Walgreens

Reviews 10

MA

Mark Dhuyvetter

I am not rating the store here- but more one of the pharmacy employees. There is a woman there named Lisa- who is probably the worst, fake, meanest person I have ever met. I have been getting my prescriptions from Walgreens in Little Falls a couple of years prior to their move to Browertown, and my uncle has been going there forever. Every time I go in there and walk to the counter and Lisa is working, I pretty much prepare myself for her sarcastic and horrible customer service- her bossy know-it- all attitude and her all around rudeness. I already hear her voice telling me that there was some type of issue, which she instantly blames on me or my insurance- when in reality it turns out to be her/the stores mistake. I silently say a prayer that the pharmacist will rescue me instead of having to deal with her. Here constant negativity really brings the place down and patients, like me, who are dealing with social disorders (not limited to just: social anxiety, depression, bi polar, ADD) walk out of Walgreens feeling worse than when they came in. I dont think anyone deserves to be talked down to, especially when this Lisa doesnt know their background or knowledge. I am really surprised a well known retail chain would keep such a bad seed. I think the best though- is that when my uncle is there with me, she is sweet as pie to him. Smiles, laughs, courteous. But when the customer before him, and I guess anyone after him, she is a royal b!@#$. There is always a huff or eye roll. Her body language is very off putting/ as well as completely non approachable and actually alarming, and Im not a little dude, being 64 and a broad guy, she has a way of making people inferior. I would love to get my medicine at another pharmacy, but convenience always wins out, as the drive is less than 3 minutes away. I just hope someone actually reads this review and has a talk with her. Maybe customer service isnt her strong suit....perhaps prison guard? lunch lady? Professional wrestler?

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David Plotkin

The pharmacy at this location is absolutely unbearable. Just going to mention a few of the issues they have as I dont have time to present the entire extensive list of negativity one experiences when coming here. First, Ill mention the fact that they really dont care about you. For example, as Im writing this, I am waiting for a script I dropped off 2 hours ago. They asked me when I wanted to pick it up and I told them I will wait for it. The gentlemen then informed me it will be an hour and a half and I nodded and walked away. For all they know, I literally could have been at the store waiting for the script the entire time only to be told that they dont have it ready two hours later and that they will get to it now. The gentleman earlier, took my script put it to the side and forgot about it. This is exactly the 6th time this has happened at this location. Next, I will mention the fact that costumer turn-around time averages are at an average of 5.5 minutes per customer. As I sat waiting for my script to be filled, with 3 people working the register, I calculated that average based on the 13 customers that were helped in that time. As you can imagine the line is very long because of this. There is a man working the drive-thru who shouts so loud on the phone to the customers on the other side of window, no one can hear the conversation they are having. This guy should be helping the in store customers prior to going to the window when the line is 25-35 people long. Lastly, Ill mention the tall, chubby, blonde lady who works here (clearly dont know her name). She is terribly rude and obnoxious. She always wreaks of misery and shows her unhappiness at every opportunity. Not a pleasant experience to say the least. Avoid this place at all costs if you value your time. The Walgreens on Allwood in Clifton has a wonderful pharmacy staff, so go there or any cvs.

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Morpha Productions

Tried to get my prescription because I had ran out - I had recently moved and lost track of the amount I had left. Im a pill I have to take every day at a certain time. When I explained over the phone they told me to come down. When I arrived the pharmacist would not give me 1 to take so I wouldnt miss my routine. Were talking about a blood pressure pill not a controlled substance. Pharmacist was very short with me and rude. Would not recommend this pharmacy to anyone. The pharmacists name is britanny. If you want horrible service you came to the right pharmacy

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Sandra Williams

The worst. They didnt order my medicine. Told me my other prescription was too early to fill when it wasnt. Pharmacist hung up on me. I reported it to walgreens custoner service. Manager just somehow flipped it on me. No matter what they do it is the customers fault.

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Isis Baez

I wanted to purchase a cologne and was told, that the keys were missing. Therefore they couldnt sell me the product. How do you not Know is where the keys are??? Let alone, her excuse was, its only me and the manager in the store, I cant help you. Seriously????

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MsCole bug

The wait for a prescription is absolutely ridiculous. I waited over forty five minutes for ear drops! Forget about the drive thru to pickup a waiting prescription youll wait there just as long. They really need to get their game together. Hire more people!

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Derek Teixeira

Not sure what all the negative reviews here are about, but I have had nothing but good experiences here. They are friendly, conveniently located, and once when I left my gloves in the bathroom, they held on to them for me to come pick up later.

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biyik sari

this pharmacy is terrible. they sold us multivitamin for my new born baby which already passed the expiration date. we used the multivitamin almost 1 month. i will sue them.

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LI

Lisa Lisa

Youll die waiting for your prescription, takes forever.

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J

J Milan

Nothing Work At That Store

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