Category: | Pet Supply Store |
Address: | 3892 Mayberry Dr, Reno, NV 89519, USA |
Phone: | +1 775-787-3647 |
Site: | healthytails.com |
Rating: | 4.5 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5PM |
MA
Matthew Embrey
I love the friendly atmosphere and helpful people. I used to go to Scraps, but they were always hoity-toity at the northwest location about what they thought I knew and what they knew about nutrition and pet products. (I have an wildlife ecology and conservation degree, Im no Thomas Schoener but I still know more than they apparently do about animal nutrition) Plus someone there has a dog that continuously barks. Im sure its very friendly but I dont think its appropriate for an associate to bring in their pet, just to show it off to the customers-who invariably get annoyed by it any way... The first time I went into Healthy Tails the energy and vibrancy really set it apart from every other pet store I have been to in Reno/Sparks. I like that you dont really need to worry about the quality of the products they carry-Although I have seen some instances of them recommending food that is too rich for certain breeds of food... And ya the prices are Mom and Pap store equivalents, but I would also much rather see a small local business than a huge profit minded corporation, so I am happy to pay the dollar or two extra. Plus my dog loves to go in and pick out a yummy treat from the assorted bulk treat section. Seriously loves it!
EL
Elizabeth Jenkins
I love this place! They are so helpful and they really know so much. They always carry the heavy dog food to my car, give me samples for my dog to try so I dont have to open a big bag of food my dog hates, and they dont make me feel guilty for not buying the best possible food for my dog. Sorry, a girls gotta live! They are just the best people and they keep track of what I bought because I ALWAYS forget what I buy. This last time I went in I was going to buy the same old food I always buy but they took the time to listen to what I wanted and helped me pick a new food. I bought a bag of the Now brand food but they gave me a sample of it so my dog could try it out before opening it up. Of course he loved it. I was sure I would be spending more on food here than online but its actually very close if not cheaper for the things Ive purchased. That practically never happens. I love this place. Im loyal for sure!
PA
Pamella Rivenbark
this review is about the website only. it doesnt list anything regarding products they sell, specifically food for cats or dogs. since it is past store hours, i went online to research the products they sell for cats. there is nothing there...nothing...not even for dogs. i have shopped at the store before and liked it, but DISLIKE the online site -- it really serves no purpose, especially if your trying to prepare a list of products to go in and purchase. it makes me want to go elsewhere to search for the specific things i am looking to purchase. the only way to find it out is to wait until tomorrow to call the store and then spend a significant amount of time on the phone regarding products. websites are for searching for what you need or want, and you cannot use their site to do so. again, this rating is solely for the online site.
GA
Gayle Farley
I just want to say that I met a very nice young man by the name of Dolan Petersen that helped me out when I was there looking for a coat for my little man, Gunner. He was so helpful and so polite that I just had to tell you that because of this kid, I will definitely be a loyal customer of yours and will tell my friends.. And this isnt written by someone that is related to him or had ever met him before I came into your store. You have a great employee and that is hard to find these days. See you soon!!! Gayle Farley
A
A Private User
Great people and good products. The owner gives back to the community. Healthy Tails carries a variety of products and the staff is knowlegable about what they sell. They are always helpful without being pushy. I drive across town to buy dog food from them.
CA
Caitlin Davis
This is my dogs favorite place in Reno! The have a lot of dog food and treat options that arent full of filler and by-products. They definitely take great care in selecting the food, treat, toys they sell to their customers.
RO
Roger Holmes
DOGGY NAIL TRIM Called for appointment first In and out nail trim. $15 I do have my dog on file at Kreature Komforts-streamlined visit. Happy customer.
BR
Brad Johnson
The only place we buy food for our dog. The staff is universally nice and helpful. The best.