The UPS Store

Category:	Shipping and Mailing Service
Address:	8362 Tamarack Village #119, Woodbury, MN 55125, USA
Phone:	+1 651-702-9392
Site:	theupsstorelocal.com
Rating:	4
Working:	8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 9AM–5PM Closed

Location

Photos 13

Reviews 26

Melinda Huth

Went here today to drop off a package for my sweetheart and I was expecting a terrible wait or rude customer service like I get at USPS. OH MY GOODNESS... may I just say they were FABULOUSLY nice. The gentleman who had helped me was very courteous and quick to get me out. (For the sake of my time, not his) And flashed me the friendliest smile I have seen in customer service. I wish I had caught his name. Surprisingly I had to keep doing a double take because he reminded me SO much of Ed Sheeran. LOL Anyhow Mr. Sheeran 2.0 did a fabulous job at winning me over and THAT in itself is a DIFFICULT task. And its funny... our interaction lasted all but 5 minutes if that. Will be doing business here for now on. Incidentally Ill be back again tomorrow. :)

Bob Andrews

This location does not comply with UPS shipping requirements. They have refused to accept a guns slide. See the following: "UPS accepts firearm parts for shipment, provided the part is not a "firearm" as defined under federal law; the contents of the package cannot be assembled to form a firearm; and the package otherwise complies with federal, state, and local law." As a result, I was directed to the Eagan location. NOT convenient ... NOT helpful! UPS service is normally excellent - wont do business with this location ever again!

Mark Butler

My father had shipped back a return part to Sears as they double shipped him for his dishwasher part and he forgot to write the return authorization number on the outside of the box as instructed. I called the store in Woodbury where he dropped it off and they were nice enough to look through their packages and find it for me. They called me on my cell and he wrote the number on the carton for me. Thank you for going above & beyond for my customer service needs.

Ben Plattes

Not well. Owner complained about me asking for a 2 foot piece of tape for a box I was shipping out via UPS. Didnt leave with a very good feeling. He said this (the expense of the tape I presume) was why small businesses go under. No, small businesses go under because of poor customer service, because the competition is better, and because in the age of the internet, word gets around. Looking for shipping and printing solutions? There are better options.

Ariana P

Everyone at this store is always so friendly and making sure to go above and beyond to help you out! Also the owner is probably one of the nicest people ive ever met, he really does a great job with his store and making sure every customer is happy. Going to continue going to this store rather than the USPS. Thanks for everything!

Sunil Raval

Went to this UPS store today to notarize few documents and to get prepaid labels. They charged me $5/document and refused to give prepaid labels if I dont ship it through them. Last year got few documents notarized from same store $1/document. Would love to buy a franchise if price increases at this pace.

Tyler Sander

Have used this stores PO Box and mailing services for 4+ years and have never had better experience dealing with mail services. They provide options, help and friendly customer service. I have never had any issues with this store. The staff has always been courteous and helpful.

Jamie Nix

The customer service here is great. I recently got a box here for my mail. I had a package come and there was a note in my box, so I gave it to the guy and he quickly retrieved it. No waiting in line, no hassle. This is much better than a post office box.

Mary Kay Kolar

I dont know who the owner is but everyone Ive ever dealt with has been efficient, helpful and pleasant to the point of helping me carry multiple boxes into the store. I go here before I go to the Woodbury post office and wait in line for 15 minutes!

Erick Olson

A gentleman named Marcus assisted me, he was very professional and helpful. I really trust this location. Ive had to call in a month later asking what a prior packages tracking number was and theyve been very responsive in getting me that number.

Cody Kaye

If youre shipping anything larger than a box of gold fish prepare to get ripped off!! UPS is thee worst place to go through and has nothing but a bunch of thugs working for them.

A Private User

Melissas assistance really went above and beyond printing my resume from my thumbdrive, then faxing it. She was friendly, knowledgable, efficient, helpful. Excellent!

A Private User

The owner has mastered the art of How to make enemies and offend customers. Arrogant . Avoid this business like the plague.

Sandy Peterson

Fast and thorough service. They had extra staff during the holidays. This location is awesome.

Richard Fong

Great service and opens until 7pm which is a big plus! And, they also accept USPS packages.

Mary Borowiecki

Have received fast and courteous service each time we have been in over the last two years.

Carol x

Very efficient & helpful. They know what they are doing and dont make you wait.

Chef Rhodes

Great experience, will be back, great customer service-catch restaurant