Category: | Bridal Shop |
Address: | 616 E Savidge St B, Spring Lake, MI 49456, USA |
Phone: | +1 616-607-7133 |
Site: | springlakebridal.com |
Rating: | 3.8 |
Working: | Closed 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 9AM–1PM Closed |
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A Private User
I ordered my bridesmaid dress through here for my best friends wedding in September. We ordered in March to make sure everything was ready in time since some of us lived far away. All through the summer I kept calling to see if the dress was in and it never was. It finally came in mid-August and I was never called to be notified. I didnt find out the dress was in until the end of August when I called. They told me that someone did call me, which was a lie because I have my phone on me at all times and I never received a call from them. They told me to schedule an appointment to do my fitting but every time I called to do so either no one answered or they never returned my messages. I have been very patient all along but I feel like they have only been defensive and have not tried to reach out and provide good customer service. Never again will I do business here and I caution all other brides/bridesmaids who like to know they are taken care of not to go here.
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A Private User
I went in with a friend who wanted to try on some dresses from the line of bridesmaid dresses shed be ordering from. Id never been there but it basically looks like a factory and doesnt smell very pleasant as some of the of reviews also noted. The woman at the counter was eating a candy bar while we were there, talking with her mouth full of chocolate, and basically since we werent going to purchase then, she was very rude to us and unhelpful. Which, was ridiculous considering the bride bought her dress there and all the bridesmaids would order together, she just wanted to get the correct size. She had basically no idea what she was doing and told us that we didnt need to be there to just use a size chart. Which clearly we came there to at least see the line of dresses...
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A Private User
I dont know why anyone is saying this place is out of business. I ordered my dress from there in January 10 and have been back a few times to look at other items such as flower girls dress, mother dresses and accessories. I’m going there tomorrow – so NO they are not out of business! They have some of the BEST prices around & a great selection of dresses for anyone! I had a very hard time finding my dress at all the other salons in West Michigan within my price range, until I went to SL Bridal. They were super helpful and very informative on all questions we asked. If I hadn’t already picked out bridesmaids dresses I would have ordered them from there as well. I would highly recommend them to any bride!
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Kelly Boelema
My daughter got married almost 3 years ago and I always intended to write a great review about Spring Lake Bridal but never got around to it. After coming across these reviews, I wanted to add mine to the mix. The people at Spring Lake Bridal bent over backwards to make my daughters experience good and to help us with whatever we needed. They had great suggestions and even took something off another dress to add to my daughters dress to make it "just right". And she was buying one off the clearance aisle! The alterations were done really well. we also went here for the bridesmaid dresses and had no issues. I was really impressed with them and would recommend them to anyone based on my experience.
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A Private User
While the people who worked there did seem to know what they were talking about, they made me feel kind of out of place. They followed by maid of honor and I around the store really closely. I couldnt talk to her without the owner (a guy in an ACDC shirt) jumping in on our conversation. They carried beautiful dresses, but the shop itself is in an older musty home and the fabrics reflected the usual smell and feel of an older musty home. If you order a new gown though, hopefully it will be spared the smell. They do guarantee the lowest price any dress they carry though, so youll get a deal if you can find what you want.
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A Private User
I found this shop online, and called to get some prices on some alfred angelo dresses. they were so nice and gave me a price that was much lower than the other local shops. I am not sure why someone put they are out of business, we were there just a week ago (Jan 22) picking up our bridesmaids dresses and there were 50 people in there. far from out of business. Thanks for the gowns, the alterations were perfect. I cannot wait for the 14th!! If you arent sure where to go.. go to Spring Lake Bridal. We were last minute customers, with no appointment, and they took us in like we were family.
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A Private User
AWESOME SHOP >>>> AWESOME GOWN >>>> AWESOME PRICE! Im A Disney movie Nut, & I wanted a dress Like Snow White... I brought a Picture and Roz Found me the perfect one... Awesome... Alterations to size were free & hemming was only $40 for my dress and $25 for my maids. the Same gown at the other store in muskegon was $200 more and they wanted $20 just to try stuff on.. how crazy... Roz helped us out, all said and done we saved Over $500 between my maids and my gown. Had we bought shoes there and jewelry we would have $$$$aved even more!!! GO SEE ROZ!!!! DONT EVEN BOTHER ELSEWHERE.... THANKS, ROSE.
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Kim Poll
Spring Lake Bridal is amazing! They did a fabulous job with my daughters wedding! They were so helpful and full of ideas to make dresses fit better and just the way we wanted them. We purchased the wedding dress, all the bridesmaid dresses, mother of the bride dress, and rented all the tuxes from them. Roz is an awesome seamstress and gets things done quickly. This is a family run store and they are all there to make sure you get the perfect dresses and tuxes for your special day! Love this place!! I cant imagine going any place else! Thanks guys!
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Stephanie Houghton
I am beyond amazed with Spring Lake Bridal. We stopped in one day to just look around and ending up having the whole staff helping us. They came up with different ways to customize the dresses for certain members of my bridal party...and answered every question we had plus some we didnt event think of. I have gone to a few different stores for my bridesmaids dresses, and was treated horribly. I am so grateful for all of the staff at spring lake bridals help, and I am so happy to be working with them for my ladies :)
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Jennifer R
Received very rude service. Didnt bother at all to make the bride feel special. We finally received our dresses and none of them were the correct size, yet we were charged to have them altered. I feel bad for the bride that she was treated so badly. Went back to have my dress shortened for another wedding and despite my detailed instructions, it was altered too short to wear in public. I will never willingly step foot back here again.
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malissa benes
Had the worst experience ever. Took 14 weeks to order dresses. Only had a 1 inch swatch to go by. No color in the store. Received the dresses and were not the color that was expected. The employees stated the only thing they will do is alteration. When called was hung up on multiple times! Worst service I have ever had. Do NOT recommend for any services at all!