Genuine Maytag Home Appliance

Category:	Appliance Store
Address:	3938 Vogel Rd, Arnold, MO 63010, USA
Phone:	+1 636-282-1700
Rating:	4.3
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–5PM 10AM–5PM

Location

Photos 3

Reviews 7

Jacaou Veloce

Worst experience I have ever had with a large purchase. Previously bought a fridge from these guys. No issues there. So decided to repeat my business and bought a dishwasher. They did not have it in stock. Attempted a delivery the next week. Installers came and unhooked the old unit, but discovered the new Maytag was damaged. Was told theyd order a replacement and be in on Thur. Installers left us without running water. I had to cap off the supply line to the dishwasher. Thur comes and we are told the delivery would be late afternoon and they couldnt deliver it until the following week. Informed of my dislike as we are going on 2 weeks since purchase. Then was offered to deliver on Saturday. Installer comes Saturday while Im at work so my wife is only there. Installs the new Maytag but twists the copper hot water pipe and it begins to leak. Does not offer to fix it and tells her to turn off the water to the house so she can have it fixed! Again left without water and now a busted pipe. $183 to have a plumber come fix his mistake on a Sunday. We had two more appliances to purchase from them in the future. Not a chance now. Plenty of places to buy appliances. Suggest you look elsewhere.

Tom Ahrens

Bought a fridge back in 2010 and it was a great experience. So when my wife said she had it with our old washer I thought of Genuine Appliance. Checked prices online at all the BIG BOX stores and ran to Genuine Appliance. They showed my wife the differences between top and front loaders and explained "HE" detergents. Within about 90 mins we bought a new washer and dryer for a very good price. This was the Thurs before Memorial day and they delivered the following Wed. Momma happy so Im happy. Family owned and family friendly. Thanks John and Brian for another good experience. Will return when another appliance bites the dust.

Jen Lacey

Highly recommend! The technician was very efficient and the cost was very reasonable. We were going to go through the technicians that Maytag recommended for our fairly basic repair and it was going to be about 3x as much as Genuine Maytag charged us. Ill also note that our issue was believed to just be a latch replacement, but the technician ended up having to also fix the mount on our dishwasher once he put in the new latch and it still wasnt working correctly. He was quickly able to diagnose what the additional issue was and fixed it in a snap.

Andy Colberg

Very nice and knowledgeable staff. Great prices, great selection, and I think its wonderful the store is locally owned and operated. Always nice to work with the local community.

PerryThepluse -awesome videos

Impressive customer service and friendliness. Very knowledgeable and extremely fast delivery and service. I will call on them again when I need something and you should too.

Fred Krieg

Excellent prices, excellent service! Honest, friendly and knowledgeable! Highly recommend!

Sean Mckinnon

Did a great job!