Category: | Used Car Dealer |
Address: | 523 Cambridge St, Allston, MA 02134, USA |
Phone: | +1 617-254-6700 |
Site: | bostonforeignmotor.com |
Rating: | 4 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–7PM 9AM–6PM 11AM–4PM |
ME
Mel Nemkov
In October I was financially burned when I purchased a 2014 Audi S6 from Boston Foreign Motor (BFM). This is to put you on an equal footing with the dealership in the hope that you will not be taken advantage of as I was. After a test drive I thought the Audi S6 was a great car. Bobby our very likable sales person told us that the car was a lemon law-buy-back vehicle. He showed us documentation that it had had a minor problem which had been fixed and assured us that it would have a "clean" Mass title ( there is no lemon category on Mass titles). He added however that its lemon-buy-back status is clearly listed on the Carfax report. Also the car had 26 months left on its Audi full new car warranty. During the purchase I signed all of the legally required acknowledgements that I had been informed of the cars lemon-law-buy-back status. I though it the best sports sedan I had ever driven. I would soon discover how defective this car really was. One week later I changed my mind about the Audi, wishing to buy back the Mustang that I had traded in for it. In my subsequent dealings with BFM and some other dealers I discovered a few very unfortunate facts about lemon-law-buy back cars. Despite the fact that this was a beautiful car in perfect condition with 2+ years left on its full Audi warranty the car was worth a lot less than the retail price I had paid for it. It was also almost impossible to get rid of as a trade-in. When I initially called BFM, Bobby refused to take my car as a trade-in. I then contacted 2 new car dealers which had cars that I offered to purchase depending on what they might be able to give for the S6 in trade. After their considerable efforts contacting multiple other dealers and brokers they could find no one who would take my car at any price. Both sales people told me that they had never seen anything like this before and were sorry that we couldnt make a deal. When I subsequently contacted BFM, I told Bobby about this. He told me that they didnt know what they were saying and that all car dealers would take my car in trade. He further said that these car salesman were lying to me because they really didnt want to sell me their cars. He actually said all of this. Then, after some discussion, BFM did offer to take the Audi in trade for the Mustang but for much less than one would expect given the amount that I had paid for the car. I then contacted 4 high-end used car dealers telling them the full story above. Three rejected me outright. I was made to feel like some sneaky low-life trying to pass off damaged goods. The woman at the fourth dealer didnt know what a lemon law buy back car was and invited me to bring it in. When I arrived their buyer was unaware of the lemon law issue. I so informed him. He told me that BFM is well known to sell such cars as this. Since I was already there he agreed to look at my car. After some negotiation he offered me a sum similar to what Boston Foreign Motor had finally offered. I sold the car to him. The next day they listed it for $5,000 more than they had given me. This was a full $7,000 less than I had paid to BFM. To be clear Boston Foreign Motor can try to sell their cars for whatever price they choose. At the time I came along, that S6 had been languishing on their lot for about 4 months, a very long time in the used car business. But also to be clear the success of their business model is dependent on an unsuspecting rube like me to come along and purchase such (tainted) cars at retail prices. Bobby insisted that all dealers would be willing to take my car in trade. Aside from BFM my car had been directly or indirectly offered to a total of 14 different dealerships and auto brokers. It was immediately rejected by 13 of them. It is not at all clear whether or not the last dealership would have been willing to look at the car had they really understood what I was bringing in. What I learned is that anyone considering such a car should negotiate a big discount and fully understand what they may be stuck with. Buyer Beware. Mel Nemkov MD
MA
marques farmer
My husband & I were in the market for a new vehicle....whenever we are in the market for a new vehicle I get a little nervous about dealing with car salesmen. To be quite honest, I cannot stand dealing with car salesmen. HOWEVER, my husband had been speaking to a few salesmen at various different dealers. We received the same sales pitch from most of them, but Bobby at Boston Foreign Motors was different. From the beginning he was very upfront and honest with us. He really attempted to work with the budget we had and made every effort to make the process pain free. Ultimately we ended up purchasing a 2013 Audi A4 from him, and I can say that I have never been so comfortable writing a check to a dealership in my life. When we left I was at peace with our purchase and I believe it mostly had to do with the honesty and genuineness of Bobby throughout the entire process. In addition, we had an extenuating circumstance and we were leaving the state for business purposes so we could not register the vehicle there. They went above and beyond and found a shipper and shipped the vehicle down to Florida for us. This relieved more stress from us then I think they even realize. They are definitely men of their word and from my personal experiences with car salesmen, I have not experienced that often, if ever, prior to doing business with Bobby at Boston Foreign Motors. My husband & I are sincerely grateful for all of the help, the assistance, the honesty and the courtesy that we received from Bobby. This purchase was by far made easier because of his customer service. I would MOST DEFINITELY recommend this company to anyone in the market for a vehicle. Thanks Bobby!
A
A Private User
Most car shoppers hate to deal with a car salesman thats pushy and just wants to sell a car and make his/her quota for the month. I know that after going into several dealerships myself I felt like I was being "sold" on cars I wasnt even interested in and that nobody took the time to understand what it was I was looking for and find the RIGHT car for me. Until I went to Boston Foreign Motor!!! I have purchased several cars in the past but this was without a doubt the best experience ever. Really. Totally super nice people and HONEST. I will go to this dealership every time I buy a car from now on. The whole time I was there the sales associates were very friendly and helpful and I never felt pressured. Quite the opposite really. I went in with a very specific set of options that I wanted in my car (ok I really do have to admit...WAY more options than my budget could afford!!!) and Milad not only found me a car that had each and every one of those options, but a few extra too and it was exactly within my price range and still under factory warranty!! He helped me with financing, he got me new blizzard tires for the winter and went out of his way to make sure every single thing was taken care of perfectly! I was completely blown away!! Once I made the purchase everyone there congratulated me. I felt like I had just joined the family. If you are looking for a GREAT car with even GREATER sales people do yourself a favor and check these guys out. You will not be disappointed!