Motorbikes Plus LLC

Category:	Motorcycle Shop
Address:	3 Cate St, Portsmouth, NH 03801, USA
Phone:	+1 603-334-6686
Site:	motorbikesplus.biz
Rating:	4.2
Working:	Closed 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–3PM Closed

Location

Photos 14

Reviews 16

Josiah McFarland

If zero stars were an option thats what this place would get from me. Avoid at all cost. I purchased a scooter from these guys and the scooter itself was great, but the problem I encountered was when I needed their service a few months later. I called them for a simple job that I easily could of taken else where but decided hey why not pay these guys, they seem cool enough. I called and asked for a quote and was given two answers. 1. "The short term solution that was more money and 2. The longer term solution that would cost less. This scooter was my only transportation at the time so I picked the more expensive choice. I was told specifically on the phone it could take a week. After a week I called them just for a update. I guy on the phone sounded annoyed I would even call. I felt like because it was just a scooter, they didnt care about working on my problem first, like it didnt take their priority. So whatever I go on. Mind you Im now finding rides to work. I know this isnt their problem and I was extremely patient with them. After two weeks I called again. Same guy, still annoyed with me. He told me that some guy that worked there was on vacation or something and the job I needed was going to have to wait until he was back because apparently he knew someone else who didnt work there that had to fix this. Okay so now Im a little frustrated. After THREE weeks I call again. I tell them whatever its fine I just wanted to be UPDATED. I mean this is my $1700 scooter. At least update me even if its not fixed. After FOUR weeks I finally get frustrated. They have my only source of transportation and now Im almost losing my job because I cant get there. They finally call me and tell me its fixed but its going to cost DOUBLE what the told me. The irorny is i picked the more expensive option that was supposed to be fast, only a week, and it ended up costing double and took 4x as long. Its a pretty corrupt business practice to take money from people like this. At least call me before you decide a more expensive option and tell me before leaving me to be stuck with a bigger bill. Avoid this place at all cost. Theres plenty of other locations around the seacoast that offer the same services and products. After this horrible experience I left a negative review on their Facebook and they called me confused to why I wasnt satisfied. I mean, really?

Jacob Hochschwender

They did alright work on my yz250f but the customer service was absolutely horrendous. I have never been so unsatisfied with customer service in my life. They do NOT appreciate your business there, next time I will bring my bike to a place where they are actually glad that I am doing business with them. The main thing that frustrated me was how they said they would give you a call when they knew what was wrong with the bike. That does NOT happen. I always had to call, and one time when I called, they told me that they had already fixed what was wrong with the bike, and that was frustrating because I told them to call me BEFORE they fixed what was wrong with it. Also I think they take way too long to work on a bike because with something that takes a normal place 2 hours to fix, it will take them at least double that and they charge way too much ($75 an hour). Overall very frustrated with Motorbikes Plus and they will never get my business again. I would not recommend bringing your bike here in the future because they will just make you frustrated and do average to below average work.

Bryan Johnson

Motorbike Plus is the best. They have more parts in stock than anyone and if they dont have what you need chances are they can get it the next day. The guys who work the floor are awesome. People who complain about poor customer service must be the pampered type... Every time Ive been in they get me what I need and back on my bike.

Chris Luginbuhl

These guys dropped what they were doing to sort out an electrical issue on my bike on the spot. I didnt buy it from them, and I dont even live in the country. Three people got involved and they charged me TWO DOLLARS for the part and sent me on my way with a big smile and a happy heart. Absolute gems.

Spencer Watkins

Did great work in getting my 1986 Honda CB700S back in inspect-able order. Quick turnaround when ordering parts and well worth the extra few bucks youll pay over going to bikebandit or amazon. Great staff, great service; just wish they were open on Mondays!

Larry Newman

Great service, very knowledgeable, helpful...get the job done right! Worked on a 1989 HONDA CH250 Scooter forme until I sold it, now work on my 1982 Yamaha XV500 Virago motorcycle.

Dale Delisle

Had work done on my bike and four wheeler. Always timely professional and never had any issues with work. Will continue to go for service and recommend to others.

A Private User

Great service. I buy parts from them and have had some service done. (I do my own). Any way always very nice and Helpful. Never been disapointed.

Grant Turpin

Super helpful getting an old bike back up to speed. Really nice guys and fixed my helmet for free, which I appreciated.

Dan Fraser

These guys know there stuff. Very professional shop with good service and selection.

Patrick Taylor

Went on website and everything was sold or call for price. Useless.

keith normand

Great place to buy a bike. The guys are great

russell williams

Awesome people grateful service