Category: | Home Improvement Store |
Address: | 2280 Maplewood Dr E, Maplewood, MN 55109, USA |
Phone: | +1 651-482-0007 |
Site: | menards.com |
Rating: | 3.8 |
Working: | 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 8AM–8PM |
MI
Mike D
There is something about Menards that can keep me there for hours, even if just going for one item. Excellent selection of items, even if some are located in somewhat confusing places. For the types of items I buy I find the prices to be cheaper then Home Depot. The staff here are by far and away the most worthless and unhelpful rejects that know nothing about the departments they are placed in and they seem... Displeased... If you bother then with a question. But no worries, there is about zero chance they would know the answer anyways. So dont bug them and they wont bite you. Its all part of the experience and I wouldnt trade it for nothing. Honestly one of my favorite places, great place to spend a Sunday.
BR
Brian Williams
Never buy a used apliance from this place the fridge is infested with cockroaches. the smell that came out of it when i opened the door was absolutely disgusting. i called to see if they would take it back and they were very rude. they should take all of those damn thing and throw them away i wouldnt be surprised if everything they sell has a few roaches to keep it company. i normally wouldnt do something like this but since they were such *$# holes on the phone i went ahead and wrote this review and if there were negative stars i would give it some of them!
SU
Susan Carlson
We needed to return some fan/light fixture lamp shades that did not have the stickers on them. The woman (probably a high school student) in the electrical department was busy but happy to help by locating them online and getting the information we needed for the return desk. She also helped us find track lights that we thought were discontinued. Kudos to her for knowing her stuff and being ready, willing, and able to help us get in and out as quickly as possible.
MA
Ma Thao
The newer employees are not helpful at all they dont know where the stuff youre looking for just at. If they see you coming they will walk the other way. They seem like you are bothering them when you ask a question. Service there use to be good but not now. When I go there I usually look for the older workers, the are much more helpful and courteous to the customers. The melineials are...you know what I mean.
LY
Lynn Paulfranz
Please clone Glo! Driving into the parking lot, my son said "I hope my friend is here today". She helps us find items, or gets.it herself, offers advice on options, packs out stuff, then gets help for us or escorts us to the car herself. She is the ultimate employee and a smiling presence for the entire store. Thank you for making our shopping so pleasant
DO
Don Hankins
The only reason I shop at Menards is that there are few alternatives close by. Every time I shop there, I feel guilty because Menards is privately owned by John Menard who is a right wing libertarian who supports the Koch brothers network, and also Wisconsin governor Scott Walker. He cares nothing for his employees or his customers.
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Austin Schneiderhan
If you want to be treated with any type respect, dont go here. I asked FOUR different people where tub cleaner was, got sent to 4 different places, eye rolls, and loud exhales. Look I get that working retail sucks, but if I come to you and politely ask for help, I dont want to be treated like Im crap from multiple employees.
WO
Wolf Girl
Iam only giving a 3 stars, because i saw this manager yelling at the employees and when i asked one of them who he was. They told me it was the owner.. that is super unprofessional to yell at employees and throw things around (pushed stuff off the shelf) because your angry at someone.. ( this was a while back)
PA
Patrick Wells
You get what you pay for... I frequent the joint - clearly they pay as little as possible for their staff (who are decent people, but not paid well if I had to guess), plus few people know where things are, or how things are used. If I need help with how to I go 2 exits down to the orange brand store...
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Robert Gustin
While the store is poorly laid out (they moved into an existing space, rather than build new), the entire staff is most helpful. My experience with Customer Service and the electrical department has been superior on numerous occasions.
MA
Marco Bautista
I buy all the time at menards and never have. A problem but this time this manager are so bad and rude be careful to buy any stuff there he said the products said dont return to the store so you deal whit your own tool good luck
AS
Ashley Berquist
I always receive excellent customer service. The store is clean and I have never had a bad experience. The people working there seem to know a lot about home improvement and can answer my questions and give suggestions.
AN
Andrew w
the plumbing dept. is a dump the ppl spend 10 mins trying to figure out if they have the parts. inventory is always off from what they have to what it says. parts in wrong area. it shows management cant do their job
KA
kasey yoder
The worst customer experience money can buy. Been here many times, makes my stomach cringe every time I walk through the doors. Their employees appear deeply disturbed whenever I have the nerve to ask for their help.
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Sven Loki
This is a smaller Menards so there are things that they do not carry here - the larger Menards have a bit larger selection and more inventory. Most things can be found here however.
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Chue Vang
Its hit or miss. Sometimes employees can direct you to the right aisles and sometimes you have to navigate it yourself. On the bright side, theres not a long wait at the register.
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David Knutson
Its Menards, great prices and outdated atmosphere. It would be nice to see them upgrade their really old T12 fluorescent lighting to LED and really embrace green technologies.
M.
M. Doucet
Laughably terrible. Dozens of high school students who havent yet grasped what customer service means and wont care if you head to the Home Depot one exit east.
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Sharon Schmitz
I always think Im going to get 11% off when they have that sale. Then I discover that I have to fill out forms, mail it in, and wait for it. Not a real sale!
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Sandra Orvis
Helped carry heavy bags. Carried returns for me and went for paint and the girl working. Knew all about the paint. All friendly and extremely helpful.
MA
Matt Behning
Older building, but its kept up well. Stocked great, clean, and easy to find stuff because all the menards tend to stick to the same floor layout.
HM
Hmoob Hawj
Great service! Found everything for my kitchen within the first 30 minutes. Driving an extra 20 minutes for great service is worth it.
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Tim Nelson
This is an old format Menards store, with a confusing layout and super-dense merchandising that makes it hard to find things sometimes.
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Michael Chilson
The gm of the Maplewood location, his name is John. Hes given me the best customer service Ive ever gotten Anywhere. Super nice guy
YE
Yengkong Lor
Every time i go here, i dont bother asking the old white guys for help. I have to ask someone of "color" in order to be helped.
DA
Daniel Workman
I f****** hate Menards and Home Depot for that matter. Id like Menards with the Ace Value service please
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Sara Woodruff
I have come here at least 50 times and every time I come back I simply ask myself, "why!?!"
JE
Jeff Doree
I found everything I needed , even know none of the employees asked if I needed help ...