long day and wanting to go home but that does not excuse the poor customer service CVS provided. Hopefully the next go round will be better.

---

VI

Victoria Evans

i go to this cvs almost 3 times a week, its convenient. there is never enough cashiers to ring you out. the pharmacy for pick up is usually a line but great staff that is friendly just slow. sometimes the shelves are empty, price tags not correct . but i still end up going there because they are cheaper then any other cvs i have been too. parking can be a hassle if they are busy. but otherwise this store is okay.

---

ST

Sttonyda Munsta

The worst CVS Ive ever been to , everyone is rude . The pharmacy staff needs to get fired , their not friendly nor do they pay attention to the drive through. I really hate that this is the closest CVS to me ...Will have to start filling my prescriptions at Walgreens ...They are much nicer .

---

A

A Private User

I keep giving the pharmacy department the benefit of the doubt, shame on me. They always and I mean always mess up my prescription orders. Today will be my last time using cvs! Get your act together already!

---

RO

Roger Williams

Sunday morning parking lot filthy in the store dirty shelves unorganized come onCVS step your game up

---

KI

Kiara Walker

Very friendly, quick service, wonderful staff especially an employee named Mr. Thomas!

---

NA

Nadirah Abdur Rahim

Always have my medicine available upon request. Thank you CVS

---

XI

Xiomara O. Johnson

Rude and disrespectful

---

ED

Edson Kirk

good for every time

---

KI

Kiara Walker

Quick and friendly

---

---