Medawar Jewelers West Lansing

Category:	Jeweler
Address:	6145 W Saginaw Hwy, Lansing, MI 48917, USA
Phone:	+1 517-323-2121
Site:	medawarjewelers.com
Rating:	4.6
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–5PM Closed

Location

Photos 53

Reviews 11

Teryn Beard

My parents and I shop at Medawar Jewelers at the West Lansing location quite frequently. They provide the best selection of Pandora products and I have purchased many charms over the past couple of months. I work the same hours the store is open. I called over the phone and asked if it was possible to place an order and pay because of my conflicting work schedule. Not only was Jon-Pierre extremely polite and helpful over the phone, but he took the time and consideration to make me feel like a valued customer. While on the phone, I looked up the identification numbers of charms that I was looking for and he would check to see if they had the charms I was interested in. I work in East Lansing, so I was going to pick the items up on the weekend, but Jon-Pierre went above & beyond any customer service I have ever experienced and offered to deliver them to my place of work. I was speechless at his act of kindness and his professionalism. Since then I have placed orders while at work on two other occasions and everything went perfectly with the transactions and the help I received was extraordinary. Recently, I was able to go into the store and shop for Mothers Day and a birthday gift. I apologize for not knowing the ladys name who helped my mother and I with our search for specific Pandora charms, but every time I am able to go into the store she is always so polite and helpful. Shes personable and makes casual conversation with you to make you feel valued and not like youre just another sale. If she ever sees this review, we talked about you getting a day off and enjoying it :). Once my mother and I were finished we started looking at engagement rings because an engagement may be coming in the near future for my boyfriend and I. At first, I did not want to bother any of the associates with trying on rings that I am not looking to purchase right away, but James was more than happy to help. I even got to chatting with him and shared some of my own personal experiences working at a jewelry store when I was younger. He was patient, polite and offered to add a ring I found to my Wish List. The entire staff is amazing and thank-you for making my family and I feel valued, appreciated and welcomed. Too often people are quick to leave negative reviews and forget to stop and say thanks or share a positive experience. I will refer all of my friends to your store and will gladly continue doing business from my family to yours. Thank-you again.

Betty Bolden

Sucks they are crooks. They got my jewelry then all the terms changed on my appraisal. I was told upon entry that individual pictures would be taken then when they returned my jewelry, I was to NO, pictures. They did take pictures of the entire but no individual pictues as promised. now I want a copy of my appraisals and they told me I must bring all the jewelry back to the store, Why? I do not know. I was told the manager requested my jewelry be brought back to the store, it was confirmed that they did have copies of all of my receipts/ jewelry appraisals. I was told that the store closed at 7PM. West Saginaw Store Lansing, MI.

A Private User

I have done business at Medarwar three times and they have treated me great each time. Their customer service is outstanding! They have the best Watch repair in the State of Michigan. I took an Elgin in for repair and regulation. The jeweler not only got it running, he regulated it to keep time within 6 seconds a day accuracy. He took a medium priced watch and brought it up to COSC testing (Swiss) - in other words it now runs as accurate as a Rolex. I have never met a better watch repairman.

Brittney Mohnke

I have always had an amazing experience at Medawar Jewelers. Most recently, JP was able to take the diamonds out of my engagement ring (a family heirloom) and place them in a beautiful new band. I am beyond impressed and extremely happy with the work that he did. Medawar Jewelers is very dependable and I know I will always leave the store with a smile on my face. I highly recommend this store to anyone interested in buying jewelry or having work done to personal pieces.

Heather Batson

The customer service here is fantastic! They go over and beyond to make sure you are satisfied before you leave the store. They always remember your name when you come in, and always greet you with a smile. I will be going here for all of my purchases in the future!! I am an extremely happy customer. Thank you Medawar for making all of my experiences here great ones!

Heath Buckley

I enjoy the staff here. always real nice to the guy that buys stud ear rings for his girl friend on Dec 23 every year. look forward to dealing with them for engagement ring this year

Vicki Cullen

The custom made ring for my husband is off the chart excellent. Thank you so much for taking the time to hear my vision and bringing it to reality

Cheryl Kausmal

Awesome store, awesome staff! I love love love my Verragio ring!!! Special thanks to Michael, you’ve gained a customer for life!

A Private User

It is a good store. They are friendly and athe attention is very helpful

Theresa Poisson

Excellent service and high quality workmanship - Love this place!!

chris franco

I love this place!! I had A1 service with a smile!!!