Discount Tire Store - Eden Prairie, MN

Category:	Tire Shop
Address:	7915 Eden Rd, Eden Prairie, MN 55344, USA
Phone:	+1 952-294-8220
Site:	discounttire.com
Rating:	4
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed

Location

Photos 49

Reviews 9

A Private User

I went in on Saturday, 11/06/2010, in Eden Prairie, MN, to get a new set of tires. I dropped off the car at 3:30PM, into the hands of Dustin. When asked how long it would take, they said they were surprisingly busy and that it would be a few hours. I gave Dustin my phone number when he asked if they could call me when its done. I didnt question it, and took off on foot to find a coffee shop. Two hours later I wondered what was going on with my car, so I walked by the shop to find that the lobby was closed, but my car was inside the garage apparently being worked on. So I went to the KFC next door to kill more time. Two MORE hours passed without a phone call, so I finally went to find out what was going on. It was now 8:30, and I soon found the building completely empty, with my car sitting inside, keys in the door. Car keys, and house keys. I mean, do you really think about separating them when you hand them to a mechanic? No call, NOTHING. Not even a call stating "Hey, we couldnt get your car done in time. Want to come get your car and house keys for the night? They are not open Sundays, so I will have to wait until Monday to get my car back. This better not be in their fine print somewhere. Thinking about getting the Police involved, as they are harboring my property against my will. Stay tuned for part 2.

Victoria Brudnowski

Experience was good. But they shouldnt be giving out advice if they dont know what theyre talking about. I had an oil change performed on my car a week before I got new tires and the Honda dealership told me to come back for an alignment if the place where I purchase my tires doesnt do that. I asked 2 or 3 different people at Discount Tire if I actually needed an alignment or if the dealership was just trying to make more money (clearly I dont know anything about cars), and everyone told me that if there isnt any odd wearing on my tires, then I shouldnt need one. They checked my old tires and said it was fine. 3 weeks later my wheel fell off of my car (while I was driving!) because the ball fell out of the joint and the axel came apart! If I would have gotten an alignment, they would have noticed this was getting old and would likely become a problem and I would have saved $750!! Literally the only thing they know about vehicles are tires, they should not be giving advice about anything else. I will not be going back.

Tyler S.

Go somewhere else. They dont understand what an appointment is. "Free" tire rotations arent free unless your time isnt worth anything to you. They will make an appointment and then make you sit and wait while your car sits in the parking lot for 45 minutes to an hour before bringing your car in for 10 minutes of actual work. Then they act like youre an idiot when you explain to them that this isnt how appointments work. Every location Ive been to is like this. Other than that the staff is generally competent and prices fair (as long as your time is free). Ive bought several sets of tires from discount tire stores but am unlikely to return when better options are available from stores who care enough about their customers to respect their time. Go to Honest 1 instead.

Angel Radness

Tony was freakin awesome. Friendly, amiable, and knows the business like the back of his hand. After dealing with nightmares from 3 competitor tire shops for the last few days, Tonys demeanor and expertise provided immediate relief and confidence. He had the right tires at the right price in stock (youd be surprised how many places dont!), and he got me in & out of the bay in record time. I was pleased to have interacted with some of the other techs there as well, as they welcomed my ESA dog professionally and genuinely. A big thanks to everyone at this shop for making my day- from the expert service to the fine details that truly define & set the standard for memorable customer service. Ill see ya at the next rotation!

A Private User

I went in because I had a nail in my tire. I purchased my tires from Discount Tires. They told me I had to replace the tire because the nail was to close to the outside edge, but he would give me credit for tread depth of about $77.00. So I would still have to pay him $105.00 for the new tire or buy an extended warranty for $110.00 and that would cover all my tires for life. He also stated that because my tires were in such good shape, I should get a lot of milage out of that warranty. I spoke with another Discount Tire store afterwards and thay told me that as long as I bought the tires from them, they would have replaced it no matter what. Obviously, I will NOT be back and I will be spreading the word.....

Nick Stanley

I rarely right reviews...generally only when companies exceed my expectations. After a bad experience at the Bloomington location I was referred to Discount Tire - Eden Prairie. Dustin (the manager, maybe?) was excellent with communication, very knowledgeable and able to handle the very specific and complex tire install on my high end vehicle, and stayed far past their normal business hours to get my vehicle done even before he original expected. On top of that their pricing on my tires was so much less expensive than any other shop. I specifically choose Discount Tire because of their low prices but the team at Eden Prairie handled my difficult installation with care and got it done FAST! THANK YOU!

132548114

Ive been a customer of theirs for quite a few years and wouldnt go anywhere else. They have a great group of people working there,very nice helpful crew. I think for me it stems back to one of my first visits, I dont remember what that visit was for,but I do remember that they emptied all the ice fishing gear out of my trunk so that they could check the air pressure on my spare tire under the liner,then of course put it all back in a secure manner. Either they care about what theyre doing or they also like ice fishing,maybe some of both? That was a lot of effort for them to go through to ensure that Id be okay if I had a flat.

Beau Duits

Ran over a utility knife blade to pop a tire, and I needed new tires regardless so I looked at options in my area. I looked online ahead-of-time to choose a tire, and the Discount Tire website stated that this location had them in stock. Called to confirm they had the tires and that they had some time, and made my way over there on my spare. Checkin was painless and there was no bait-and-switch as I have had happen in the past . They were able to get my vehicle in and out in about 1 hour 15 minutes, which was within their quoted timeframe. Watched them start to finish and was impressed in their efficiency. Would go back.

David Pollitt

Quick, priced well, and friendly guys. Nothing more you could ask for. Its no frills in that they sell tires, nothing else. Pricing is straight forward. I compared to 3 other local shops and discount was the cheapest for the most comparable shoes possible. The staff are serious salesmen. They deal in volume and know exactly what they are doing. Nonetheless I felt like I got a good price on the right equipment. In/out with on hand tires in no time. No screwijf around here, if you want tires and to just be done with it start and finish your search at discount.