Category: | Department Store |
Address: | 2000 NJ-38, Cherry Hill, NJ 08002, USA |
Phone: | +1 856-773-5600 |
Site: | shop.nordstrom.com |
Rating: | 3.7 |
Working: | 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 11AM–6PM |
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Nastassia Julian
Very annoyed with the follow through on a problem. I have been dealing with this problem for over a month now. First issue: this girl ordered me the mens shoe version of the Nike shoes. Second issue: the shoes were a gift but she charged my card and returned the item to the gift givers card. Third issue: not their fault that ups was robbed but it is their fault on how poorly and slowly the issue is being resolved. Fourth issue: I have called multiple times and get the run around from the shoe manager and no resolution. I am tired of calling to fix this issue. Working at Nordstrom in the past, I know that issues are resolved more diligently than mine has been. Hopefully something will change soon because I am tired of waiting for a return on an item I NEVER received but paid for since it was a charge send!
MA
Matt F
This store gives the Nordstrom name a bad rep. The staff gives off a total pretentious vibe and offers no customer service. Five times Ive been in and not once offered assistance. Well to be fair, one guy did push his card to me to promote the upcoming annual sale but offered no help. As a result I now either take my business online or go through my stylist Lee in Charlotte.
JO
Jordan Biagi
The shoe selection in store is very disappointing compared to whats online. Also, the variety of clothes seemed to be lacking at the time we went (May 2017). Maybe it will get better as the seasons change.
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Lidiya Bilovol
Great shopping! Polina at the Clarins counter was really friendly and knowledgeable about the products! Great customer service! Definitely go to her if youre in need of some good skincare products!
MI
Michele Ransone
I enjoy most of the customer service efforts although ...at jewelry counter I was not approached ...they were busy having side conversation. Mac cosmetics was very helpful
JE
Jennie Jackson
Beautiful store plenty of salespeople plenty of inventory. The store is clean and always in order. Very seldom will you find inventory out of order.
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Shari Bruno
Nicole in the handbag department was very helpful, and a pleasure to work with for the anniversary sale. She went above and beyond for us.
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Annas Mirza
Great things on sale. They used to do military discount. Not anymore. Its a decent store.
JU
Julie Lee
generally staff has been pretty helpful. areas are clean and organized.
ME
Melanie Norris
Beautiful items & beautiful service from sales associates
RI
richard tarantino
Good selection the shoes where well priced glad I went
JO
John Forberger
well-staffed, lots of inventory, clean, nice bathrooms
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Toby Kaplan
Love the sales staff and their willingness to help.
MI
Michael Baker
It always seems too crowded when I am in there
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Office Working
Sales associates are obnoxious and rude.
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Carmen Brunetti
Ots worth going there from philly..
A
A Private User
The Best Serv In Town
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Gregory Cobb
Sloppy just sloppy
CH
Chris Wirth
Friendly service.