Category: | Thrift Store |
Address: | 658 Lucabaugh Mill Rd, Westminster, MD 21157, USA |
Phone: | +1 410-848-2222 |
Site: | westminsterrescuemission.org |
Rating: | 3.7 |
Working: | 9AM–4PM 9AM–4PM 9AM–4PM 9AM–4PM 9AM–4PM 9AM–4PM Closed |
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Alan A.
Most unprofessional and hypocritical organization. The long and short was that I had a large quantity of merchandise to donate and a tight time frame so I gave myself plenty of time. I called on Wed Jan.13 to set the appointment for Friday morning Jan.22,2016. It took the driver 3 days to call back. He confirmed that he would be here probably before 10 am because his first stop was also in the area. That Friday was the day that it was to start snowing but not till 4 or 5 pm. At 9:10 AM I received a call from Lee the driver that they were not going to be sending trucks on the road that day because of weather. I was livid. I had 1/3 of a basement full of high quality merchandise to donate and had to be out of my house by Monday and had a blizzard approaching that would make it impossible for any other day or organization to come and get. The explanation by Lee was it was due to the weather and there was nothing he could due about it. I was extremely upset and let him know it. Trying to blame it on the approaching weather was BS and I knew it. So I call back and spoke to a Mgr the store and was told that wasnt the case and he saw the truck on the service bay rack and that it had broken down the night before. I WAS LIED TO. EVEN THOUGHT THE RESULT WAS THE SAME. i express my frustration to him also and told him to let his bosses know they lost over 4000 in donations and I would spread the word about my experience with them. I the called a friend who had a trailer and we loaded up the stuff and took it to the Goodwill Store and they were very happy.
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Kevin Richardson
The Westminster Rescue Mission does genuinely try to help the community. It seems to me that they would function better if more people from the community would step up and help them. I highly recommend volunteering there and getting to know the men and the staff there. You could be the one to fix whats wrong. Are you their next volunteer?
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James Gaitan
Just brought some clothes here. Very friendly and helpful.
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Carlos Martin
do ok you neet help
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Joe Paradise
A god send