Argo & Lehne Jewelers

Category:	Jewelry Store
Address:	3100 Tremont Rd, Columbus, OH 43221, USA
Phone:	+1 614-457-6261
Site:	argolehne.com
Rating:	4.5
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–5PM Closed

Location

Photos 100

Reviews 10

Jennifer Cockrum

Very poor customer service. I took my damaged ring to them a few days after Christmas to be reset. I received a proposal for the work and was told it may take a couple of weeks because of the Christmas holidays etc. Fine, no problem. I had not heard from them at all and finally in mid February I called about my ring. I was told the name of the person who had seen me in December, but was told I could not speak with him as he was with a customer. I asked that he please return my call. Two hours later I called again, having received no return call. I did talk to the man who had seen and taken my ring and he gave me a story about the ring needing more repair than he had quoted (I dont see how that is possible) and that the repair was held up because of that. He explained that I would be getting far more service on the ring than he had quoted, but that it would be at "no charge" since my ring had somehow "fallen through the cracks"; his excuse for not contacting me in almost two months. since then I have sent two emails, both of which have gone unanswered. I intend to go to the store to find out what has happened to my ring. I just heard from Argo & Lehne and I can pick my ring up today. I have calmed down a bit and will give them the benefit of a doubt. Thank you, Robt. Argo. You made it right

James Murphy

I called Argo & Lehne yesterday and asked if they could sell my wifes tennis bracelet on consignment. The store representative said yes for a fee of $50 and told me to bring it in to the store. My wife and I drove to the store that afternoon and the salesperson looked at my wifes gold tennis bracelet and told us she wasnt interested in selling it for us. Why tell us to come to the store if they had no intention of helping us? It was obvious that she was anxious to leave and couldnt be bothered although it was only 2:00PM. We have been customers at Argo & Lehne for several years but we will not be returning again. Very poor customer service.

Kyle Davis

I loved my ring shopping experience in general, but knew I had found the right place to buy an engagement ring when I started working with Bob Argo. His excitement in describing the science of how each stone would look best and describing why hed make certain recommendations added a lot of confidence and ease to the experience. He actually convinced me to change my engagement date for the better and managed to essentially rush deliver the stone and prepare the perfect ring for me and my fiancee. Highly recommend Argo & Lehne for engagement ring buying.

Timothy Noonan

The customer service at this jewelry store is outstanding! I ordered my finances ring through them and when it came in, I was unsatisfied. Veronica was more than helpful. She not only agreed that it looked different than the original, but also reassured me that her main priority is to make sure I end up with a ring I love. They offered great payment options and kept me update via email on when the ring would be in. I trust this jeweler.

Ben Nyhan

Michelle did such an amazing job helping me transform three diamonds into a beautiful ring. Under significant time constraints (during the holidays no less), Michelle made sure the project was completed expeditiously and to perfection. Her insight and responsiveness are unparalleled. Thanks to her and the whole Argo Lehne team!

Edward Franey

I was introduced to Argo & Lehne by my wifes family, who are Ohio residents local to the area. Service was impeccable, and their friendly staff happily made all arrangements to ship my purchase back to us in California. A wonderful, family-run business that lives up to its reputation.

Brenda Carsey, Realtor

The CWDGA purchases crystal bowls from Argo & Lehne each year. The ordering process is seamless and they are very attentive to our requests. And while there, I usually end up purchasing something. They have unique pieces and the customer service is 5 star! Brenda Carsey

A Private User

I went here with another jewlers pendant, looking for a chain. Even though I was only buying a sterling silver chain, and even though other patrons were buying much pricier jewelry the staff was extremely helpful and attentive, and took their time.

Justin Birchard

Terrific customer service - far exceeded our expectations and we were thrilled with the final result. I would highly recommend them for any design project. My wife and I will be using them for any future jewelry needs.

Gema Schaff

Richard Argo has designed beautiful custom made jewelry based on some of my mothers and grandmothers old jewelry, and the end products have been spectacular. Thank you so much Dick!