Posh Bridal Couture

Reviews 3

CA

cari c

Posh Bridal consultant points out the dress I bought at Wedding Fair in front of my fiancé. Malicious or lack of judgment? Last weekend I had an appointment with Megan at Posh to try on dresses and fell in love with one at Posh but was told it was $3,400 after discount, this was over my budget. As many of you know Posh does not put price tags on its dresses. Posh simply figures out your budget, tells you about a same day discount and then quotes the “sale” price. Not once could Megan tell me what the suggested retail price was, she just came up with a number that was over my price point and said it was discounted down to $3,400.00. Since this was the first place I had tried on dresses in the Twin Cities I had a few more places I wanted to check out that afternoon. I also had a gut feeling I was going to find the dress at another location for a better price. We left Posh that day and found the same dress at The Wedding Shoppe which had a price tag around $3,500, I can’t remember to be exact. The gal at The Wedding Shoppe offered a true 15% discount off the price tag which brought the dress to something like $3,086.00, I then purchased the dress on the spot. I then received an email from Megan who works at Posh about an update about the dress I had tried on at Posh. I kindly emailed her back stating I found the dress at a different shop for less. Fast forward to this past weekend at the Twin Cities Wedding Fair. I went with my fiancé as we need to get some information on décor for our venue and I wanted to look at some vendors for wedding shoes and accessories. We stopped by the Posh booth as I saw they had some shoes and jewelry on display, and they also had the dress I bought from The Wedding Shoppe on display as well. I was speaking with one of the Posh consultants about shoes and Megan jumped into the conversation and pointed out the dress I bought right in front of my fiancé. I had told her “NO” several times with the look of terror on my face. Who points out the dress and says this is the dress you bought right? The gal I was having a conversation with clearly saw the look on my face and it took a 3rd gal from the Posh Rack side to pull Megan away. One can only assume Megan was upset I didn’t buy the dress from her so what a great way to ruin the surprise. I can only think she did this to be malicious, and I walked away from the booth in tears as my dress had been revealed. Once we arrived home I sent an email to the owner of Posh stating the concern I had at the Wedding Fair. The owner Marie, emailed me back stating she was sorry this happened, but I shouldn’t have brought my fiancé near the dress and Megan didn’t mean to do this as she didn’t know I was with my fiancé. Marie gave no sympathy as I didn’t purchase the dress from her store. I stated to Marie I was actually looking to purchases shoes and accessories from Posh hence why I was at their booth. I was hoping Marie would offer the following: a sincere apology which would have been nice if she actually called me verse the email I got, an action item to further discuss with her employees best business practices in the bridal industry, and lastly an offer to come to her store for an appointment to try on shoes and accessories with an offer some sort of discount if I picked an item to purchase. If you’re looking for customer service and someone who stands behind their brand please look elsewhere.

MA

MaryEllen Columbus

I would not recommend Posh and would suggest researching other places when looking for your wedding dress, bridesmaid dresses and accessories. Honestly, I wish I would have bought my dress at The Wedding Shoppe instead since they have better pricing on the same dresses and a much more professional, sincere and helpful staff. I was also told that since I was a "Posh Bride" I would get a great discount on my bridesmaids dresses, but when I compared the price of the dresses I wanted with Posh (they charged $192) with the Wedding Shoppe (they charged $135) was much cheaper. The person at the Posh store told me they could get close to the Wedding Shoppe price if I did all of these things to be eligible for these random discounts, like coming into the store, purchasing all of the dresses on the same day, but I would need all the measurements, etc., but it still ended up being $20 more per dress and they were unwilling to price match. At the Wedding Shoppe, I didnt have to go in or do anything special to get the better pricing, they set everything up and my bridesmaids were able to either come in or call in their measurements at their convenience. They even sent me a handwritten card thanking me for choosing them, something I never received from Posh. I ended up ordering my veil and groomsmen ties through the Wedding Shoppe too, which were cheaper to order through the Wedding Shoppe and they made it super easy to do. Lastly, when I went in to pick up my dress, I waited 45 minutes past my scheduled appointment time and in that time nobody even acknowledge me sitting and waiting nor apologized for the wait when I was finally helped. When I asked to try on veils the person helping me said that most of them were downstairs and asked if I wanted her to get them. I ended up saying no because she made it seem like it was such an inconvenience. I had also ordered extra fabric from my dress that I wanted to use to make ties and use for other wedding items. When I went in to pick up my dress they told me that the fabric was not in yet and they were unsure when it would be in. I ended up getting it right before the wedding and they never offered to have it shipped to me, instead I had to make an extra trip out there to pick it up and never received an apology for the inconvenience.

AN

Angie Giergielewicz

I had an extremely frustrating experience with Posh Bridal Couture. This was the first place I went to try on dresses after getting engaged. I live 3.5 hours away so this was quite the trip. The whole time I was at my appointment I felt very rushed. I only got to try on 3-4 dresses and the whole time I felt pressured to decide. Again, this was my first time trying on dresses. I did find an amazing dress that I absolutely love still. However, when making arrangements to pick up my dress, they were less then willing to work with me. I received about 15 messages to come and get my dress. I had been in contact with multiple people in regards to setting up a date to pick up my dress. When I purchased the dress, they knew where I lived and that it was quite a distance away. Nobody informed me that they do not allow you to pick up your dress on a weekend. This is something that NEEDS to be communicated to out of town brides as I have a full time job and a part-time job as well. When I explained my situation the consultant on the phone said she would have to ask the owner if they could allow me to pick up on a weekend. While waiting for the call back with the answer I received an obnoxious amount of phone calls asking me to pick up my dress. I finally called back and politely asked for them to stop calling until they had an answer to the original question that I was still waiting to hear about from two weeks prior. In the end, I did get the apt for a Saturday to pick up my dress. After driving 3.5 hours again to pick up the dress I was hoping to look at accessories, which they should want to sell to me always right? Wrong! I was rushed out of the apt. so quick my head was spinning. They told me if I wanted to take a look at their accessories I would have to make an accessory apt. Are you serious!?? I just spent a ton of money on my dress with them and they cant allow me 10 minutes to look at the accessories that go with the style of my dress? I couldnt believe after the terrible time I had trying to even set up the appointment that I was treated this poorly again. I would NOT recommend this shop to any other brides! They are just looking for your money and dont care about their customers feeling special on such a big day!