Category: | Pet Store |
Address: | 47810 Grand River Ave, Novi, MI 48374, USA |
Phone: | +1 248-773-8592 |
Site: | premierpetsupply.com |
Rating: | 4.5 |
Working: | 10AM–4PM 8:30AM–9PM 8:30AM–9PM 8:30AM–9PM 8:30AM–9PM 8:30AM–9PM 10AM–6PM |
LA
Lacie Drab
Let me start off by saying I normally go to Pet Supplies Plus because it is close to my work so it is easy to stop in the evening after my day and also because it really is the closest pet store to my home as well. Every once in a while I search to see if anything has opened close by and today I came across Premier Pet Supply...2.1 miles away! Yes!! So I grab Lilly (my dog) and go! It has everything you can possibly need, and everyone was extremely nice and helpful!!! Which is so dang rare lately. My biggest concern was I was about to pay an arm and a leg for cat and dog food since it wasnt a "chain" pet supplier, but prices were just about the same as everywhere else, but considering the customer service, if the prices were higher - Id still come back. Found out my blue buffalo food is buy 10 get 1 free (umm heck yes!) and they knew Lilly was a picky treat eater so the little miss at the front register asked if she could try a certain treat and Lilly ate it up - so they gave me a FREE BAG of the treats! Plus a sample of some amazing freeze dried food. Also, in addition to knowing Lilly was a picky treat eater they let me know the policy of being able to return ANYTHING except toys!! Amazing!! Longest review ever, but I am so excited I checked this place out! Will definitely be back soon.
KY
Kylee Herrington
So when I saw this store open I thought it was just going to be a small little store with not much in it, I was very wrong! I gave them a phone call to ask about some products and the employees were more than helpful they were amazing! Brandon who is either the owner or manager (Or both) is the one I spoke with over the phone about some alternative cat food, and his knowledge was phenomenal. When I finally came in Brandon was there and helped me some options, even giving me some free samples for my cats to try! Moral of the story is they loved it and more than likely I will be switching them over to the dehydrated cat food (The honest kitchen) since its a cheaper option then buying dry cat food and canned wet food. The box comes with a big ol bag and buying them the freezer all natural food is also cheap too (I just mixed it in with some healthy canned food I already had and they went for it)! They even have worlds best cat litter which no stores in the area carry. I will be coming back there for sure as a loyal customer! Thank you!
LY
Lyssa Niznak
Im always very impressed when I visit this store. The customer service is excellent; the staff always greet us right away and are readily available whenever I have any questions. I visited recently to use their DIY dog wash and it was so much easier than trying to do that at home!! I dont like leaving my boy with a groomer as he gets very anxious when getting groomed. While he still had quite a bit of nerves because the shop was still new to him, he did very well and the staff was incredibly helpful and checked in a few times to make sure we were doing okay. In addition to their excellent facilities and staff, they have high quality treats that I can afford to surprise my dog with every now and again, especially if you pay attention to their sales and coupons. Thank you for what you bring to the community!!
JA
Jake Walker
I was actually referred to this place by a good friend of mine and admittedly it took me a while to check it out..When I finally did I was absolutely blown away with the service, selection, and quality of their products. Brandon, who runs the place, greets me every single time I walk in and has answered numerous questions Ive had since getting my new puppy. Being a first time dog owner, Ill take all the suggestions I can get and he just goes above and beyond. I tell anyone who will listen how great this place is and have since referred numerous people myself! Thanks for making me feel more comfortable and capable of giving my dog the Rocco the best life possible! If you are looking for a pet store that checks all the boxes go see Brandon at Premier Pet Supply!
LO
Lora Rodriguez
I moved to Wixom in the beginning of the month. We decided to stop in to see what they had for reptiles. While I was looking at a bearded dragon, this little cat paw reached out to me and pulled me and wouldnt stop meowing when I would walk away. A week went by after we left and I couldnt get her off my mind. We just adopted Ellie, our 5 year old cat, yesterday and she is as sweet as can be! When you adopt you get 20% off your whole purchase! All the information you could possibly want about your animal they have, each animal has its own profile and the staff is so loving towards them. The staff is fantastic and very kind. I will definitely be a regular.
GI
Gillian Smith
Great Products, Great staff. If you return food/ toys (with some exceptions), etc. after a full refund, theyll donate it to a shelter! I havent taken advantage of that offer but they made sure to let me know because I was trying a new treat I wasnt sure if my cats would like. I mean, the prices are the same as the big guys... So why not support a Michigan business? Super knowledgeable & friendly staff. I know I said that but its VERY important to a wonderful shopping experience Plus! I buy Blue Buffalo brand food and every tenth bag is free if youre a part of their members (free) program. (:
BR
Brian Zielinski
Premier Pet Supply has a great selection of Pet food (including raw food and even fresh frozen goats milk), supplies and accessories. If they dont have something in stock they bend over backwards to get me the product ASAP. Their service consistently exceeds my expectations and Brandon and his staff are the most knowledgeable about their products of any pet store that I have ever been to. I always leave knowing more than when I came in.
TI
Tina McInerney
Great selection of premium dog food, treats, and toys. Staff is always friendly, available, and helpful. This has been my go to place since it has opened for Sophies needs! Its great to support local shops and they try to give back to the community also. When they opened they had a raffle, gave away bags of food, treats, toys, etc. Very nice owners wanting to engage with local rescues and organizations. Great place!
IA
Ian Martin
I was at the store on 5/23/2017 to pick up some of the elk jerky treats. My dog goes crazy for them. I was helped by a cashier named Colt. He was really helpful and friendly. Colt got me set up with their rewards plan and even gave me a sample of some dried salmon for my dog to try. Over all it was a great experience and Colt did a great job! This is why I keep returning.
DA
David Wolf
What a wonderful store! Friendly, knowledgeable staff, a clean, well organized environment, and a great selection of products! They even have a do it yourself pet washer! My fiance and i tried it out with our daschunds, and it was not only easy, but fun! Spread the word, this place is great!