Sears Hometown Store

Reviews 3

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NICOLE Johnson

Wouldnt have left any starts but had to at least put 1 in order to leave a review. Bought tools 3 days ago that equaled $160.00 got the tools home and couldnt use them due to the cordless ratchet not coming with a battery which I was not aware of and apparently neither did the sales people so I go to return the tools with the original reciept and was told that they couldnt return because they didnt have $160 in the store so I asked if they could just return 1 of the tools today and was rudely told that he couldnt split the reciept and return only 1 item I was then told the only thing he could tell me was to put the tools back in my truck and take them home cause there was nothing he could do. I was asked for my phone number and told a manager would call me which didnt happen either. Will not shop here again very rude and unprofessional sales man and what store doesnt have enough money to return $160 worth of tools.

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Mike S

almost 40 mins to get waited on while people that came in after me were helped. then nothing in stock. This place is a joke. was ready to spend over $500. guess I wasnt a concern. asked for a small discount to take a mower I didnt really need and wad told no. All over $20???

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Cheri Hauck

Shay and staff were awesome. Had exactly what I needed.