The UPS Store

Category:	Shipping and Mailing Service
Address:	1807 Market Blvd, Hastings, MN 55033, USA
Phone:	+1 651-438-5460
Site:	theupsstorelocal.com
Rating:	3.5
Working:	8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 9AM–4PM Closed

Location

Photos 8

Reviews 12

Janet Nulty

Over the years I have done business at the UPS store in Hastings. When the previous owner; Dee was managing it the service was impeccable. Sadly now that the ownership/management has changed the service has gone down dramatically. I recently mailed something and paid to have it delivered by a certain date to which that did not happen. I understand mix-ups happen but when I called to discuss this the customer service was not there. It is now nearly two weeks later and I have not heard a response and each time I am the one calling to get an update. In general the place is lacking on supplies being filled on the displays, the workers are not knowledgeable about shipping details in general. The confidence level that when you leave a package there that it will get shipped as expected is filled with uncertainty. I use to love this store and the great service that use to come with it. If you use this store expect to monitor the transaction.

A Private User

We used to use this store for printing and shipping, but since changing ownership the service and reliability has declined significantly. Just today I checked status of a Next-Day Air shipment, which happened to be a proposal due to a customer by noon, and I discovered that the package never left the store! Not only did they neglect to send it out on Saturday, but they also failed to see the package sitting there this morning! Fortunately, I was able to retrieve the box myself and deliver it just minutes before the deadline, but had it been going to another city I would have been out of luck. I will not use this store again, and I would caution anyone needing assurance of proper printing and shipping services to avoid the nightmare I just experienced by finding a more reliable store.

Matthew Collins

Look I get people have bad days but whats up with the the whole attitude thing? All I wanted was my fax sent. It was 10 pages long. They could only send 9. Something about staples and all this other stuff. I told them I would pay for copies. All and all I got charged 15 bucks for basically nothing. They never got the fax. Lady did scan and email them to me but the fax was the whole point. If they cant handle a simple fax how can I expect them to handle something major? Find some one else.

A Private User

If you need expert shipping advice, packing tips, or an emergency Notary, then go see the staff at The UPS Store in Hastings. Prompt, efficient, knowledgeable and nice says it all! No other store in the area can match their service or expertise. Hassle free copies, expert printing projects and reliable shipping are just a few things they can do for your personal or business needs.

A Private User

Customer service is sadly lacking these days, but not at the Hastings UPS Store! Their friendly and knowledgeable staff is always there to offer courteous assistance. I use them for all my shipping needs and through their expert advice I have even reduced my wait time at the counter. Great Mailbox Rental, Copies, Copys, UPS Shipping Service in Hastings-The UPS Store

savageracer08

This place I horrendous....New owner is a joke. Completely destroyed something that they packed in house. Then took 5 months to get paid to repair the item and I did all the legwork and still was made to pay for them to ship and package. I also run a business and this is no way to operate. I advise to never use this location BEWARE..Thanks Jim

Sam St. John

Horrible experience at this location!!! I went in and had a few simple questions. The staff person, was rude, and incredibly disrespectful. She was completely out of line in some of her responses to my questions and needless to say I dont ever plan on coming back to this location even if its way closer.

A Private User

I dont ship much, but I love the ease and the convenience of this store. The staff are friendly and helpful and I love the convenience of someone else packing my stuff so I dont have to buy all the junk you need and hassle with the mess in my house. Thanks, also my flyers you did are Awesome!

Shawndel Spader

EXCELLENT Customer Service! Leah was a delight to work with. She went above and beyond to meet my needs in a HUGE time crunch! Service and finished print product were top notch! Thank you!

Carlady 682

I have used this UPS store many, many times and I have ALWAYS had great customer service, cheerful people, helpful. I will definitely continue to go to this store.

A Private User

Dee and her staff are awesome! Whether its a copying project or packaging and shipping you can count on professional service from the UPS Store in Hastings.

Michael Wise

Unbelievable customer service! Always ready to help in a moments notice with a great attitude! So lucky to have them here in Hastings!