Walmart Supercenter

Reviews 3

DA

David Reed

Im NOT an easy customer to satisfy. I expect Customer Service Associates to know more than I do about the products and services they offer. Yes, they should be familiar with where things are, but additionally, what theyre used for and in some cases, how to use it. Since Nov 25th, 2015 Ive had several occasions to shop at this location and be served, or assisted if you will, by a few of the most pleasant people, who know their jobs, and do them very well. I should not and will not name them here, but they exemplify the description "professional." Associates who can & will "show AND tell" how to use cooking utensils, tools, computers, outdoor gear, smartphones and which carriers plan fits MY needs, home improvement ideas, why this or that TV, suggest cooking ideas, or tips to maximize storage in a minimum of space. These are the folks who earned my respect, and why I return here to shop. They served my needs as a buyer wanting data in several ways, gave their attention to what I said AND what I meant in a pleasant, willing, congenial manner. They flattered without being offensive, were friendly without being phony, and fun without being silly or inappropriate. They increased the value of my purchases, making themselves stand head & shoulders above the mediocre "placeholders" that many, so-called "retail associates" are content to be. They pleased this picky old man, and they benefitted for that in several ways; 1) I expressed my thanks & appreciation so there was no doubt I am pleased. 2) With more than 47 years of customer service experience in several different occupations and businesses of my own, Ill often share a tip or suggestion in a friendly manner, especially to those who seem receptive. My reason is to help them become even better, or in some cases, simply more polished, or professional in their manner as they pursue their careers. The ones that seem to appreciate the advice most, are almost always the same type of person; Self-motivated, hard-working, ambitious, but usually humble person, who is always learning new things, growing as a person, striving to improve themselves, trying to live up to their OWN expectations of themselves, and their unique vision of what makes a professional. 3) Once Im completed my purchase, at the very least, Ill locate their Dept. Mgr., if not the Store Mgr., to share my impressions and opinions with them about my experience with their employee. This pays benefits to several people in various ways, turning a simple, mundane task, namely shopping, into a rewarding experience for three people, at the very least; a) The employee, who did the work, and deserves to be recognized for that; b) The Mgr., who quite likely trained them, gets recognized, twice. Once, just for doing his job well, and secobd, for wisely investing time and effort in a person who exhibits potential and initiative, thereby producing a good ROI, "return on investment." c) The "picky, old man," who had so many questions, and "what if?" scenarios, and wanted to know so many details. IM the one who had all the fun.l planned it that way. I knew what I was planning to do, IF things went the way I hoped. The plan is always the same and very simple; Use a normal, everyday situation as an opportunity to help someone ELSE benefit from the combination experience & knowledge gained during your life. Keeping it to yourself is just plain selfish. Especially so if what you share empowers that person to also advance, like you have. Whether its professional, financial, personal, or spiritual, improving their quality of life, may produce the additional benefit of doing the same for family, friends, and other people they affect in their own lives. You might be retired, but youre still here. Do what youre uniquely qualified to do. Share the lessons of and what life teaches. Do something worthwhile and enjoy it! Pay it Forward.

JA

jake henderson

BEFORE HAVING VEHICLE SERVICED HERE PLEASE READ! I worked for them for six months and did very good work. At first I thought they were a good place to work for, but at Walmart youre expendable. I was the best automotive tech they had, I went above and beyond the call of duty, but as soon as it started it ended. At first they tried to force me to quit. They wouldnt let me clock on but I wasnt fired. Well eventually they fired me. They have come up with 3 different reasons they seem to change every time I check. They contested my unemployment, and lied about every aspect of what happened. But let me get away from my work experience and fill you in on what happens when you pay for your car to be serviced. If its an oil change go somewhere else. Not only do they have very inexperienced techs and constantly make mistakes that can ruin your car, but when something of that sort happens they sweep it under the rug and deny deny deny. Ive seen it time and again. When they change your oil they dont even drain it because theyve stripped out to many drain pans due to incompetence. Instead they suck the oil out the dipstick tube with a pump. Now they will tell you this is good, but its bad. It almost never gets all the old oil out so if you pay for five qts you may only get three, and you drive out of there with dirty oil. As far as everything else is concerned consider the oil changes. If they cant do that right imagine what they may do when they change your tires or battery. I wont even get into their poor service. In short my advice is to never work for them and never ever get your car worked on there. They dont care or have one shred of concern for your vehicle or your life, just in covering their own ass whenever they mess up.

TI

Tiffany Rogers

Went into this Walmart in the evening time when they were starting to bring out the stock. One of the guys working there was bringing a huge pallet jack of merchandise down an isle, when he turned the pallet clipped the end cap of lipstick and knocked it completely down. Their were 3 supervisors who were by lawn and garden who heard it knock down. Instead of helping this young man the lady supervisor stood there and shook her head then went back to talking to the two other gentleman who were supervisors. None of them rushed down to help him they just walked normal while this young man was trying to get everything picked up.He was embarrassed and not only that but their were a ton of customers around when it happened. When they finally got up to him the lady says to another employee can u help him or something in her rude tone of voice and they watched for a bit then continued on walking around. The lady noticed me watching her and asked can I help you and I said no but Im sure ur employee could use ur help and she said that is what they are here for. To work. I was like wow! It literally amazed me that she was mad at him and would not get on her hands and knees to help him pick up lipstick that ne customer could have fell on. All I know is if this is how retail is and managers think they are above hourly employees they are mistaken. Those 2 guys and her are the laziest mangerssupervisors I have ever seen. I hope one day they realize that treating people that way will get u no where. I couldnt believe she said thats what he is here for and refused to help him. Being his superiors u would think they would get their butt down their and help out. But nope not a one of them did. Pure laziness.