Starbucks

Category:	Coffee Shop
Address:	13945 Hwy 13 South Front Rd, Savage, MN 55378, USA
Phone:	+1 952-440-2314
Site:	starbucks.com
Rating:	4
Working:	5AM–9PM 5AM–9PM 5AM–9PM 5AM–9PM 5AM–9PM 5:30AM–9PM 5:30AM–9PM

Location

Photos 39

Reviews 29

SharVoss

First, Ive never been one to go out of my way to write a negative review of any establishment. That being said, Ive gone to the this place so many times and had so many underwhelming experiences that it seems they could use a little feedback. This location is the closest to my work, which is why I frequent it regardless of the service. However, almost everytime I go the service is one of two things. One, incredibly slow. I mean it sometimes takes twice as long in the drive through than any other Starbucks Ive been to. Two, the employees are generally very not very friendly, professional, or knowledgable about their products and services. Additionally, the drinks I order are often not made the same as at other locations, which to me seems to imply that the employees are not trained very well. For reference, I usually go around noon or around seven in the evening. Even if I would prefer the products at Starbucks sometimes, I often choose to go to the Caribou Coffee near by because of poor experiences. In comparison, I used the frequent the Starbucks in Burnsville, which is a night and day difference. The Burnsville location is always professional, efficient, and friendly. The Savage location is severely lacking in customer service and management in my opinion. I hope this feedback may be helpful.

Matthew Requejo

Not very impressed with the customer service at this Savage location. Slight attitudes with a few of the Baristas. 99% of Starbucks Ive visited, they greet with a warm welcome and have great etiquette. I guess I assumed they ask you your name and put it on the drink as I had my drinks the last few times just sitting on the counter as I got busy doing other things. That could be my issue but it would be nice if this was standard as it makes it a more personal with the customer and better customer experience. This location could use a CX refresh. Other then that, the product has never disappointed.

Alex Abdelwahed

This morning I went to Starbucks and Ive been liking to do that more and more because I like their coffee and there is one drive through man that is very friendly and upbeat. But I think I really annoyed them by saying small instead of saying the correct name and I got a really tiny kids sized cup. I went there for a cup of coffee, not a sip. I wish the drive through lady wouldve specified before hand what size I was getting. I really hope that it was not meant to be a jab at me for not saying the size correctly.

Tracy Spero

Buyer Beware - slow service with only 1 car in line plus the lady on the intercom wouldnt tell me what my total for 1 drink was until I got up to the window then she overcharged me $1. I told her my drink was $3.75 on the screen and she just stared at me like I didnt know how to read. Sorry but I dont feel this is appropriate to act like this and call the customer a liar when its obviously priced on the drive thru screen. I will bring my business else where.

Kyle Hegle

Order ahead or just park (not much parking though) and go inside if there is a line at the drive-thru. The drive-thru line can take a LONG time, especially if you are in a hurry. Always accurate on the order though!!!

Temothy Thomas

This Starbucks is terrible. They werent busy, had four baristas, and I had to remind them twice to make my coffee order. They also forgot my daughters pastry.

A Private User

I love the friendly staff here. They try so hard to please customers, remembering food and drink preferences, and they get it done quickly!

Morpheus Stud

Excellent service and friendly staff butt the materials they use have a very strong artificial flavor

Steve Johnson

Great service! Keep the day shift gals you have! Ill be back in soon! Lovely couple of people!

Malcolm W

Stef, Hailey, and Faith are amazing employees and made my Starbucks experience phenomenal.

Eron Puro

Expect slow service and being ignoored flat out with Sara running the cash register.

P Higby

My other Starbucks option when Im driving to work. I always use the drive-through.