Category: | Cell Phone Store |
Address: | 310 Daniel Webster Hwy, Nashua, NH 03060, USA |
Phone: | +1 617-412-7989 |
Site: | cellairis.com |
Rating: | 2 |
Working: | 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 11AM–7PM |
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Gloria
My iPads screen was broken, and I tried to have it fixed by Ali and Mourad at a kiosk. This was the worst experience I have ever had. First, after trying to replace the screen three times, they scratched the LCD screen, which had originally not been scratched upon my breaking it (we consulted with another kiosk). Moreover, they were generally not helpful and downright rude. When we questioned them on what had happened, they refused to acknowledge us and conversed with other customers about how "obnoxious" we were. Thanks to them, I now have $600 dollars down the drain. Finally, they STEAL HOME BUTTONS. When we went to retrieve our iPad and attempt to bring it to another kiosk, my friend noticed that the home button was missing. When he asked them to return it, my friend noticed that that button was one out of a pile of other home buttons that they had purportedly stolen and kept. I WOULD NOT RECOMMEND this to anyone. Not only was this a waste of my time and money, it was also incredibly exhausting to have to deal with such rude, condescending people. I am giving this one star because it is the lowest rating; if I had my choice, I would not give any.
ME
Melanie exdee
PSA: YOU CAN NOT GET A REFUND. My i phone 6s was cracked, but still worked perfectly fine. After getting it fixed, the FPS seemed to lower (which means my phone looked slower), and my phone screen was dimmer. This was an obvious bummer, but then my Touch ID stopped working. I use that every day and its the most convenient thing in the world for me. Later on, I asked the worker about it and he had the audacity to say it was MY fault beforehand! He said I should get that fixed because its an internal issue which ticked me off even more. The quality on your phone will go down as well. Not worth it guys, but my phone does work and the screen looks fine. Its aesthetically pleasing, but not so pleasing when you open your phone. Its not that bad if you dont mind losing these features. Im a photographer and do a lot of video projects so this hurts me :(
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Tiffany
Terrible... please please do not come to the Nashua branch of cellairis and do not see Ali and Mourad. These guys DO NOT know what they are doing. I had a surface crack on my device which was otherwise working perfectly. When I came back to get my device, they told me they were unable to fix it. They forced us out with a nonfunctional iPad. We brought it to the We Fix booth next door to get the job done, and they told us that there were additional multiple scratches on the LCD screen. Save yourself the time, energy, stress, and anger by NOT COMING HERE.
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Laura Cullity
I purchased a phone cover ( one that closes) less than two weeks ago from this place. My old one was from Walmart it has lasted forever as its in my purse. Well the case from these people started to rip and tear. I went in this morning to see if they would replace it as I paid 30 for it and its less than two weeks old. The guy told me no but I could buy another one for a discount of 20.00!! I said no way would I pay for another one that would be 50.00. Safe to say I will never go back and not recommend them!
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Unhappy Customer
Unbelievably poor service and worst consumer experience possible. DO NOT shop here. Went to replace broken iPad glass. Fixed by Ali and Mourad at a kiosk. Replaced glass and handed it back to me. Did not function. Did not register a tap. Really. Then...proceeded to tell me it was "my fault", and would not cover their ridiculously inept workmanship. Wow. Really? Caveat emptor of the worst degree.
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Dave B
Called to get an estimate for repair. Guy quoted me a price that was more expensive than to replace the phone. Explained it was just the glass not the screen itself. He told me it cant be done, it is all one piece. Told him I know for a fact that isnt true and he hung up on me.
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Bayram Isgandarov
Good service, good costumer service. Ali is awesome
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ZeeBicon
Great guys with great service! Thanks to Ali
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Steve Meserve
Will not work on a galaxy grand prime
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Shraddheya Pathak
Good service!