NAPA Auto Parts - Genuine Parts Company

Reviews 6

DA

David Palmateer

I purchased rotors and pads for all 4 corners of my car. The front rotors were the wrong part. I took them back and was told they didnt have the correct part but NAPA on 51 did. I went there and exchanged the rotors. I measured 1 of the rotors and told Danny (assistant manager) that is was a 1/4" too big. He insisted it was correct. Of course it was too big, but the 2nd rotor was the correct one. I took the wrong part back to NAPA on 51. Danny said he gave me the wrong part...just like i said. And he didnt have another, but NAPA in Olive Branch has 2. I told him they sent me here. He called and NAPA in Olive Branch said yes they have 2. I asked Danny if he could maybe discount the parts for all my trouble, he said no. I go BACK to Olive Branch and low and behold Danny gave them the wrong part number. I asked at Olive Branch NAPA if they could discount the parts. I was told they would take care of me next time. I proceeded to get a refund on the last rotor and told him there wouldnt be a next time. I went to Advance Auto and got the correct rotor the 1st try.

---

MI

Michael Ezell

Napa can always have the parts I need when I need them. Also if they dont have it in the store they get it in less then 24hrs. Napa is the most professional of all the major parts stores. They truly have the answers and know their parts. No one does parts better then Napa. Plus they match prices of competitors.

---

DA

Dan B

Typically a better quality of replacement parts than other national chain auto parts stores. The staff is courteous and helpful.

---

RO

robert furniss

Great people and know what they are doing.

---

DA

David Windham

Rickey and the staff are very helpful.

---

EU

eugene tartera

Good people

---

---