Overstock Furniture

Category:	Furniture Store
Address:	8040 New Hampshire Ave, Hyattsville, MD 20783, USA
Phone:	+1 301-445-0605
Site:	overstock-furniture.com
Rating:	2.2
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 40

Reviews 8

Behailu Wondimu

The sales men are their to decieve you in any way they can. I went in to the store to get a price quote of the furnitures, compare it with other stores carrying similar items, which a normal procedure. Now the sales man said because we made a good deal for you, it would be better if you put in a price hold of $50 USD and if you CHANGE your mind for any reason it is refundable with in 7 days. Because I got a good deal from another store;I went back with in 7 days and said ,I have changed my mind and I am not buying the item any more and therefore asked them for my $50 bucks. Here comes the Bad news, sales manager said, right in my face IT IS NOT Refundable. End of store and But your guys insisted that I put in a price hold when it was my plan,saying it is refundable. So, what kind of business is this after all, is not cheating? By the way , because they do not carry whatever furnitures in their store, if you like to buy one, you have wait 2 to 6 weeks. They make order after you pay them and you will wonder they deliver it to you. A friend of me told me later, that store Never keep a word at all, they have snatched 50 dollar of him as well. Do not ever do a business them.

Gouri Pandey

This store suck and so the people working in this store. they will try to sell you good looking stuff in cheap deal but you will be in trouble. I didnt listen to my friends and I suffer. I do not want others to suffer in future so I am writing this review. I bought a inning set during Columbus day, I pickup from the store, The loading guys open the box to show me every things OK, Things look OK. Left home and after two weeks, when I wanted to install the chairs, the screw were missing. I called the store. The manager asked me to wait for a day to find out from the manufacture. Next day they told me that this is not there problem as I did not check properly at the store that the stupid screw was missing so now its is my problem to fix it or trash it. Very unprofessional and rude response from these guys!!! Well, It was my worst experience ever!!! You can buy but make sure to spend time and check every small/big screw and nut is included in the package or ready to pay extra bucks and time for the same. Good Luck!!

Tim C

My experience was diametrically opposite of many of the other reviewers. I went in, saw a piece of furniture on sale at a great price (a table with six chairs), and bought it the same day. The sales people said it would be delivered to my house and it was VERY important that I check that everything was delivered correctly. Given their name (Overstock Furniture), this made sense--the manufacturer was getting rid of overstock furniture and that means you have to check the furniture carefully. I should note, I also checked my invoice carefully, as well as the fine print. The actual delivery time was in the middle of a work day. Luckily, my girlfriend at the time could work from home and be there for the delivery. The delivery people brought the furniture, assembled it, and asked her to check everything over. She did. Everything was there. Everything looked (and still looks) good. The delivery people left. End of story. Overall, it was a fantastic experience for a fantastic price, which means five stars.

The Anything Sisters

I never recommend people to go there. They totally cheated me. I bought full bedroom set for my kid frorm Alexandria, VA store, which include everything and paid $1600.00 did not cheek the invoice. The first delevery they did not send me the dresser and mirror. I did not receved them. Came to the store and spoke the manager. He said will not give me because these are not in the invoice. I called the sales person and he said yes I bought all together. Then Manager agreed to give me all but charged me for delevery. ON the next delevery day they did not send me the hodge, When I spoke with them they asked me to receve these and come to the store they will do some thing. When I went there manage said no he can not do anyhting now. He already gave dresser and mirror free, since they were not in the invoce. When I asked my saled perosn again manager said he dont care what sales perosn say, he will follow the invoice. I asked then why they asked me to come. They were so rud.

Jasmine Williams

"The sales men are their to deceive you in any way they can." I wish I could award ZEROOO stars! Save your money. Save your time. Save your SANITY. Please, do not do business with these people. My experience has been the most UNPLEASANT experience... probably in history!!! Terrible customer service. Ive been in the store 4 times now, and without fail there are other customer concerns left and right. I fell for the prices........ when I shouldve read these reviews. Lie after lie after lie about when my furniture will arrive... Ive missed work. Ive rented a truck to pick-up my own furniture... *but* it wasnt at the warehouse... The manager is over 2 hours late to the store TODAY 10/16/2015-- [in]conveniently when Im trying to get my delivery issue resolved and a full reimbursement. I pray to God that this particular branch runs out of business because I would not wish this miserable experience upon even my worst enemy. You have been warned.

Yella Mella

Buyer please be aware. I ordered my furniture over a month ago and I havent received my furniture as yet. These people have been so rude and obnoxious towards me. I have actually been so angry that I cried a few times. They lied to me on countless situation and tried to take advantage of the fact that I am a non-driver by promising me free delivery, various early pick up dates and re-neg time and time again. I think the problem is the customer service. Ive actually been hung up on a few times and am so stressed out. These people made me believe that I was just signing a bill of sale but there is a whole contract on the back of the bill of sale with a lot of shady fine print. I wish that I could give them a zero.

mesgana Tegegn

The worest furniture store. Please dont go to this store. We order our furnitures on may 25 and they say the furnitures are discontinued on June 29. On may 25 they say,it will be delivered within 2weeks max, but it didnt. So when we call and ask them they say its because of transponrtation and it will be delivered with in a week which is around june 20. We waited for a week, but it didnt delivered. Finally when we call the manager whose name is Samy he said it will be delivered the next day which is june 27. On June 29 When we go and ask him. He said it is discontinued.If a furniture is discontinued, they should have check it online and told us on may 25, so we can look around.

Mason Holloway

I didnt know it was possible for a company to be this awful at something so simple--and its not like theyre prices are low enough to make it worth it. I ordered 7 items. One item was completely wrong, another was missing a handle, and another still hasnt been delivered. According to the rep I just got off the phone with, thisll be sorted out Saturday. Im not hopeful. I could have gotten this furniture through any other retailer cheaper, faster, and headache-free. Unlike other reviewers, they werent rude to me. But their service was still a disaster, and, again, their prices dont make up for the disastrous service.