Precision Jewelers

Category:	Jeweler
Address:	32350 Gratiot Ave, Roseville, MI 48066, USA
Phone:	+1 586-294-7020
Site:	myprecisionjewelers.com
Rating:	4.3
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–5PM Closed

Location

Photos 46

Reviews 11

Sarah Goad

I brought my wedding set in for a band repair on the engagement ring and diamond chip replacement on the wedding band. The first time I came to pick them up, the wedding band was fine. However, my nearly flawless 1ct. diamond in the center was set so low that the prongs were reflecting all through the diamond and made it looked cracked and flawed. The sales man showed it to the manager (who put it under the microscope to check for actual flaw but couldnt find any) and the salesman apologized profusely and promised to have the jeweler fix it for me. I left my engagement ring behind and came back a couple days later. I looked at my ring and within seconds saw that there were still ridiculous reflections in the diamond and now that the prongs were white gold instead if the yellow coated white gold that the rung was dropped off with. So now my ring is two toned and my diamond looks like crap. Even after bringing out a photo of the ring from when I bought it didnt stop the manager from telling me how wrong I was and that he didnt see what the problem was and that he couldnt see the reflection lines. They were very clear to the salesman before him and even he acknowledged their existence in my last visit, but all of a sudden he cant see it? He was rude, arrogant and dismissive. Not once did he apologize. Not once did he offer even a partial refund. In fact he told me repeatedly that I should take it to another jeweler. So now I have just paid $200 to a company for the privilege of making my $10k ring look like I bought it at Kmart.

Brian Bess

My wife and I have been customers since they were in Macomb Mall. We recommend them to everyone and they are the only Jewelers that we use. Louis, Mike, George, Albert and the rest of the crew are among our favorites in all of retail. Whether you are buying from the counter displays, a catalog or Custom jewelry, emwe highly recommend Precision.

Michael Santi

Not impressed with their sales tactics. Because I didnt do my research FIRST, I let the salesman talk me into a watch that was 50% off. I took it hook, line and sinker, $1150 for a watch I can buy ANYWHERE for $500! $1150 was the sale price! Buyer beware, they have no interest in quality sales, only convincing customer its a great deal.

Theresa Potestato

I was looking for cufflinks for my five year anniversary. They helped me find exactly what I had envisioned in the cufflinks I wanted. I was also able to get them engraved to make them more special, the sales consultant was very helpful and gave me a great deal! I will definitely be going back for future jewelry purchases!

Matt Schultz

Came here to get a watch adjusted, and another one sized. They were dealing with a difficult customer at throne, and handled it greatly. They werent able to fix my one watch, as it was too damaged. Still very professional, and Ill come here for my next purchase.

Patrick Potestato

A few years back I came here to find jewelry for my girlfriend and they help me find the perfect gift and Ive been going there ever since great price great people would recommend it to everybody.

Lynn Jones

My husband and have been going to precision for years and the guys there are awesome. Love the quality of the jewelry and theyre always very helpful.

diane noe

We have been coming here for years and have never been disappointed in the quality of what we have bought, the cost and the service we receive.

Chuck T

Very professional and fast. Had to take links out watch. Five minutes and five dollars.....and I was out the door

Linda Longstreet

I needed my ring resized and they did it within 4 hours! They are a great jeweler to go to!!

David Thomas

I needed a few links from a watchband removed. Friendly service. Ran me $5.