Category: | Department Store |
Address: | 15560 Pilot Knob Rd, Apple Valley, MN 55124, USA |
Phone: | +1 952-236-3165 |
Site: | target.com |
Rating: | 4.2 |
Working: | 7AM–11PM 7AM–11PM 7AM–11PM 7AM–11PM 7AM–11PM 7AM–11PM 7AM–11PM |
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Travis Witt
My wife has had issues with their customer service for some time. In my case, I went to pick up an online order and instead of walking back to get my purchase, they cancelled my order instead which resulted in me being out money. While at the store I asked to speak to a manager, they refused to get a manager and kept telling me since I ordered it online I HAD to call their online number. As you may have guessed, after over a hour long call, I was told I HAD to speak to the store manager. Its what happened next that had me furious. Mistakes happen, its human nature, but its how we resolve mistakes that differentiates good businesses from poor. While speaking to Tamaria (the LOD) Im explaining my concern to her in which the whole time shes talking to other people while Im trying to talk to her. It doesnt make someone feel like theyre being listened to when the whole time their speaking they hear the other person saying "put it over there, ring them up over here, bring it over here and Ill take care of it" etc. Very poor customer service. She then told me if came in within one hour she would give me a gift card. When my wife went in to get the gift card, Tamaria had then told her it was completely our fault and they (Target) did nothing wrong. She ended up giving her the gift card, but my wife left extremely unpleased. After this experience I will never shop at this Target again!
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Selena Hayslett
This Target is always busy. There are never enough cashiers. Lines 3 and 4 deep before they will open up a lane. They try to send people with almost full carts to the self check out lane by saying there is no limit. Also forget about trying to grocery shop on a Sunday because they run out of staple items. As annoyed as I get when I go there it was convenient. Today was the final straw. I tried to buy two items and they rang up different than the sticker on the shelf. A lady names Teresa came over and scanned them and told me the price in the scanner. She never went back to the shelf to check the sticker or anything. She just said the price is what her scanner said. Let me also add last year I ordered an item online for store pick up. It was a large item and the man at guest services pull a bag out of the trash to put my item in and then handed me my purchase. Real classy! Needless to say I did not buy the items and will be grocery shopping at HYVEE from now on. Im so over this store.
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Tiffany Eischens
Usually I get great service but after tonight and working with the rudest cashier I changed my mind. I understand when using the 10 item express lane I should count the items in my basket. Ive never had a problem before. Tonight the short blonde haired chick looks around as she was ringing me in, nobody around, quiet time, but tells me that the self checkout was open. I agreed but didnt feel like using it. Then she tells me Im over my 10 items. I apologized saying I should have counted my basket (basket, key word). Then before she gives me my receipt she walks over to talk to a coworker as I stare at my receipt ready to grab it myself. She came back and I left, later looking at how many items I had.. 11! I had 11 items and got crappy service about being over by a few!?
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Rick Forsgren
Never enough checkers! Last visit they didnt have ANY of the express lanes open (see my pics). This was a weekday evening. Store content and inventory is always the bare minimum. Never anyone around to answer your questions. Go somewhere else. I suggest HyVee for groceries and deli. WAY better service and selection.
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Nicholas Bruer
The selections of items I go to target for (paper/office stuffs, detergents, body cleansers, etc) has been limited. I like to purchase the "cleanest" product, and Target had not been able to provide. Service is good, check out is usually quick and the customer service center folks have been good as well.
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Jake Nelson
The Apple Valley South Target is one of the better ones in the area, but quite a bit lower-traffic than others, making it a great one to find things that have sold out elsewhere. Its also laid out similarly to my usual store in Burnsville, making it easier to navigate than some with different floorplans.
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Darrell Saffle
Your grocery section has gone down hill !!!!!! Lately the shelves have been empty so I had to go to another store. Hope you wake-up, I and others are surely be going else where,like Hi Vee. Also since Target sold there Pharmacy, that has created even more issues. Good luck down the road.
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Taylor
Never enough checkouts open at this location, and its only getting busier with all the new construction. Right before restocking day, the shelves look like an apocalypse is about to happen. But they generally do have everything I need, and I like the layout better than the cedar store.
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Amanda Naumann
I just had the worst experience in the minute clinic. I have never been treated so rudely by a health care provider. She was condescending and when I voiced how I felt she didnt stop. I will no longer use these clinics since they have changed over to CVS it has been awful.
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Anthony Whittington
Its Target. It has got the basics, but dont expect a diverse selection of any one type of anything. Youd need to go to a more expansive, dedicated grocery, clothing, etc store to find for that. What it does have is good quality at reasonable prices with helpful staff.
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Scott Blumell
I just moved near this Target from Hawaii. None of the Targets in Hawaii were as nice as this one or had the selection of goods available. I havent had a long line at check out yet, so when Im going in for just one item I can get in and out really fast.
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Sakaki Chrono
Target seems to be better in terms of updating less popular items. They also have a Starbucks and Pizza Hut there which I like. The layout is a bit confusing. But, thats about it. It is also more expensive to buy things there then at Wal-Mart.
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Logan Paquin
I have always supported Target and it is still my go-to for many things. However, the new HyVee across the street is definitely a better stop for groceries. Targets clothing seems to be improving in quality which is great.
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ジョジ
This Target is relatively new. I like how clean and well kept they are. The staff is professional and they stand in front of the checkout lines waiting for you to come by when its not busy. Overall a good experience.
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Viktoria Steinmueller
My favorite target. There is a guy who work in the produce dept. I had asked about a product coming in a bag. 2 weeks later he remembered me and brought me a bag of sweet potatoes. Customer service at its best
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Cindy Goerndt
Good 1-stop for all place. Produce is fairly fresh - call ahead to find out the day the trucks arrive and produce is restocked if you want fresh. I use my Target card and Cartwheel app to save even more $$.
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Shad Larson
My daughter walked into a shelve and cut her face open at this Target. We had to go the urgent care. Target refused to pay our 300.00 dollar doctor bill because they felt it was her fault it happened.