Category: | Jeweler |
Address: | 5 S Wabash Ave #208, Chicago, IL 60603, USA |
Phone: | +1 312-443-1401 |
Site: | ethanlord.com |
Rating: | 4.9 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 11AM–4PM Closed |
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A Private User
I would recommend Ethan Lord with the highest possible rating. You simply cannot buy a diamond in chicago without first talking to Larry and Dallas and the other wonderful staff. The store itself is located on jewelers row. When you walk in, you are greeted with a warm smile. The place is classy with plenty of displays to peruse quite a few different engagement settings. The service you receive from Ethan Lord is bar none the best and I have visited plenty of jewelers in the area. They truly want you to find the diamond and make the ring thats perfect for you. It is so obvious they are simply there to help you. There is no pressure or other malignant sales tactics. I worked with larry, and he came across as genuine and so incredibly helpful. He taught me about diamonds and helped me find exactly what I was looking for. If you dont like a stone, they quickly move on to try to find something you do like. They were so patient with me despite being extremely picky about what I was looking for. This place is far and away one of the best there is. Please do not take my word for it....GO SEE THEM. It will be the best decision you can possibly make when looking for a diamond/engagement setting. Im writing this review because someone told me to check them out and I couldnt be happier. I want to spread the word so that other businesses take a page out of ethan lords playbook once they see how well they are doing with a customer centered business model.
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Tim Cruse
Ethan Lord Jewelers is an amazing place. In the heart of Chicagos Jewelers Row, Ethan Lord differentiates from the pack with their knowledge and customer service. Ethan Lord was my first and only stop (and based off of recommendations). My fiance LOVES the engagement ring that I picked out and at the end of the day, that is all that matters. But, in saying that, my experience in picking out an engagement ring was nothing short of an amazing experience. Its a traumatic experience; buying an engagement ring. I walked in knowing nothing, outside of the fact that I had a budget in mind. It was an incredibly educational experience and I appreciate how Larry took the time to first educate me so that I was not making a colossal mistake. He did not fail me in steering me in the right direction. When it came time to pick the diamond, Larry took painstaking efforts to find the diamond that most matched what we had discussed. These are all things that my naked eye would never have known, but Larry took off the sales hat and put on the consulting hat. Besides engagement rings, they also have a large selection of bracelets, earrings and necklaces. I hope that I have the chance to work with Larry again on the amazing custom jewelry that they make in the future.
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Janelle Bundas
We worked with Larry to create my engagement ring and both of our wedding bands and were extremely pleased with the process and the results. I pretty much knew what I wanted in terms of shape, carats and setting, but we were very uneducated in the other three Cs. Larry took the time to explain and show us examples of stones of various quality, never trying to up-sell us on aspects that werent important to us. Also, since they design all of the rings themselves, we got exactly what we wanted in the settings, after giving Larry examples of things we did and didnt like. The process was relatively quick and both Larry and Erica were very responsive to questions. They even cleaned my engagement ring right before the wedding so it would be nice and sparkly! I have referred two friends to Larry and they have both been pleased with the results as well.
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Ryan Smith
Ethan Lord Jewelers was the perfect place to design my fiances engagement ring! It was a beautiful piece and she gets so many compliments. Larry was more than accommodating in making sure everything was done perfectly. I was on a time crunch and they were able to design the ring in time for the trip where I proposed. Larry educated me during the whole process and helped me to make the best decision. He truly cares about customer satisfaction and making sure you are happy! Great experience and would recommend Ethan Lord very strongly! We will be back for our wedding bands. Thanks Ethan Lord!
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Nathen Martin
Brittany was awesome and helped me with everything I needed. I bought the engagement ring for my fiance back in October and I am still incredibly happy with Ethan Lords services. Out of all the places I went on Jewelers Row, they helped me customize a ring easily and really helped put my mind at ease. Plus they were able to meet my tight deadline!
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Dina Allam
Very nice jewelry store with the friendliest staff I have ever come across at a jewelers - no stuffy attitudes. Took a gold necklace here for repair and it was fixed on time. Best part was it was complimentary - I wasnt charged. A very pleasant surprise. Will come back here if in the market for fine jewelry!
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Erica Lenting
Great customer service and they really stand behind their work!! They resized my ring for free 3 1/2 years after my husband bought it! Exceptional service and great people!!
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Brown Taylor
The designs here are so classy and vibrant.Combination of modern and antique touch and that is exactly what I got. I’m so delighted……………….!!
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Alex Theiler
Simply fantastic. Amazing selection, or customize your own ring. Exceptionally classy. Amazing service. Cant recommend it enough.
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Zac Pestine
Brittany was amazing! She was very nice and knowledgeable, and she helped me create exactly what my fiance wanted.
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Mike Dokic
Great customer service. They do a tremendous job. Eric and Dan are so friendly and knowledge.
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Bret Yonke
Amazing experience. Eric instills absolute confidence.
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Tyler Crane
the best in chicago!!!!