Category: | Jewelry Store |
Address: | 2000 W Stadium Blvd, Ann Arbor, MI 48103, USA |
Phone: | +1 734-994-5111 |
Site: | lewisjewelers.com |
Rating: | 4.8 |
Working: | 9:30AM–5:30PM 9:30AM–5:30PM 9:30AM–5:30PM 9:30AM–8PM 9:30AM–5:30PM 9:30AM–5PM Closed |
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Justin Rabideau
With decent knowledge of the four Cs I thought Lewis Jewelers would be the best place to puchase an engagment ring. So I went in there and picked out a ring and center stone. When I got the ring home I took a picture of it outside and noticed a blue tint to it. I was very confused so I called a reputable diamond appriaiser in Birmingham MI because I wanted a good understanding before calling Lewis Jewelers. He told me to tell him about the GIA diamond certification. After reading it off to him he had some concerns. One, that I was sold a diamond with a gia cert that was 10 plus years old. Two, that the center stone has a laser drill hole, in fact 3 of them. When picked out the stone at Lewis Jewelers they told me it had a laser drill hole. They had to, its the law. What they didnt tell me, cause they didnt have to, is that it greatly reduces the diamonds value. That it is "enhanced" "no longer natural because its been altered internally by man" That it has lost a great deal of its strength and that if a jeweler tries to take the stone out, without me telling him its laser drill holed, it will split in two. I did some additional research and found that laser drill hole diamonds are used for bracelets and neckleses. Not engagment rings. I could not find a reputable jewelry store in south eastern michigan that would sell laser drill hole diamonds as engament rings. It is frowned upon. I called Lewis jewelers and they said they would be more than happy to exchange it. My diamond is 1.28 ct, colorless, Si2. I paid $6700 for the stone. Without a laser drill hole its a $8-9,000 stone. So Lewis jewelers offers to trade my stone for another one of equal value. Well, a stone thats $6700, colorless, Si2 with out the laser drill hole is not gonna be 1.28. Its between .98 to 1.12 at best. The only way I could trade for one that was even close to 1.28 was to pay more. I already budgeted and paid $10,000 for this ring. Had I known at the time of puchase that paying $2,000 more would have gotten me the same ring minus the laser hole I would have paid it. But now I am budgeting for a wedding and honeymoon and the money isnt available to upgrade. I wish Lewis Jewelers had been honest with me from the start. Yeah, the stone is nice. Yes, I got it at a fair price. But its altered, its not natural. I would never want this on my wifes finger. I would have gladly spent the extra money on the better stone when the money was there. I am very disapointed to say the least.
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A Private User
I live in Chicago and I needed to purchase a Pandora charm for my best friend - but it was a busy week and I just didnt have time to go the mall. I looked online to see if I could order one and my local jewelry store chain wanted $12 to ship it! And as far as I could tell shipping from Pandoras website - shipping was not an option. I soon found Lewis Jewelers online and saw that they would ship it to me for free! I saw that they offered free 2-4 day shipping (not guaranteed) but I figured even if it took 5 days - free was great! Well imagine my delight when it arrived in less than 2! And upon placing my order I was immediately sent a tracking number and email confirmation as well. My Pandora bead arrived beautifully and safely packaged with a collapsible Pandora box, Pandora tissue as well as a Pandora sticker. I couldnt be happier and I fully intend on making future purchases!
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Joseph Luciano
Very warm, inviting staff. They truly care about what product you are looking to get. Dont get me wrong they, just like any jeweler, will try and show you something "out-side" of your price range, but thats good to know what that little bit of extra money will give you. They will work in your budget and with your wants to get you specifically what you had envisioned. I worked with Keith and he is absolutely fantastic. His soft spoken, deep voice will sooth your nerves when shopping for "the ring". You can tell their staff cares for one another and that they really are a Jewelry family looking to take care of your family. You cant go wrong with them!
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Brandon Biggs
I had a vintage setting I wanted to use for my fiancés engagement ring. Lewis did an amazing job finding the perfect stone, worked with my budget, allowed me to make payments as I was able, and the price included everything, mounting, sizing, and all adjustments needed. They even clean her ring every time we come in. I have since had them replace the movement on my favorite watch, custom build my fiancé a wedding band to match, and got me exactly the wedding ring I was looking for. These guys are amazing and have been a pleasure working with. Couldnt recommend enough.
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Anna-Mae Romine
Lewis Jewlers has been both my husbands and my families "go-to" jewelry store for many, many years. You can find anything you need/want at any price point! If you dont physically see what your looking for, they will make sure to discuss the exact thing your looking for and bring in pieces for you to see, or they can start from scratch and work with you to create a truly beautiful custom piece. The staff is very knowledgeable and makes the overall experience happy, stress and pressure free! If your going anywhere else, your going to the wrong place!
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Sally Bonta
Lucinda is one of my favorite people. She always finds something for me that I either like or love. She got me started on the "no interest for 12 months" credit card and has been very generous in helping me use their store account/layaway account. She has given me little gifts and lots of hugs - helping me through this most difficult year of my life. I really like that David is present in the store so much and knows me by name. I refer all of my friends to Lewis Jewelers and made them a fairy garden in appreciation of what they have done for me.
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Jeffrey Chludzinski
Absolutely wonderful! I worked with Darlynn for a couple months, picking out the perfect engagement ring. She is a great listener and remembered details that I forgot that I told her in previous visits, which made the process even better! In the end we found the perfect ring and my fiance absolutely loves it! We went back in to check the sizing of the ring and look at wedding bands and Darlynn was so excited to see us and hear how the proposal went. We will definitely be visiting Lewis Jewelers for all of our future jewelry needs! Thank you!!
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Paul White
I went to Lewis Jewelers to purchase an engagement ring and was first helped by Keith. Knowing very little about what design I was looking for nor precious stones and metals, I need some guidance. I found not just Keith but all employees to be knowledgeable and they guided me through the process to make sure I understood what I was purchasing. The end product turned out just how I wanted it and my fiancé and I were so impressed we have returned to have our bands made and will be returning to Lewis Jewelers in the future.