GoWireless Verizon Authorized Retailer

Category:	Cell Phone Store
Address:	17 S Groesbeck Hwy, Mt Clemens, MI 48043, USA
Phone:	+1 586-789-7873
Site:	gowireless.com
Rating:	4.3
Working:	10AM–6:30PM 10AM–6:30PM 10AM–6:30PM 10AM–6:30PM 10AM–6:30PM 10AM–6:30PM Closed

Location

Photos 16

Reviews 21

April Larue

Worst Verizon store ever ! Went there one night after looking online stating they were open they were not !! Went back the next day to get a new phone . I had the manager ( I guess) help me . Well she told me there was nothing she can do for me about 30seconds into what my problem was . Called corporate they guy was so great to help me sent me to the hall Rd store and had excellent service their . I will NEVER step foot in this store again. And the corporate guy told me this groesbeck store is a third party store so they jack up their prices on phones ! Save your self the time and hassle and most important money and go to the store at Partiage Creek.

Genevieve Bantle

Marcus has gone beyond of what is expected at a Verizon store assisting myself Genevieve Bantle, an 85 year old great grandma with using the iPhone in a correct manner. My grandchildren dont even have the patience to deal with me and most importantly he is helping me even though i didnt purchase the phone from him. He is courteous, patient, and friendly and I hope every single person goes to this certain employee/MANAGER and outstanding person. Please everyone in Mount Clemens and the whole NATION! go to Marcus, I beg you all!! Angelo and Mervat are outstanding as well! What a great crew and beautiful experience in my lifetime!

Michelle Meldrum

Mervat was very helpful and knowledgeable of the products offered. She helped me to decide between two phones I was interested in purchasing. She offered suggestions and advise on how to maximize the tools available to me. She helped me to transfer and set up my new phone. She has great customer service skills. I have been to many Verizon stores for assistance and this store is by far the best around. Although the visit may take a long time, everyone in there is pleasant and helps the time go by fast. I would recommend this store and Mervat to anyone who needs assistance with their Verizon phones and service.

Jennifer Tesch

Thanks to Rick, I will always come back to this Verizon Wireless and also send my family and friends there. Not only was the customer service great but he was open and upfront with me regarding the costs and the best phone for my needs. As a salesperson myself (not in the same industry), I have spoken with many other Verizon reps who sounded shady and more concerned about what they could sell me than they were with me and my cellular needs. I came back with my husband already so he could upgrade his phone as well. Rick will continue to have my business as long as he remains there! Thank You Rick!!

Theresa Lemerand

Rita and Angelo are AWESOME! I experienced the best customer service at this location. They were very helpful and stayed later to help me with my phone. Everyone who walked into the store was greeted with a friendly welcome. I would highly recommend this Verizon location. Rita helped me with my phone plan, setting up my new phone while Angelo transferred ALL my photos and did all the technical work.they are a great team! Keep up the great job!!!

Verizon Madison

Rick listened first and then worked to provide a customized solution to my cellular needs. He went above and beyond the traditional lackluster Verizon customer service I had previoualy received. It is because of his extensive knowledge and customer oriented attitude that I decided to stay with the company. He is an exemplar and should be training others. Verizon should capitalize on his skills!

teamwork47

I was very pleased with the help that I received from Marcus. Verizon has the best customer care that I have ever received. I will continue to have Verizon as my phone company. Please tell Marcus that I appreciate his kindness and help. His care extended to everyone that enter the store. I will come to this Verizon store every time that I need help. Sincerely, Roger S. Thomson

Michelle Charles

We visited your store today and our experience was first rate. Your employee, Mervat helped us and she went out of her way to be sure everything was set on our new phones. She even paired our phones to our car. (That was so sweet of her to do that) We are very happy with all of our purchases, and we were very impressed with Mervat..

Nicholas Benson

Mervat and Marcus were amazing! We came in to get new phones and they were able to do everything we asked. After dealing with other stores, and the poor customer service, we were hesitant to try another, but we will always come back to this store and to see these wonderful people. I will send everyone, from family to friends.

Susan Cody

The salespeople were very nice and helpful . . . however, I ordered 2 phones on March 27th, 2017. It is now April 7th, and I never heard from them. I called on April 6th, and was told that the phones were not there, and that the problem was that they did not have a manager to oversee everything. WHAAAAT???

Bob Kohut

Marcus was great to work with and offered me different options that I wasnt made aware of when I spoke with the salesperson at the Big Box Store. I would definitely recommend anyone looking into a new phone to talk to Marcus at the 17 S Groesbeck store.

Michelle Rogan

Went into the store to buy a used phone and Mervat was able to set me up with an iPhone 5 for a reasonable price. She was also able to transfer all my information for me from a broken and cracked phone. They are the best, I highly recommend them!!

Jeff Smith

I went in there yesterday and Steven the store manager was awesome . Helped me get all my stuff of my iPhone 6 on to my iPhone 7 plus. He also put on my glass screen protector . Walked out supper happy. This is going to be my one stop shop .

Lee Mitch

Good Service, Good deal, felt comfortable and confident in the product,, the buy, and the team that assisted me. Ill come back again and/or refer others if it comes up.----Mervat was the primary salesperson....3-16-2016 4pm

howard Schwartz

I went to this store and was dealing with Autumn and what a great experience I had they are the best friendly fast and knowledgeable. I would not go anywhere else for my cell phone needs. Thanks again for the great job.

Audrina Markus

Marcus was awesome! Great customer service and great manners. We were taken care of immediately, whereas other stores weve waited a very long time. See him for all your Cellular needs.

Kevin Jablonski

Didnt seem particularly interested in looking up from their device to help me with mine. They eventually caved in and told me that I had to go to another location to get what I needed.

Nick Garlock

Replaced LCD on my Galaxy S6 fast for a cheap price! It only cost $189 as opposed to CPR ($250) and Cellaris ($300). Definitely come here if you need a repair.

Shy Dog

Just wanted to give a shout out to this store. Marcus helped us & went above and beyond. He was patient & very professional. Highly recommend this store.

Sharon Jordan

Marcus was awesome. He had me all set up. He is so patient & helpful, will be back for him to help with any problems i have.. Thank you Marcus !

Stephanie Hewelt

Switched from sprint to verizon yesterday and the sales rep Kamden gave me the best deal for the unlimited plan. He made me feel like a VIP.