Browns TV & Appliance

Category:	Appliance Repair Service
Address:	243 W Main St, Northborough, MA 01532, USA
Phone:	+1 508-393-8713
Site:	brownstvandappliance.com
Rating:	3.7
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5PM 12–4PM

Location

Photos 13

Reviews 12

Michael Green

I bought my new appliances ahead of time while waiting for my new home to be built and with all the delays typical of new construction, Eddy and his team were there for me storing all the boxes in their warehouse for free. And when the day arrived, everything was delivered and installed quickly, professionally and with a smile. For me Brown Appliances is synonymous to great customer service, fair price and understanding local community needs. Will definitely buy again. Update 04/21/2016: Had a small leak from the fridge. Called Eddy. Less than 60 min he was here with his team, fixed the issue in a jiffy (was a really minor one).

Browns TV

Browns TV and Appliance is under new ownership and never closed. We will match or beat anybodys price on appliances and electronics. We do not sub contract any of our work like other retailers. We offer delivery, repair, and installation on everything we sell. Our customer service is superior to any other small or large box store. We acknowledge every customer that comes thru our doors and will assist you on finding exactly what you need. There are no sales people directing you towards products they will make larger commissions on.

Christie Belsito

My husband and I recently purchased a new home and were in the market for a new grill. Browns was super helpful and knowledgeable. They not only delivered the grill right up to our new deck but they brought it a few days early so it would be there for our first night in our new home.

Windsor Sung

We were in the market for a tv and they had good price. A small mishap happened during removal of old tv and a small hole was punched in the wall. They patched the hole and painted the whole wall. It was well done. Highly recommend.

Dave Miller

Do not live up to their promise of good customer service. Father and son are so rude. They wont last long. The Brown family had a great business. Its really sad that the new owner still does business in the Brown family name. Awful

A Private User

We walked into your store last week. Your salesreps were with two customers. We waited for a few minutes - but there was no acknowledgment from either. No nod, no "be with you shortly", no nothing. So we walked right out.

Joan Walsh

Not very satisfied at all. I was expecting to deal with the original family. Spoke to an older gentleman and he clearly didnt know what he was talking about. The son who helped was very arrogant and short with me.

Paula Vincequere

Weve bought at Browns a while ago & were very pleased. We need a dryer now & will go back to Browns.

Josh Bridges

Customer service was excellent, helped me with all of my questions and great experience!

Michael Bessette

Good customer service is important to me, and they never disappoint!

Josh Breault

Wonderful customer service and great on the job professionalism!

Joshua Breault

Awesome prices and best deals around!