Category: | Used Car Dealer |
Address: | 9990 E Highland Rd, Howell, MI 48843, USA |
Phone: | +1 810-632-0600 |
Site: | lafontaineusedcarshartland.com |
Rating: | 3.5 |
Working: | 9AM–9PM 9AM–6PM 9AM–6PM 9AM–9PM 9AM–6PM 10AM–4PM Closed |
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Edvin Pearson
LaFontaines Clearance Center and Used Vehicle Center employees and management went above and beyond from the sales experience right through to the resolution of a mechanical concern that occured after the sale was complete. I want to let everyone know that Sam was a very personable sales consultant with an interest in deliverying the right vehicle for my needs. The finance manager Dave and Sales Manager both were very friendly and provided additional pre-sale advice and consultation. The Sales manager even provided additional price savings to me on the purchase to make the deal even better and helped me make up my mind on the purchase. After the sale John, the Sales Manager, was very understanding when a post-sale mechanical problem occured. As it turned out, the problem was a fairly expensive issue to remedy and John was willing to make it right for us by absorbing the total cost of the repair which allowed me to get my vehicle back with a complete and proper resolution to the problem and doing so at the operations expense even though the sale was for a used vehicle and had no warranty as such. To make things even better, this happened right before a planned vacation and Richard, another Sales Consultant, helped me find a suitable no-cost loaner for my vacation and thus saved my vacation plans in view of the time needed to repair.
MI
Michelle Stahl
They were great and friendly when they were trying to get sale. Once the sale was made communication SUCKED. Bought truck with a check engine light on was told it was just a relay and wouldnt reset. Ha nope its was not now causing other issues. I have to do a tune up. Spark plugs and drive belt and now because of this light I have to have a throttle body clean up done which they wont pay for. They are going to pay $200 for the relay light leaving me with over a $100 to pay. Keep in mind I have owned this truck 4 months
LU
Luke Jensen
Nothing but praises for such a great company, and Ryan Hiller in particular. A bright, young man who really wants the best for you and your well being. Made sure I was getting what I wanted in a safe, efficient vehicle. I couldnt have asked for a smoother process and outcome. Thanks again!
JA
jason stone
Drove 2 hrs said I was approved got there and 4 hours after I arrived no you are not approved they run my credit 27 times go somewhere else this place is a total joke I was at the fenton dealership not to mention they wanted to me switch to something I didnt want
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Tyler Witmer
So happy with my vehicle! Ryan Hiller my sales rep really made me feel like I was part of the family and gave me the best possible service. Certainly not your old school high pressure car salesman. Would recommend to anyone.
AM
Amber Nicole
I got the worse sales person lafontaine could have. His name is Jeff, he is rude,and told a friend of mine whom i sent there for a car that i was stupid and ripped him off. Kids my ass offered me 20.000. For my car
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A Private User
What a joke. Bait and switch sales tactics. Ran credit 14 time to "help me find the best deal". If I didnt work I would picket. haha Stay away from Carlos.
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Joe Schneider
Awesome people awesome dearlership. If you stop in make sure you see ryan awesome guy very transparent unlike most use car salesman.
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Renee Cuellar
We have bought and leased from LaFontaine for over twenty years AWSOME to deal with we went back again and again
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Ross Sears
great dealership. under new management. sounds like they are really on the right track!
KR
Kris Conlin
Does work without authorization
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Chase Zebari
Definitely got the family deal!
RY
Ryan Hiller
Under new management!