Category: | Appliance Store |
Address: | 637 John R Rd, Troy, MI 48083, USA |
Phone: | +1 248-577-8400 |
Site: | abcwarehouse.com |
Rating: | 4 |
Working: | 10AM–7PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–8PM 11AM–6PM |
MA
Mary Izhaq
I have purchased a freezer, refrigerator, washer, dryer, and most recently a bed mattress. Top of the line appliances and most importantly my sales person educated me on how each one operates and also offered me and outstanding extended warranty. I was in and out of the Troy location in no time! The store is well organized and well stocked. The delivery service was exceptional! The delivery was on time and the delivery guys put booties on their shoes!! I have referred many of my family and friends and all had great things to say. My girlfriend just bought a mattress and she said it was exactly what she was looking for and also what she anticipated on spending. Also, she called and stated she was on her way to pick up the mattress and when she pulled up her mattress was already waiting for her by the door! Best place to buy appliances hands down!
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Dennis Dooge
ABC WAREHOUSE IS NOT FIT TO BE IN BUSINESS! DO NOT PURCHASE THEIR JUNK APPLIANCES FROM THEIR CROOK SALESPEOPLE! DO NOT PURCHASE THEIR VERY EXPENSIVE WARRANTYS ON YOUR APPLIANCES OR TVs. THE SERVICE DEPARTMENT IS FULL OF UNPROFESSIONAL PEOPLE WHO COULD CARE LESS ABOUT YOU OR YOUR APPLIANCES! AND IF YOU THINK YOU CAN CALL THE CORPORATE OFFICES IN PONTIAC, MICHIGAN-DONT WASTE YOUR TIME. THEY ARE ALSO TRAINED TO BE JUST AS UNPROFESSIONAL-AND ALSO TOOK THE CROOK SALES COURSES! DO YOURSELF A FAVOR AND PURCHASE FROM A PROFESSIONAL COMPANY WITH NORMAL PEOPLE WHO WILL AT LEAST TRY TO CARE ABOUT YOU AND YOUR MONEY LIKE LOWES AND HHOME DEPOT!
ER
Eric Finendale
Guy tried to sell us a freezer. They had an initial price that was $100 over Lowes for the same thing. He did price match which was good but when we said we arent ready to pull the trigger quite yet, he said "oh what wasnt that price good enough for you? ". Pretty rude and desperate sounding to me. Id now rather pay more somewhere else than to support someone rude like that. Was our first abc warehouse experience but because of that guy I will never return again for anything else. Did end up getting the freezer for $50 less at Sears anyway.
A
A Private User
I got a DLP TV, Samsung 67inch that retails at Best Buy and Circuit City for $2,499 and I was able to talk the price down to $1900 plus tax with Rob. It was definitely a good deal. He threw in a floor model stand with it in close to mint condition also which normally costs $499 and he gave it for $210. I was pretty impressed and got the setup I wanted for a price I could afford. Not too bad if you ask me. Check these guys out. Remember this is not a Best Buy and prices are not set in stone, make sure to negotiate a better price!!!! Joe
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Eric Riddle
Has some good items if you know what you are looking for and can Dodge the sales people. Went here asking about a 4k Tv for my hi-fi setup. Sales rep automatically assumed I "looked too young" or didnt "look rich enough", and said something along the lines of "Thats a little too expensive for your taste, let me show you some 1080p TVs".... Umm no. I have enough of those. I left and went across the street to Microcenter and purchased a 4k TV on the spot.
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Patsy Cline
They are always very helpful and friendly! I buy all my stuff from them and if there is any problems with anything they take care of it right away. It is rare that I have issues with the merchandise but I buy everything from Troy ABC for a very long time now. Very professional sales people that do actually care about customer satisfaction first above anything! Thank you, Paul, Dan, Rob, Thamer, Mike, Carl, Suida, Adam, Catherine, and so many more!
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L Parker
I was sold a dishwasher that didnt work. After going through their warranty service for the first round of repair, it still had issues. I called to ask about the return policy and was told that they didnt have one and I was stuck with it. My salesman, Tony, likened it to buying a car and finding out the next day that it wont start. The dealership wouldnt accept the return, so why should ABC? Awful, awful store and absolute thieves.
JO
John Doe
I bought a dryer and the salesman was very nice to me, I was very happy with the salesman and the price. All though, the person that brought the dryer to my truck reeked like a booze factory. I didnt catch his name, but, he had a beard like the men on duck dynasty. I didnt know that ABC Warehouse let their employees drink on the job. I hope this person gets picked up from work and doesnt drive home drunk. Just so you know...
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Geri Fielder
Sales guys are like Hawks. They swoop in on , ask questions, dont listen and take you to most expensive row. Then after telling guy I would get him if I needed help he still followed me. Final straw was when I looked at a freezer and he told me it was a freezer. I told him I could read and left. Originally went to look at bottom freezer frigs. All he showed me was French door style.
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Nick Iwankovitsch
Justin, the audio specialist, was extremely helpful with a problem I was having with my subwoofer setup. At no cost whatsoever, he came out to my car and helped me adjust some wires and turn a few knobs on my amp to make my system work at peak performance without cutting out every two seconds. If you need any help regarding anything audio, see Justin, Im sure he can help. Thanks a lot!
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Chanita Boles
Stopped in here today to grab a Mothers day gift in the small electronic department. Catheryns customer service was awesome. She was very courteous, patient and knowledgeable of all the products. She answered all my questions, and shared information that I wouldnt have thought of, but should know to make the best choice. I hope anytime I need to go back there; Catheryn is in!
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Danielle Meyka-Blanchard
I have purchased numerous household items ranging from kitchen appliances, washer and dryer to televisions and even a kegerator. Robert Taylor has been nothing but top notch. He is courteous, professional, never salesy and always works hard to get me what I want in the price range Im looking to spend. If you are in the market he is your guy. Thank you Rob!!
AM
Amy R
My family and I have always got out applicances from here. Honestly the staff and salesmen are so nice and knowledgeable about their merchandise. The manager Dan Nasouri is great! I even emailed him for reciepts years later and within an hour he replied and got them for me. Will continue to come here. Excellent staff and customer service always!
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Frank LoPiccolo
Ive been shopping at ABC warehouse for 15+ years thanks to the best salesman, now store manager, in the business, Dan. They have top quality products and stand behind them. Not to mention that Dan always takes care of me. I always send people there and I would buy an appliance, tv, surround sound, etc., anywhere else. Good work boys.
HU
Hurley Gleason
I got my tv from here about a year ago and went back to get a couch today and I was never greeted, asked if i found anything i liked, or if i needed help. Walked around there for 15 mins, maybe more, but saw a few other people come in and they were quick to help them. If your young, be careful of the profiling commissioned pricks.
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Nazariy Dumanskyy
I was doing a project for school and had some questions! Ended up talking to the manager!! He was so nice, had no problem of talking to me, and was just very pleasent person overall!! Seeing the great people there, anyone will have a great experience at this store when buying something. Plus their prices are low! Thank You!