AutoZone

Category:	Auto Parts Store
Address:	1503 17th Ave E, Shakopee, MN 55379, USA
Phone:	+1 952-233-0620
Site:	autozone.com
Rating:	3.7
Working:	7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 8:30AM–9PM

Location

Photos 28

Reviews 37

guyfrom minnesotaUSA

I purchased automotive paint and materials at the shakopee mn store. They gave me the wrong paint, it was Richard Petty Blue. My painter showed me the car, so we went back to get a refund or the correct paint. It was a major hassle and I was over charged, the correct paint I needed costed less then what I paid. I never got a refund for the difference. The guys at the counter really think they know it all. Guess what buddies? You Dont. I only went to this store because the guy who painted my car is local and he uses them. I wanted to use Welles, I knew these guys were bad news. Dont buy paint here! Beware!!!

Tony Scheller

Ask for a manager and youll get the right part. Managed here for a year and a half. Extremely high turn over rate, went through probly 30 employees in a year; therefore the part time no experience workers are poorly trained and have literally no idea what theyre selling, a few employees dont even have cars!! The company more cares that they have good customer service and can ring you up. Workers are usually stressed so double check youre getting the right part! Dont blame the store blame the company! If you have any problems call the district manager and he will make sure you are taken care of.

Zeke Domowski

Terrible experience when buying a wind shield wiper motor and they only called one to tell me it came in. They never told me it would be sent back to another page if I didnt get it in a week. So when I showed up it wasnt there. I had to wait for it to come back and pick it up again. When I did pick it up the employees didnt know how to ring up the core I was turning in and turned out to be a hassle.

Casey Sanders

The employees here are helpful when it comes to choosing specific brands based on their experience, but for more technical things you may have to ask your mechanic or car-obsessed friend. That aside, I have never run into an issue here and would recommend going to this store for auto parts!

Brian Viengthong

Customer Service here is awesome! They are always seeking to assist you whether it is locating a part or having a check engine light checked out. Other automotive parts store has you do it yourself. Highly recommend coming here when it comes to self service before going to a major mechanic.

Cheshire Hillner

When every I go there they give me the wrong parts and I was just on the phone a person that was very rude and when I asked for him to repeat back the parts to make sure they got them right they got offended and hung up on me.

Sean DuTremaine

Kyle American Horse is very helpful. He is well versed in commercial/residential parts and auto repairs. He can walk you through anything. He should be store manager. Ask for Kyle. Or in his absence, Tony.

David Swymeler

Excellent customer service! If they dont have part/special tool, etc. They will track it down and have it delivered from other store!! Dudes give proper advice, however ladies are " more show then know"

Matt Hudson

Generally my go to spot for years... One issue is the store hours say open til 10pm Wed. Its 9:10pm.Even tho its night before thanks giving. This is the time I need them the most.... And Im SOL.

Bernie McVey

Free code reading (tells you why your idiot light is on) and they usually have the parts to remedy the situation. Not all staff can tell you where the part they sold you goes, -1 star for that.

Travis Weiss

Excellent customer service. People are always helpful and pleasant to see. Loan-A-Tool program has saved me a significant amount of money by being able to do much of my own work.

Troy Smith

The people are very nice and know exactly what you need. They are also very well stocked and help to make sure you can finish the job with what you have.

Tony Jacobson

They had what I needed and the prices where right and place was organized. The only thing I didnt enjoy was there poor customer service.

Ryan M

All ways have to look up parts online before I go there I use them as last resort worst place to get parts orilleys is open just as late

Christian McCall

Generally helpful and friendly staff, good selection of parts and supplies at reasonable, fair prices.

Daniel Hoffeld

Knowledgeable staff will help you get exactly what you need to get your vehicle fixed right.

Kory Newgaard

Typical parts shop, and have the ability to order parts if they can source them.

ROSS GRABA

Courteous and willing to help with free diagnostics for check engine light