Helly Hansen

Category:	Clothing Store
Address:	132 Main St, Annapolis, MD 21401, USA
Phone:	+1 410-990-4359
Site:	hellyhansen.com
Rating:	4.6
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–6PM

Location

Photos 40

Reviews 22

Paul Wilk

"HELLY HANSEN LIFETIME WARRANTY" I bought a "LIFETIME WARRANTIED" Helly Hansen rain jacket about 10 years ago. The three reasons why I bought the HH jacket were quality, craftsmanship and WARRANTY. Unfortunately the rubber de-laminated from the fabric and the jacket is no-longer usable. Helly Hanson will not replace the jacket. Posted is their verbatim response: "Good afternoon and thank you for the information. So we warranty our gear for the lifetime of the product not the person. This jacket is from 2006 as you know and is no longer covered under warranty. I hope you got some great use out of the jacket within those years. I would recommend going to our website and checking out all of our rain gear as materials have changed significantly since then. Thanks for reaching out to HH and have a great day!" Please if you read this, if you should ever require warranty service, realize they do not support their customer. Numerous attempts to clairify what they consider a lifetime warranty go unanswered. Look at Grundens.

Irnita Ward

I was in the store one saturday and Matt was so helpful and friendly. He helped me find the perfect jacket for my son. He allowed me time to take pictures and send to my son at school and wait for a response. Once we figured out exactly what my son wanted he found it in the store and I purchased it. I appreciate his great customer service and have told my friends and family about the Annapolis Helly Hansen great customer service. Thanks Matt keep up the great work.

sharona lee peterson

Love this brand!! We came in just off a 2 hour sail cruise on schooner wood winds in the pouring rain. My so called Costco rain jacket did not stand up to the challenge. We walked in soaked! Walked out with new jacket and pants... Dry and very comfortable.... Thanks to Torrey. He did an amazing job with us. Friendly, speedy, patient, reliable information and did I say friendly! Love this place!!!

Ryan Beylo

I must say my experience at Helly Hansen was amazing. As soon as you walk in the doors you are instantly hit with the smell of lavender. Furthermore, almost upon my immediate entry I was greeted by two fine young gentlemen who helped me find exactly what I was looking for. Overall, my experience at Helly Hansen was unforgettable, and I will surely be back.

Kath K

Excellent customer service, clean and orderly facilities, and a great variety of outer gear. I purchased a rain jacket and a ski jacket several years ago and they have both held up remarkably well. This store has a large selection of high quality product. Cannot recommend Helly Annapolis highly enough!

Marshall Liu

Bought a womens size small while intoxicated. Looked really good in them even after I sobered up. Unfortunately, I got fatter. Giving it to my wife.

Sean McElroy

When you are in Annapolis and need some sailing gear this is the store. Great brand and fashionable.

Amber Jamison

Small store with great selections and sales. On Main St can walk around and enjoy downtown Annapolis.

Douglas Copeland

Love their bright clothing. Sure its a little pricey but they have a good variety of sizes.

Robert Vallance

I love the brand, but the prices here are steep - unless you can get something on sale.

Michael Isaacs

Staff were friendly and helpful, great selection of clothing, love my new shorts