Category: | Pawn Shop |
Address: | 15 Coon Rapids Blvd NW, Coon Rapids, MN 55448, USA |
Phone: | +1 763-433-2992 |
Site: | pawnamerica.com |
Rating: | 4.3 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 12–6PM |
MI
michael forgus
Ok so here goes I dont normally do reviews but this location is exceptional. I have been coming to this pawn America for well over 2 years now. Even with a rough start with the staff we moved past that. The staff in this location always exceptional they will take care of you.ive been homeless on and off for the last 2 years and ANYTIME I have come in they have always taken care of me. Never have I been to a store where the employees actually care about their customers. They take putting the customer first to a whole new level Store manager Brian is and always has been fair, and willing to help out. He will get you taken care of to the best of his ability. Always has time for a quick chat, calls me by my name and asks how Im doing. He is a remarkable manager and a great friend. Pawn broker Andrew, he really knows his stuff, when it comes to gaming equipment and games no one knows them better. He will have full length conversations with you about what it is your pawning. Pawn broker Emry funny full of life will always have a way even on your bad days to make you laugh and forget your problems for a short time. Pawn broker Shannon, Always has a smile on her face, makes sure that you feel like your Important, she is great at her job and with the people. Pawn broker/Online handler Kristin when she was a pawn broker I always loved coming in and working with her. No matter your story she always sympathized with you, did her best to help you, she is an amazing person, a great friend. All in all weather your looking to find a item and at great price or you are looking for some money eyes to take care of one thing or the other, the staff here will ALWAYS take care of you. I would personally recommend this location to Anyone and everyone. I will continue to use this location and hope that one day I can join this great team of indivuals who make my day every time I walk in. Thank you Pawn America Blaine/Coon Rapids staff.
JO
Jonathan Niesche
Ive been going there now for at least a few years now, and I can say that every time Ive gone in to either make a purchase or sell something everybody there has been extremely respectful and great to do business with there. Ive never had one bad experience there in fact theyve been very helpful when Im looking at something. When I got my TV who ever brought it in must not have had the remote. These wonderful guys and gals went in back and looked high and low to find one for me. Ive brought my family in there and when ever I come back they ask about them and hows life questions. That to me shows that theyre not just there to take peoples money and make a buck but they really do care about there customers. I actually live closer to two other pawn shops but I will go out of my way to work with people that are great to see and work with. Thats why I believe they deserve a 5***** ratting. This place has my business for sure any day.
CH
Chris Johnson
Over the years, I would say I have purchased close to 75% of my current musical equipment from this store, including a couple rare gems that my kids will inherit. On the rare occasion there was an undiscovered issue, exchange was never anything other than a breeze. High quality merchandise combined with people who know how adult human interaction and business dealings are supposed to go = my favorite pawn shop by a large margin. Kyle may be gone, but Brian, Stephanie and the rest of the crew always greet me warmly and provide the kind of experience that will keep me returning as long as I am able to drag another amp or guitar home (and my wife still lets me call it home!). I even had the chance to pawn something a while back and that, too, was 100% professional and pleasant. Thanks for doing it right PA!
JO
Joe Marcella
If you are looking for that special something you need to talk to Jackie!! She is an amazing sales associate. I have gone in there many times and she has always been able to pull a rabbit out of a hat!! Not many pawn shop or stores in general are willing to go the extra step to take care of you a find exactly what you need. I just bought a computer that is also a tablet I needed for my son they searched through everything and yes found exactly what the needed. The best part they try everything in their power to get the item you need at the price you need. I guess I am trying to say thank you for all the help and over the top service I have received!!
SA
Savvi Brown
So I began my search for the perfect pawn shop that wouldnt rip me off... 4 days of research and countless minutes of debating on if Id get a fair price for my Diamond ring (from my ex) or not.. and I find Pawn America in coon rapids. Walk in, completely new to the whole "pawning" experience and am greeted by some amazing people. Not only did they help me make my decision without being pushy, or undermining my "lack of negotiation techniques" but they gave me the price I was hoping for. Thank you to Brian Johnson and his staff for making this a easy and rewarding experience. Will tell all my friends about it!
JO
Jon Eardley
Ive visited the Coon Rapids Pawn America twice, first time dealing with Emery and the second time dealing with Liz, and I received top-notch customer service both times. Im also in customer service and I know that these days compared to back in the day a lot of customer service reps are simply not that good, to put it lightly. Well these two were absolutely fantastic at their job, I was treated with the utmost respect, it felt like they really cared and I just want to make sure that people who may need this service someday know where to go.... Coon Rapids Pawn America!
TO
Tom Neumann
My son and I stopped in today hoping we could find an electric scooter. Instead, we walked out with an Xbox 360, which hes been begging me for years. Knowing nothing about them myself, Jackie S. Was SUPER helpful. In fact, I felt bad for all the "dumb" questions I had. I wish I could give her a 10 star rating- thank you so much! We got a crazy good deal! The Xbox 360 console, an extra handsfree controller, the HDMI cord, and 4 games for a ridiculous price! Great store and a great experience. Thank you so much!
BE
ben geiselhart
Had a good experience the first time I went in here. Then I came back because one of the movies I purchased didnt work, I tried to exchange it for a different title and they told me I couldnt cause I didnt have a reciept. Nobody keeps receipts these days, they couldnt exchange a 50 cent movie without a receipt? I get store policies but if I owned a business, Id do what I could to keep customers even if I had to take a risk on a 50 cent return.
DA
Danielle Barnes
Was going here for about 2 yrs or more, spent good money and they treat you like sh!+....had to return jewelry and other merch due to poor quality and they treated me like I sold it to them like that. They accept bogus merch on pawn then sell it at ridiculous prices. Stay away...youve been warned and BF6ct just wait youre gonna eat every word you gave them on your review. It took me 2 years hope it wont take that long for you