Category: | Drug Store |
Address: | 5414 Rotary Ave, New Market, MD 21774, USA |
Phone: | +1 301-865-0019 |
Site: | cvs.com |
Rating: | 2.5 |
Working: | 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM |
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Rebecca Robinson
Only writing a poor customer service review because Ive noticed multiple people experiencing the same issues. The pharmacys customer service is absolutely terrible. They were going to charge me $110.00 for a prescription because my insurance didnt cover it. Normally, when an issue like this arises they call the doctor and ask for a generic brand. When I mentioned this to the pharmacy assistant she gave me a HUGE attitude and said they arent responsible for that. Since when? Ive never had to jump through hoops for a basic prescription the way Ive had to here.
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Pete Austin
Very large. Very clean. Very bright. Nice to have. However it is *very* expensive. There is a Food Lion across the street that is known for being horribly expensive and even they are cheaper. I spoke with a couple folks that worked there and they laughed about the prices and said that theyd never shop there. Now I only go there for prescriptions. The good news is that since there is never anyone there, the lines are very short.....
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Louis-Dominique Dubeau
I went to get a prescription for painkillers filled and they declined to fill it with the excuse that "they do not have a working relationship with this doctor". Thats the first time in my life I hear this excuse. It is a poor one, which sounds like a lie to cover an opinion which if it were revealed might land them in trouble. Besides, the doctor is not the client.
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Ken Thompson
The most difficult store I have EVER dealt with. There is a general lack of attitude towards customers. Waiting on the phone 20 minutes. Never picked up. Poor attitude in the store makes me have to drive 15-20 to another CVS (cuz I have to use CVS). Maybe they will be better.... Doubt it
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Brittany Serio
The absolute worst customer service and pharmacy experience I have ever had. They have never correctly filled a prescription for my family, nor have they ever been apologetic about their poor service. Find another pharmacy to avoid the headache!
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Shaun Jewett
Nice, clean store. Everybody is helpful and generally happy to be at work. Prices are high but, hey, it is a CVS. Sign up for the coupons!
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Kevin Hancock
I have been sitting on hold for almost 15 minutes. They answer, say "hold please" and never come back. Shameful
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Deborah Redmond
Wonderful staff!