Verizon Authorized Retailer – Cellular Sales

Category:	Cell Phone Store
Address:	364 Maine Mall Rd s107, South Portland, ME 04106, USA
Phone:	+1 207-747-4142
Site:	cellularsales.com
Rating:	4.9
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 5

Reviews 17

Scott Oliver

Recently, my wife and I switched carriers from AT&T to Verizon. After doing a bit of research, I found out that Verizon has better overall coverage in the state than AT&T. We met up with a sales rep JT who was friendly, professional and really knowledgeable about Verizons products and services. We were able to transfer our existing numbers from our previous AT&T account to our new Verizon account with no issues. JT also gave us a rundown on the new iPhones, got the new devices set up, helped us set up our Verizon Account on-line and clearly explained all our pricing options regarding calls and data. This was definitely one of the best experiences Ive had with any cell phone carrier! My wife and I are happy that we made the switch to Verizon. Thanks JT for all your friendly help and professionalism!

Bob Marley

Buyers beware, I upgraded my device, went through all of my paperwork and noticed tons of anomalies. First, they markup all devices over MSRP. For example, my iPhone was supposed to be 869.99, they charge 880. Second, they charge a $40 "setup" fee when charging you for the devices taxes. They do not make it clear anywhere. Third, they automatically add insurance to your Verizon account without asking. Save yourself the headache and just head to the corporate Verizon Wireless store across the street. They dont pull all of these shenanigans. Devices cost what they should. There is no "setup" charge for them to sign you up, and they dont secretly add insurance onto your accounts.

Jack Fossett

Salesman told us specifically that Verizon doesnt do cancellation fees anymore. Neglected to tell us that there are still cancellation fees for tablets. Tried calling multiple times - no one has the authority to help, and didnt follow up when they said they would. Called Verizon national customer service who barely offered any help. Now were locked into a contract that we cant get out of without paying through the nose, all because we were mislead. Bad experience. Better off dealing with another company, weve had multiple problems with Verizon before and found that all they do is give alot of corporate excuses as to why they cant help, but "value our business".

AJ C

I had the worst and best afternoon here. My phone once was lost but is now found, and throughout the whole process I had the huge help of Sandy and Josh. Those two helped me figure out next steps when the phone was lost, and were very thorough in trying to get me the best deal for the situation. I ended up miraculously getting my phone back and they were super excited for me too! Literally 10/10 would recommend these humans for all your phone needs. Much helpful. Such efficient.

Adam Ithomitis

I was helped by Jordan Tran and he went above and beyond to make sure my experience was both informative and pleasant. He was both knowledgeable and helpful in choosing the right products for me. I would recommend his services to anyone looking for information on phones or plans. With Jordan I didnt just feel like another statistical sale for him, he made the experience personable and I felt like he wanted to help me find what was best suited for my wants and needs.

Jacee Cox

This store and the people who work there has never been anything short of great. The people are so kind, helpful, and go out of their way to provide excellent service. As someone who is not very knowledgeable regarding technology and phone plans, they are able to explain and answer questions very well, and do everything possible to create a solution that will best benefit the customer. Thanks for being a consistently excellent place to do business!

Lucy Preston

Hi there, I was at Verizon at the Maine Mall today to replace my phone. Pete, your sales representative, went above and beyond to take care of me! I am not very tech savvy, and he really took his time to work with me to bring me up to speed with the latest technology. I really appreciate all of Petes help, and I look forward to bringing my son in to go through the same process with him! - Lucy

Lyn Donahue

I came to the store with a list of questions and a lot of regret that I switched from an IPhone to a Galaxy Note 4. Jimmy Tran spent a lot of time with me answering my questions, showing me how to do things and showing me various resources that I could use. He was so helpful and I now feel excited that I have this phone time answering my questions, showing me how to do things

lisa leone

I had the best experience at Verizon that I have ever had. I was taken care of by Casey Dodge at the South Portland Mall Verizon. He was very patient answering all my questions and took the time to set up my beautiful new phone. Not on was he personable but professional as well. I would recommend this location to all my friends using Verizon wireless!

Ben Braasch

My experience here is a clear five star caliber. This was entirely the result of the technician, Josh Griset. Joshs style and command of his craft was second to none. If there was a rating greater than five, I would give him a ten. His expertise and smooth delivery restored my confidence in Verizon. Josh is the face of Verizon and he is awesome!

Crissy Haze

Horrible experience. The rep wouldnt sell me a phone. He then stalked me through the mall calling and texting me. He accessed my account info without me physically in the store and without my permission. The manager didnt care and said have a nice day. I had to change my account password because the rep kept going into my account.

Samuel Robert Hunter Johnson

Tobin and Jonathan W. were very helpful. I often dread these types of experiences but These two made it easy and enjoyable. Very professional and personable. They were genuine and took time to break things down and teach us about the phone options. I will definitely recommend the mall store and Tobin and Jonathan in particular.

Stephanie Cole

Nathan helped me switch to Verizon from Sprint and he was amazing! was very knowledgeable and not pushy at all. took the time to transfer all my stuff and showed me how to use the phone. I felt very comfortable like Ive known him for years. best cell phone experience Ive ever had. will recommend to my friends and family.

Max Corwin

I came in with my wife we have a great experience Mike Cross. He was funny and had no pressure. My wife got a phone right away but I was on the fence. After a few weeks I came back and he recognized me and had the phone I wanted ready with the same acessories I had previously looked at. Easiest cell phone purchase ever.

michael armsworthy

Will at the Verizon Store was nothing but fantastic!! He was real and upfront with us regarding costs and getting the right phone for me. He was hilarious and a delight to work with.. Will had my girlfriend and I in stitches throughout the entire process. Go see this man! He is epitome of excellent customer service

Dorinda Newcomb

I sent my daughter to the auburn location and she was not helped. We went to the south Portland location and everyone was friendly and helpful, answering all our questions. Now south Portland is my Verizon store of choice. They are always wonderful and provide exceptional customer service.

Adam Nygard

I went in looking for a new screen protector, and Holly helped me out. Not only was she fricken adorable, but she recommended the best glass screen protector Ive ever had. Its like I have a new phone. Absolutely incredible. Will be returning in the future. I hope I get her number next time!