Category: | Used Appliance Store |
Address: | 26529 John R Rd, Madison Heights, MI 48071, USA |
Phone: | +1 248-541-8696 |
Rating: | 3.4 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM Closed |
CA
Casie Silva
Came here for a washing machine because I was unable to get the basin out of my current one to deep clean it. My primary concern was to get a decent washer that wasnt dirty inside so I could wash my babies clothes. The salesman (the owners son) assured me over the phone and in person that all machines were taken completely apart and cleaned and I didnt have to worry. So I bit. Paid $250 cash and another $25 cash upon delivery for a kitchen aid washer that appeared clean. Once I started taking it apart it was obvious that the hard to reach parts were all scuzzy. They already took my washer upon delivery so I am stuck with this one. Although it is a sturdy good washer I nevertheless traded a moldy washer for someone elses mold... They lied and that really stinks.
ED
Ed Foreman
If youre the kind of person whos going to be put off by these guys smoking inside and the place looking kind of...well, like a used appliance store, then you probably wont be vibin on this store. I, however, felt like what they offered was pretty fairly priced, like they were pretty straight up about the quality of the respective machines we looked at, and like they werent trying to scam or screw me over. Bought a washer, was delivered by a 3rd party they hired the same evening. My friend bought a washer and dryer about 7 years ago, still in good working order. Stay away form the newer machines (as they will tell you to do) and youll have better luck than some other reviewers.
RY
ryan gilliatt
Although people skills are not their forte, the knowledge they have and the price as well as the will to help out makes up for any shortcomings. Good people who have been around for a while for a reason. I run 1 business and own another and have used them over 6 times. Always satisfied. A little old school, but I like a throwback. Keep it up guys, the haters are just usually snobs anyway. And btw, called to say dryer went out and if they had another. They asked to describe the problem, helped me trouble shoot, and it turned out to be a $10 fuse they had in stock. Now thats a trustworthy salesman!!!!
BE
Becky Bridell
The buying process is teriffic... the free in-home 90 warranty and service is crap! We called with a broken appliance and they wanted us to take it apart and bring in the broken peice, we said no, its in-home service. They whined and sent out a great repair guy. Then they told us we had to pay for the in-home service. We tryed to complaine but he repeatedly and rudely interupted and we didnt step down. They finally said "if you stop talking and never come back, I will not make you pay for the (free in-home) service." As long as you dont need to us the free in-home service this is a good store.
EL
Elliott Shay
First off, this is the weirdest store you will ever visit, mainly because of the people who operate it. I needed a new motor for my sisters washer and they had plenty of them used. I was able to get a new-used motor for half the price of a new one, granted there was the core (gave them the old motor). The folks at John R Appliance know what they are talking about when it comes to appliances. Do not be intimidated by the setup because they are really friendly folks. I will more than likely buy a new-used appliance from their store sometime in the near future (if needed).
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sngscratcher
They obviously dont open the machines up (enough) and make sure the parts are all in good working order. Bought a washing machine that went bad in less than a year. And when I opened it up to inspect it, I found out that the main tub support was very rusted away and had lost its strength, which caused the machine to shake badly during the spin cycle. So if you by from them, you might end up with a decent appliance. But it wont be because they thoroughly inspected and made sure it was good. It will be because you just got lucky. Cheers.
KE
Kerri Khammo
This place is a joke! The hillbilly running the place sold us a refrigerator & we tried leaving a deposit until we came back with a truck to pick it up the next day & the guy sells it to someone else! After he said NO NEED for a deposit, we marked it as sold! Well that all changed when a lady came in to buy a matching set & the fridge I bought was the only one to match the ladys set. Then the guy tells us he "doesnt want to talk about it anymore" WHAT A JOKE! Dont waste your time with this place! Very unprofessional & rude!
FR
Frank Jones
Awful place to buy an appliance. Bought a washing machine from them just over a month ago and not only did they not replace it, they wanted to charge $60 for a diagnostic on the machine they delivered and they also informed me it was a $300 part. Poor customer satisfaction. DONT waste your good money on machines they dont even have confidence in.
MA
Marley Adragna
Super good guys that know their stuff! Delivered far for me for a fraction of the price of anyone else. If ever there is a problem with the appliance they will come and fix it. (I have never had any issues and I have purchased all my appliances from them) I will NEVER buy new or from a big box store again! Thanks you guys!
KE
Keith Dessinger
great guys, quick and inexpensive. I needed an old dryer lint guard, they searched thru their parts for quite a while, and then just gave it to me. The refurbished washer I bought works great and was delivered/ installed within hours of purchase.
CO
Colton Talcott
Walked in to the store and a man looked at me and treated me with no respect and said what do you need almost like I was bothering him after that I left because a business that treats its customers with no respect shouldnt get business
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Barry Cagle
I bought my first oven from this place twenty years ago and loved it. Just bought another one for my daughter and at a bargin. They offer 90 day warranties and carry a good selection of quality appliances.
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A Private User
Called to get some pricing and the sales person was incredibly rude and when he found out I wasnt ready to buy something today he just hung up on me. I will never consider doing business with them again.
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Krissy Wilk
Awesome place got a great washing machine for a good price. They delivered it and hooked it up and even fixed the pipe under my sink when I asked if they could look at it. I definitely recommend them.
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Ron Butcher
Awesome place especially for hard to find parts. Ive used these guys for years for washers, dryers, ovens and refrigerators.
CA
Caleb Wood
Went in for a part. Very friendly and knew their business. Took care of me very well.
JA
James Vampor
Good business to deal with good people