The UPS Store

Reviews 11

RE

Rekha Hegde

If possible I would give a zero star and I certainly agree with Damaris. The owner/manager/boss was very rude and did not accept my package when I visited printing my own label. At least I expected a polite reply if it was a new policy not to accept package with label printed by your own. But his words/reply made us feel as if we are trespassing his property. All other UPS stores do accept the packages but not this one. I really wonder if this is a store associated with UPS or franchise owned by one person making up his own policy !! I would never ever visit this store and would rather drive to University Avenue to drop off my package and I strongly suggest not to waste your time visiting this store if you are going with your own printed shipping label ! No offence to employees working there as they are customer friendly.

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Mama Bak

I seldom write reviews but feel compelled to do so right now. I am a repeat customer at UPS in Walpole. Carly is always pleasant and helpful and I dont go in or do business unless she is there About a few months ago I went in to send a package out which contained a very expensive handbag. There was a younger kid (late teen/early 20s?) working with what looked like his girlfriend hanging behind the counter with him. I felt uneasy about the whole transactions for some reason. I couldnt explain why. Well, the recipient of my package never got it. It was an empty box. I immediately realized the kid must have taken the bag out (most likely giving it to his girlfriend). It was a huge loss for me. Again I will only go in if Carly is there or another guy whom Im unsure of his name.

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MaryEllen Collins

I was treated so bad by the salesperson named Carley that I actually went back in to return my purchase. Carley. Carley continued to be very rude yelling at the top of her lungs veins popping in her neck using fowl language , F this you stupid person .Her behavior was shocking! she came out from behind the counter and stood right up to my face screaming, I was starting to get frightened when she opened the door and told me to get the "f" out of the store or she would call the Police. Just as I was leaving a very concerned man came over to the doorway to see if I was OK. he was the owner of the Tanning Salon next door. h he heard the salesperson, Carley screening and he said it wasnt the first time. I just could not believe the venom coming out of her ,OMG. Unreal.

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Eun-kyung

I would give this store 0 stars if I could. I went in there to scan some documents to email and they charged 26 dollars for the first 20 pages and then a dollar a page after... for a document that I used no paper and no ink and had it emailed they charged more for that service than for me to print the actual document. They said it would cost me like 18 cents a page if i printed it. It is highway robbery and i would never have scanned it if i thought it would cost more. I dont blame the worker but her boss who puts these prices out should be fired. These prices are outrageous and ridiculous and in the future people should be warned of these prices before scanning the docs. Never in my wildest dreams would i have thought it would have cost me so much!

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john

.have had this box for almost 20 years, for the last few months I have been missing mail told the woman she says its the post office every month 3 or 4 missing it is not the post office it is the ups store putting mail in the wrong slots on May 20, 2016 left a card with my phone number and asked to have the owner call me so far no call, I really do not want to file a complaint with the post office, hopefully it will be corrected always had good service fro this business before.

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Douglas O

Upon walking in, the 1 staff member was on the phone in the back; didnt seem aware of 3 people waiting; was on the phone for almost 10 minutes. Then the staff person Carly tampered and did minor damage to the item I was shipping, and when I became upset about it, she became rude and disrespectful with very snide and condescending body language and tone of voice. Needs a lesson in customer service!

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Jerry C

Cant really tell you much about the service. The place closed again well before its advertised closing time again. There is no ambiguity on the hours. The store even lists them in the establishment. Google also has them right. UPS wont do anything about it. My best advice is to call before showing up. Good luck!

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Joe Perry

Be ready to be impressed both by the gardens and the interior of the Spanish style hacienda and all this in the middle of a bustling city. Well done Quinta Mazatlan.

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Jon Zibell

Once again, doors closed and locked during business hours. Please just close this store and save us the trips back and forth.

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Terri Walter

Received quick and easy service every time. Would love earlier hours.

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Jessica Brandao

Theres always an issue. Somethings always down.

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