Category: | Drug Store |
Address: | 565 Valley Rd, Upper Montclair, NJ 07043, USA |
Phone: | +1 973-746-9600 |
Site: | cvs.com |
Rating: | 3.2 |
Working: | 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM |
GO
Private User
Almost every time I come to this CVS I have problems. The pharmacy staff are largely incompetent, rude, and confrontational. They also cant seem to grasp the importance of patient medications themselves as well as timely filling of medications. Finally, they cant seem to understand medical insurance or even how to use their automated phone. I moved here in September, and honestly Im so disgusted by the behavior of the pharmacy staff that Im considering switching to Walgreens. Since Ive been a loyal CVS customer since birth, this is a sad, but at this point, unavoidable consequence.
A
A Private User
While I have never been overly impressed with the CVS pharmacy staff, this past year has shown a huge decline in their customer service. My last two experiences with the staff showed me how rude, inefficient and outright confrontational they could be. I felt like I was actually imposing on them by asking for my prescription to be filled properly. I am switching pharmacies today!
AL
Alex Schechter
CVS Store Hours Mo-Fr:07:00 AM - 10:00 PM Sa:07:00 AM - 10:00 PM Su: 07:00 AM - 10:00 PM CVS Pharmacy Hours Mo-Fr:08:00 AM - 10:00 PM Sa: 09:00 AM - 06:00 PM Su: 09:00 AM - 06:00 PM
MI
Michael Kalman
I dont understand all these negatives reviews. Every experience I have had at this pharmacy has been efficient, courteous and professional.
GR
Greg Needham
Initially walked in to shield myself from the elements, walked out with my favorite gum, deodorant, and laundry detergent. No complaints
RE
Rehana S.
Horrible pharmacy policy... very rude costumer service... pharmacist wasnt willing to help out a simple misunderstanding.
HE
Henry Goldman
Improved somewhat in the past year.