Category: | Furniture Store |
Address: | 200 N 291 Hwy, Liberty, MO 64068, USA |
Phone: | +1 816-781-8002 |
Site: | crowleyfurniture.com |
Rating: | 4.1 |
Working: | 10AM–5PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM 12–5PM |
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Andrea Rudolph Miller
I had the pleasure of working with Teresa Elmore. I walked into the Store and within a minute she said hello and what can I help you with today. I told her I was looking for a sectional and would probably have to custom order it. She helped me all the way through. Teresa was super patient and made many suggestions on fit, style, seating, fabric etc. I spent three hours with her on a Thursday evening. I closed out the store and took fabric samples home. The next day I couldnt bring the samples back and she checked in with me each day that I had them checked out asking when it would be convenient to return them. When I finally had the time to return them IT WAS HER DAY OFF. Three days after my first experience with Crowley Furniture. So Teresa came in on a Sunday afternoon and helped me, my husband and four kids select our sofa. She was amazlingly helpful. There is something to be said about helping the customer. Great Job Teresa!! If you want good customer service Go See Teresa at the Liberty location. Andrea, Kansas City, Mo
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Brian Rabineau
A mixed bag. They have a fantastic selection, and much easier to navigate than the massive box stores that almost have TOO much. Youll find what you want here. The tradeoff is that the eagerness to sell sometimes results in a lurking salesperson, particularly if you linger at a particular piece for over a minute or two. Thats great if you have questions, but a little too much interaction if you just want to browse. Expect to wait. While they carry some inventory in their local warehouse, its not as massive (obviously) as some of their competitors. So, you may have to plan 6-8 weeks out. Not a big deal, unless you have to have something immediately.
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Seth Piers
Yesterday my wife and I went to Crowley to purchase bedroom and was horrified at our experience at Crowley. Not only did no sales associate offer to help us, we ended up having to find someone to help us which took about 20 minutes. After that, we ended up speaking to the manager of the store who wouldnt give us two minutes of his time and was incredibly rude. He threw a customer service card at us and told us we could call the number and get our issues "figured out." Needless to say, my wife and I ended up going to Nebraska Furniture Mart.
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levi409
We already had picked out online but wanted to come in and see the furniture. You didnt have the model or the color but that was ok. John was more than helpful and was an excellent representative for Crowleys furniture and the company should be proud. I work with many vendors and we all know customer service is a lost concept. Thanks for your help and happy to purchase from Crowleys Furniture. tk
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Lisa Kay
Ordered our furniture back in November didnt get the final pieces until the first week of April. Bolts were loose on the dining chairs and the table isnt level. Recliner we purchased doesnt seem at all like the one we saw on the showroom floor. Many delivery issues and miscommunications and its been nothing but headaches. Dont buy your furniture there!!!
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Jessica Stephenson
Betsy was our sales person and she did a phenomenal job on getting something we liked! She also helped us pick fabric and even let us take samples home to see how it would look! So for we have purchased a bed and living room furniture from her and will continue to buy from her and Crowley! Exceptional quality with friendly staff!!
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C Price
Crowley Furniture is such a wonderful company owned by warm family. John at the Liberty store was so patient and answered all my questions. I have been in the store many times, and John never pushed. Today he was so helpful as I found the pieces of furniture I wanted to buy. I will be back. Thank you, John!
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Cody Bryant
Very helpful and low pressure sales team. I had a wild 5 year old with me and they were great with her even though she was all over place! Theresa was great I told her what I was looking for and she helped pick what I needed at price that didnt break the bank. Will be back for next furniture purchase!
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Charlene Carter
I was greeted promptly when I walked into your Liberty store. Betsy Lane was extremely pleasant and helpful in my decision to purchase my very first bedroom suit. My delivery date hasnt come yet, but if it is anything like my service in store, Im sure it will be nothing less than fantastic. Thank you.
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Nick Eggleston
The saleslady we dealt with was friendly and informative but never pushy. We spent an hour and a half at a big box furniture store earlier this week and left with nothing but a headache. The selection here was so much better as were the prices. Thoroughly impressed and will definitely be back!
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Leslie Thompson
Sandy was extremely helpful and knowledgeable. We ended up buying 2 rooms of furniture, mostly due to her great service. The store had an excellent selection at a number of price points. I have looked at a number of furniture stores recently but this is the one Ill come back to.
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Alex Neely
I purchased a table and chairs from Crowleys in Liberty. The sales staff was great. The selection was good. And I was so impressed with the delivery service. They were prompt, courteous and knowledgeable. A great place to buy furniture.
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Kathleen Quinn
Gregory was wonderful to work with. He helped us with all of our questions and decisions so that we made the best possible choices that will work the best for us. Were very happy with our purchase. Gregory made our buying experience a pleasure!
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Katie Orr
As always, I was pleased with the quality of furniture as well as the customer service at Crowley Furniture. The salesman I worked with today actually remembered me from last years purchase! Crowley Furniture is my #1 choice!
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Marge Buckner
I would highly recommend Crowley Furniture if you are interested in new furniture for your home. They have a large selection of anything you might want and the staff is courteous and helpful in finding just what you need.
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Candy McClain
Wonderful as always. Have shopped at Crowley furniture since 1979. Always highest quality service and furniture. John Griffin has always been my favorite person to deal with but all the staff are excellent!
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Jesse Moore
We loved the couch we bought there. The first time we went in we werent impressed by the ladies attitude that stalked us through the store. The man that helped us on our second visit was way better.
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Tom Highland
Sandy Nichols was very helpful and knowledgeable in helping us with our purchase. Your store has a very gorgeous selection of high quality furniture.
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WENDY SHIPLEY
I was very happy with the help I received when purchasing my Living Room furniture. I will return for other items in the very earn future.
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J.M. Powers
Great selection between all 3 stores. Prices are in line with NFM and you get more of a personal service since its a family owned store.
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Stephanie Magin
Lovely shopping here. First time in my life I ever special-ordered a piece of furniture. Lisa was great.....awesome customer service
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Chris Hibbs
Everyone was so helpful and made sure we got just what we wanted! Thank you for making this fun with your "pop the balloon" promo!
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April
Lots to chose from. Theresa was GREAT! She helped me measure just about every sofa there to make sure I got one that fit my space.